I stood at the counter for close to five minutes, while three workers looked at me and said nothing. I finally said hello to the woman manager, who looked 2 times at me and said nothing, she said i thought you had been helped, well if you would of said hello have you been helped or something? Very bad staff all three of those workers were female and should not be in customer service, this all took place on 2/26/25 at around 5:15PM.
Atmosphere: 4
Food: 4
Service: 1
Samantha White
What is the point of placing an order if the staff isn't even going to 1. Follow it or 2. Put all of the items on your sandwich? I know it must be exhausting working in fast food, but if im paying damn near 60 bucks for meals to feed my family I would expect the order to be right and made how I asked especially given it wasn't a big ask. Extra cheese on a turkey bacon ranch (and the sandwich didn't even have the bacon and was slapped together like a 3 year old made it and not even cut all the way through) and then adding an extra fry i didn't order. Yall need to do better. This was a bad experience 😕
Atmosphere: 2
Food: 2
Service: 2
Selena Lahman
I asked for my whole order to be fresh, when I took a bite out of my chicken bacon Swiss sandwich, the patty was cold and very hard. Was definitely not cook to order. I was also supposed to get a medium fry and they gave me a small that wasn’t even halfway full. All of the tables in here are always dirty, they don’t wipe anything down during the day. The workers were very nice and polite until we sat down to eat. They were playing vulgar music and talking back there cussing nonstop. Food was bad, cleanliness was bad, workers very disrespectful. 0/10 DO NOT RECOMMEND
Atmosphere: 2
Food: 3
Service: 5
Jeremy Henman
This place is absolute garbage.
The last time I went here, the large curly fry that they gave me was so old that I couldn't find a single fry that was edible.
I had to throw the whole fry and 2 cheese cups in the garbage.
Then for some reason I went back tonight, and they charged me $16 for a bread sandwich combo.
It was supposed to be a roast turkey and Swiss sandwich, but they only put ONE piece of turkey on the bread.
I also think they gave me medium fries instead of the large fries that I ordered and they charged me for, but I'm not sure how to tell what size they are.
It's too bad, because their food is really good when they make it right, I just never have any idea when it's gonna be a complete rip off and this is the second time in a row that I've been ripped off.
I'll never go to this restaurant again, and you shouldn't either.
Atmosphere: 1
Food: 1
Service: 1
W W II
I usually have a pretty good experience at this Arby's. They are always kind, and I've rarely had problems with my food. However, I just went to wait inside to order, and I watched someone grab bags of frozen fries from the freezer and placed them on the dirty floor to sort and organize the freezer. She seemed to act pretty natural doing it, so I'm sure it wasn't the first time. The other workers were doing just fine with everything and treating the customers with respect, but that was just gross.
Atmosphere: 4
Food: 1
Service: 4
Troy Burtin
Ordered pick up, was 10 minutes late getting there and they were not done, had missing items and incorrect items. They did make a nice exchange for the missing items (limited time items), but the fact that I was late (because it sent me to a further Arby's than it had any reason to) and there were so many things going poorly, I can only grade it so positively. This is being generous.
PS: please bring back the Potato Cakes.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Roast Beef
Christie Davis
Dirty and bad customer service.
Atmosphere: 1
Food: 2
Service: 1
Dennis Moore
They was nice as hell and even gave me a huge discount on my food, imma be back Fs
Jay Ferguson
Placed my order got my cup for pop waited 15 minutes for my order finally I went to the counter asked about my order obviously they forgot? Finally got my food and they weren't busy. Only customer in there. Won't be back.
Atmosphere: 2
Food: 4
Service: 1
Forest Rowley Jr
Excellent Market Fresh sandwiches!! And great service! Thank you!
Well the fries are normally hot to warm. Unfortunately the sandwich is never hot. At best luke warm.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Beef 'N Cheddar
Ronny Shuster
Great place for lunch.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Curly Fries, Double Beef 'N Cheddar
Alison F
Really don't enjoy paying $35 just for food to not be in the bag after waiting 10 minutes. 😑 Workers were cool as hell. Just irritating not getting what you pay for.
Really don't enjoy paying $35 just for food to not be in the bag after waiting 10 minutes. ? Workers were cool as hell. Just irritating not getting what you pay for.
I stood at the counter for close to five minutes, while three workers looked at me and said nothing. I finally said hello to the woman manager, who looked 2 times at me and said nothing, she said i thought you had been helped, well if you would of said hello have you been helped or something? Very bad staff all three of those workers were female and should not be in customer service, this all took place on 2/26/25 at around 5:15PM.
Atmosphere: 4
Food: 4
Service: 1
What is the point of placing an order if the staff isn't even going to 1. Follow it or 2. Put all of the items on your sandwich? I know it must be exhausting working in fast food, but if im paying damn near 60 bucks for meals to feed my family I would expect the order to be right and made how I asked especially given it wasn't a big ask. Extra cheese on a turkey bacon ranch (and the sandwich didn't even have the bacon and was slapped together like a 3 year old made it and not even cut all the way through) and then adding an extra fry i didn't order. Yall need to do better. This was a bad experience 😕
Atmosphere: 2
Food: 2
Service: 2
I asked for my whole order to be fresh, when I took a bite out of my chicken bacon Swiss sandwich, the patty was cold and very hard. Was definitely not cook to order. I was also supposed to get a medium fry and they gave me a small that wasn’t even halfway full. All of the tables in here are always dirty, they don’t wipe anything down during the day. The workers were very nice and polite until we sat down to eat. They were playing vulgar music and talking back there cussing nonstop. Food was bad, cleanliness was bad, workers very disrespectful. 0/10 DO NOT RECOMMEND
Atmosphere: 2
Food: 3
Service: 5
This place is absolute garbage.
The last time I went here, the large curly fry that they gave me was so old that I couldn't find a single fry that was edible.
I had to throw the whole fry and 2 cheese cups in the garbage.
Then for some reason I went back tonight, and they charged me $16 for a bread sandwich combo.
It was supposed to be a roast turkey and Swiss sandwich, but they only put ONE piece of turkey on the bread.
I also think they gave me medium fries instead of the large fries that I ordered and they charged me for, but I'm not sure how to tell what size they are.
It's too bad, because their food is really good when they make it right, I just never have any idea when it's gonna be a complete rip off and this is the second time in a row that I've been ripped off.
I'll never go to this restaurant again, and you shouldn't either.
Atmosphere: 1
Food: 1
Service: 1
I usually have a pretty good experience at this Arby's. They are always kind, and I've rarely had problems with my food. However, I just went to wait inside to order, and I watched someone grab bags of frozen fries from the freezer and placed them on the dirty floor to sort and organize the freezer. She seemed to act pretty natural doing it, so I'm sure it wasn't the first time. The other workers were doing just fine with everything and treating the customers with respect, but that was just gross.
Atmosphere: 4
Food: 1
Service: 4
Ordered pick up, was 10 minutes late getting there and they were not done, had missing items and incorrect items. They did make a nice exchange for the missing items (limited time items), but the fact that I was late (because it sent me to a further Arby's than it had any reason to) and there were so many things going poorly, I can only grade it so positively. This is being generous.
PS: please bring back the Potato Cakes.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Roast Beef
Dirty and bad customer service.
Atmosphere: 1
Food: 2
Service: 1
They was nice as hell and even gave me a huge discount on my food, imma be back Fs
Placed my order got my cup for pop waited 15 minutes for my order finally I went to the counter asked about my order obviously they forgot? Finally got my food and they weren't busy. Only customer in there. Won't be back.
Atmosphere: 2
Food: 4
Service: 1
Excellent Market Fresh sandwiches!! And great service! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It's Arby's.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Tenders, Smokehouse Brisket, Classic French Dip & Swiss
Well the fries are normally hot to warm. Unfortunately the sandwich is never hot. At best luke warm.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Beef 'N Cheddar
Great place for lunch.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Curly Fries, Double Beef 'N Cheddar
Really don't enjoy paying $35 just for food to not be in the bag after waiting 10 minutes. 😑 Workers were cool as hell. Just irritating not getting what you pay for.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Turkey Bacon Club, Curly Fries, Reuben
Really don't enjoy paying $35 just for food to not be in the bag after waiting 10 minutes. ? Workers were cool as hell. Just irritating not getting what you pay for.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Turkey Bacon Club, Curly Fries, Reuben
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