Overall Not happy with the inconsistent drink quality as well as the customer service at this location.....(some baristas are good others are... Noticably apathetic and moody to say the least...it's off putting)
I also don't like being asked if I want to tip them on my card either.... Maybe they can have a sign that tips can be added to the card so customers don't have to be asked and put on the spot in front of all the employees.... Should be customers choice to reward a tip for great service not an obligation or request... Especially after inconsistent service... I find myself driving further for other options instead of stopping at this location.
Food: 3
Service: 2
Ebaugh Randleas
Best Mocha I've had in a while.
Ru Engel
Coffee. Yucky. Not hot. 8 ordered decaf....
Jessica Howard
Easy to get to from the highway if you need a quick break for caffeine, and just as easy to get back on the highway.
Darcy Myers
Every time i go to Biggby my coffee tastes like milk more than coffee. I don’t know why I'm paying coffee prices for a cup of milk. Also, every locations prices are different. Horrible coffee, Starbucks is better and cheaper.
Miriam Boyce
Great service, fantastic beverages, and cozy seating
Julie Martinez
Love the staff, service, and coffee. However, the only thing that needs work is consistency with drinks. I can always tell who makes my drink based on taste.
Atmosphere: 5
Food: 3
Service: 5
Rial Ryan
I'm a doordasher and urber eats driver and they treated me nice and me in and out and made everything correct so I can only imagine what they do for the general public, keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
katie kincer
Drive thru was quick and friendly. Nice stop on the way to work.
Atmosphere: 5
Food: 5
Service: 5
Jon Adams
For some reason....other locations are way better than here.... SMH.
I just love all the employees. They are very nice and are a pleasure to see....
Atmosphere: 5
Food: 5
Service: 5
Stacy Inman
Husband ordered me a vanilla latte with oat milk so I didn’t try it until he got home. It was the worst latte I’ve had. It tasted like watered down burnt coffee with bad creamer. It was too terrible to drink.
Food: 1
Jenny Strouss
Why are the toasters shut down at 6 pm when you close at 8 pm? Please advertise this outside or online. There was entirely too much whipped cream on my latte, and I love whipped cream. It was running down the side of the cup, and it was a mess to clean up in my car, and it was all over my shirt. The girls were sweet, which made the experience better.
Atmosphere: 5
Food: 3
Service: 4
John Lastname
Like a Starbucks only Michigan based and not pretentious. The Americano is very good, pleasant atmosphere and staff.
Atmosphere: 4
Food: 5
Service: 5
SkilledTrades Scotty
Waited for 5 minutes before they even came to the counter... they were laughing and giggling with each other.. took another 5 minutes to get my coffee, which was cold af... worst service i ever got in a coffee shop.. i used to like biggby.. not anymore.. going back to Tim Hortons...
Overall Not happy with the inconsistent drink quality as well as the customer service at this location.....(some baristas are good others are... Noticably apathetic and moody to say the least...it's off putting)
I also don't like being asked if I want to tip them on my card either.... Maybe they can have a sign that tips can be added to the card so customers don't have to be asked and put on the spot in front of all the employees.... Should be customers choice to reward a tip for great service not an obligation or request... Especially after inconsistent service...
I find myself driving further for other options instead of stopping at this location.
Food: 3
Service: 2
Best Mocha I've had in a while.
Coffee. Yucky. Not hot. 8 ordered decaf....
Easy to get to from the highway if you need a quick break for caffeine, and just as easy to get back on the highway.
Every time i go to Biggby my coffee tastes like milk more than coffee. I don’t know why I'm paying coffee prices for a cup of milk. Also, every locations prices are different. Horrible coffee, Starbucks is better and cheaper.
Great service, fantastic beverages, and cozy seating
Love the staff, service, and coffee. However, the only thing that needs work is consistency with drinks. I can always tell who makes my drink based on taste.
Atmosphere: 5
Food: 3
Service: 5
I'm a doordasher and urber eats driver and they treated me nice and me in and out and made everything correct so I can only imagine what they do for the general public, keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Drive thru was quick and friendly. Nice stop on the way to work.
Atmosphere: 5
Food: 5
Service: 5
For some reason....other locations are way better than here.... SMH.
Restaurantji Recommends
I just love all the employees. They are very nice and are a pleasure to see....
Atmosphere: 5
Food: 5
Service: 5
Husband ordered me a vanilla latte with oat milk so I didn’t try it until he got home. It was the worst latte I’ve had. It tasted like watered down burnt coffee with bad creamer. It was too terrible to drink.
Food: 1
Why are the toasters shut down at 6 pm when you close at 8 pm? Please advertise this outside or online. There was entirely too much whipped cream on my latte, and I love whipped cream. It was running down the side of the cup, and it was a mess to clean up in my car, and it was all over my shirt. The girls were sweet, which made the experience better.
Atmosphere: 5
Food: 3
Service: 4
Like a Starbucks only Michigan based and not pretentious. The Americano is very good, pleasant atmosphere and staff.
Atmosphere: 4
Food: 5
Service: 5
Waited for 5 minutes before they even came to the counter... they were laughing and giggling with each other.. took another 5 minutes to get my coffee, which was cold af... worst service i ever got in a coffee shop.. i used to like biggby.. not anymore.. going back to Tim Hortons...
Atmosphere: 1
Food: 1
Service: 1
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