Burger King
1625 E Michigan Ave, Jackson
(517) 782-3530
Recent Reviews
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The staff is pretty friendly and they get the orders out fairly quick
Atmosphere: 4
Food: 4
Service: 4
Staff was professional, nice and upbeat food wasn't not good. My whopper looked like it was smashed down i only asked for no pickle, but it was missing ketchup and only 1 small tomatoe. Onion rings weren't cooked all the way a few were cold when I ate them. I tried to do survey online and it's not taking the transaction number or anything. Y offer a free anything if you can complete it to get the sandwich
Atmosphere: 3
Food: 1
Service: 4
I go out of my way to go to this specific Burger King. Usually they are great but lately it's been horrific. Thank God Andrew came in to save the day on my latest visit there because certain people should not be in that industry and completely screwed things up. He made it right gave me my refund in cash which was great and made it right.
Atmosphere: 2
Food: 1
Service: 1
Fries were very salty and the whoppers were made wrong but the employee who took our order was very nice.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Whopper Patty, BK Chicken Fries
Really expensive now and they keep forgetting parts of our order
Atmosphere: 5
Food: 2
Service: 2
Hash browns were hot and fresh
Atmosphere: 5
Food: 5
Service: 5
super slow
It's burger king... there was hot food amd no one was rude! Win, win.
Atmosphere: 4
Food: 4
Service: 4
I went in to get food and and the manager looked at me and rudely said if you want order from the kiosk really maybe you shouldn’t work somewhere that ur unhappy at this place suck and rude no wonder there going out of business trash
Atmosphere: 1
Food: 1
Service: 1
Great food..great staff..
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
my elderly mom and dad there is 79 and 81 came in there with my brother for his birthday lunch that's where my brother likes to go between 12:00 and 12:45 maybe and my mom said that nobody acknowledged them she said excuse me they don't know how to do that kiosk you cannot make somebody do the kiosk I've been in there before and I've gotten waited on because I say I don't do that kiosk and somebody has to wait on you that's piss-poor service and when I come to Jackson I'm going to stop in there and ask for the manager I'm going to get the corporate number cuz I live by Coldwater that is unacceptable and I'm sure there's a bunch of damn kids working on that in that restaurant on these restaurants nowadays at least acknowledge the customer when they say excuse me I hope those workers that are kids and don't have a damn clue find a big boy panties and a big girl panties and pull them up tight because that's ridiculous for not to acknowledge somebody at the counter but of course you probably weren't raised good your kids probably weren't raised right to know and have any knowledge for your elders well you ain't better than them and I'm here to tell you I will be in there this weekend and I will stop at the West end of the store in West avenue and find out what the heck happened on Friday afternoon during lunch time when my parents came in there with my brother and didn't even get acknowledged I'm not happy and I will find out the numbers who I need to call and report this I will take it to the top my parents don't deserve that at all
Love that it's 24/7 still so I can still get "lunch" when I'm working night shift.
Food: 4
Service: 4
Godlike burger, I don't even like bacon but it was yummy. My Chicken fries were also very good. ✧◝(⁰▿⁰)◜✧
Atmosphere: 4
Food: 5
Service: 4
Messed up my order
Atmosphere: 1
Food: 1
Service: 3
Do not order from this location via the online app. They ran out of chicken nuggets and the manager that we spoke with, Katelyn, refused to substitute them for anything else on the menu, not even onion rings and kept quoting the price difference in a condescending manor. She said our only option was to take the rest of the food we ordered, minus the nuggets, or call corporate and get a refund. Absolutely pitiful management skills and horrible customer service.
Atmosphere: 1
Food: 4
Service: 1
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