My pizza was a disappointment. The vegetables were not cooked, the so-called meat lovers pizza barely had any meat on it, and the crust was almost okay. After reading this, "I would save me money đ° if I was you."
Atmosphere: 1
Food: 1
Service: 2
Karen Worthy
Very disappointed with our pick-up order last Sunday evening. The toppings on our large pizza were very sparse and the crust was not the usual crisp and crunch we were used to. I ordered and paid for a salad to go with it which was not with the pizza so we had to wait to have it made. I had asked for the cheese and dressing on the side, and neither was included.
Atmosphere: 5
Food: 2
Service: 2
Johnny Graves
Absolutely horrible place. I've never not had to wait at least 30 minutes for my pizza after ordering ahead And the last time I was in here with the usual 20-minute wait, I went the entire time without an associate saying a word to me
Atmosphere: 1
Food: 3
Service: 1
Brandy Lewis
Ordered tonight from door dash. Had my door dasher waiting for 40ish minutes (compensated his wait). They wonât deliver to my house even though I live 8 minutes from them. I called after 30 mins of my dasher waiting since I felt bad and they sent my order out. Ordered a pepperoni pizza and it was only a cheese when it came here. Still compensated the door dasher since he was nice enough to wait but I didnât order cheese ordered pepperoni. Also ordered over an hour before receiving it. Was 90 mins before it got delivered. Since my address is âParmaâ they wonât deliver when Iâm sure they deliver in Jackson more than 8 mins away. Love their pizza just disappointed in the fact that they wonât deliver so I paid extra for DoorDash and waited and (although compensated door dasher for waiting) the food was still incorrect. Being that we paid $80ish dollars for 2 pizzas and 2 bread with ranch I would hope it would be correct. Tipped dasher $13 then added him another $10 cash for his wait there (not his fault) definitely disappointed.
Atmosphere: 3
Food: 2
Service: 1
DiggerJoe
Twice in the last couple weeks, we got the wrong pizza. We ordered hamburger and got ham and pineapple!
Food: 4
Service: 1
Scott Combs
At least 5 min waiting at counter. Not even an acknowledgment. Phone range. Dropped what they were doing to answer the phone. Guy standing at counter ignored.
Service: 1
Missy Lewis
Order my usual New York pizza from jets with my favorite toppings that reminded me of the pizza from my hometown. Instead they delivered me a deep dish, I hate all that dough. Anyway they also brought the wrong drink so I wasted 30+ dollars. The next time I ordered they wouldnât honor my 15% coupon for text to order pizza, also the guy taking my order wasnât pleasant at all, absolutely no help at all.
Food: 2
Service: 1
Lane Bloom
This is such a terrible jets location they might as well shut it down.
Atmosphere: 1
Food: 1
Service: 1
Vicki Salsbury
First of all. It is Friday night. It's busy! I get it. I placed an online order. Said it would be ready at 6:05 (45-50 minutes from when my order placed). Ok. They are busy, and there is a long line. I got to the counter about 6:05, and he checked and said it was just going into the oven, they are a little behind, so probably just another 10-15 minutes. Ok. At 6:30 I asked if he can check to see if it's ready. He said it's just going in the oven. What??? It would be maybe another 30-40 minutes because they have so many orders. WHAT??? He said he's sorry, that was another person with my same first name when he told me the first time. I really think someone else got my pizza by mistake!!! So many people who came in AFTER me, with quoted times after me, got theirs and left. I know because I ran into someone I know while waiting. His online order quoted him about 6:20. He got his order at 6:30 and left. Again... I know it was a busy night. But what the heck??? It's going to be a VERY long time before we choose Jet's again!!I I said to cancel my order and he said he will refund my money, but it will take a couple days to clear the bank. I sure hope so!!!
Pizza is always either overcooked or undercooked. My husband worked here (not for long) the pay is crap and the main manager went to work sick and when my husband got sick and called off he was told get a doctor's note or be fired, so I told him to quit.She gave us all strep throat the week of Christmas, because she went to work coughing with a fever and body aches. As a former restaurant worker and now health care worker she should of known better than to go into work with those symptoms.
Samuel Monroy
Unfortunately the crew didn't seem to be working together. The place was packed but our pizzas were not done. Had to wait 20 minutes just to get to ask someone for my pizza.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: 4 Corner Pizza
Lucy Mierzwa
If I could give zero stars, I would. The food was terrible it was undercooked and soggy and the garlic sauce cups were cold and almost frozen which was gross. The pizza cheese was a terrible texture and I wonder if itâs even cheese. The service was okay they were polite enough but very unprofessional and the restaurant looked very dirty will not be eating here again.
Did an online order, said it would be done by 5:05 pm it is now 5:34 and we are still waiting for it. This was the first time we've ordered from Jets and will be our last.
Chicken, bacon ranch pizza. đ„
Atmosphere: 3
Food: 4
Service: 4
My pizza was a disappointment. The vegetables were not cooked, the so-called meat lovers pizza barely had any meat on it, and the crust was almost okay. After reading this, "I would save me money đ° if I was you."
Atmosphere: 1
Food: 1
Service: 2
Very disappointed with our pick-up order last Sunday evening. The toppings on our large pizza were very sparse and the crust was not the usual crisp and crunch we were used to. I ordered and paid for a salad to go with it which was not with the pizza so we had to wait to have it made. I had asked for the cheese and dressing on the side, and neither was included.
Atmosphere: 5
Food: 2
Service: 2
Absolutely horrible place. I've never not had to wait at least 30 minutes for my pizza after ordering ahead
And the last time I was in here with the usual 20-minute wait, I went the entire time without an associate saying a word to me
Atmosphere: 1
Food: 3
Service: 1
Ordered tonight from door dash. Had my door dasher waiting for 40ish minutes (compensated his wait). They wonât deliver to my house even though I live 8 minutes from them. I called after 30 mins of my dasher waiting since I felt bad and they sent my order out. Ordered a pepperoni pizza and it was only a cheese when it came here. Still compensated the door dasher since he was nice enough to wait but I didnât order cheese ordered pepperoni. Also ordered over an hour before receiving it. Was 90 mins before it got delivered. Since my address is âParmaâ they wonât deliver when Iâm sure they deliver in Jackson more than 8 mins away. Love their pizza just disappointed in the fact that they wonât deliver so I paid extra for DoorDash and waited and (although compensated door dasher for waiting) the food was still incorrect. Being that we paid $80ish dollars for 2 pizzas and 2 bread with ranch I would hope it would be correct. Tipped dasher $13 then added him another $10 cash for his wait there (not his fault) definitely disappointed.
Atmosphere: 3
Food: 2
Service: 1
Twice in the last couple weeks, we got the wrong pizza. We ordered hamburger and got ham and pineapple!
Food: 4
Service: 1
At least 5 min waiting at counter. Not even an acknowledgment. Phone range. Dropped what they were doing to answer the phone. Guy standing at counter ignored.
Service: 1
Order my usual New York pizza from jets with my favorite toppings that reminded me of the pizza from my hometown. Instead they delivered me a deep dish, I hate all that dough. Anyway they also brought the wrong drink so I wasted 30+ dollars. The next time I ordered they wouldnât honor my 15% coupon for text to order pizza, also the guy taking my order wasnât pleasant at all, absolutely no help at all.
Food: 2
Service: 1
This is such a terrible jets location they might as well shut it down.
Atmosphere: 1
Food: 1
Service: 1
First of all. It is Friday night. It's busy! I get it.
I placed an online order. Said it would be ready at 6:05 (45-50 minutes from when my order placed). Ok. They are busy, and there is a long line. I got to the counter about 6:05, and he checked and said it was just going into the oven, they are a little behind, so probably just another 10-15 minutes. Ok.
At 6:30 I asked if he can check to see if it's ready. He said it's just going in the oven. What??? It would be maybe another 30-40 minutes because they have so many orders. WHAT???
He said he's sorry, that was another person with my same first name when he told me the first time.
I really think someone else got my pizza by mistake!!! So many people who came in AFTER me, with quoted times after me, got theirs and left. I know because I ran into someone I know while waiting. His online order quoted him about 6:20. He got his order at 6:30 and left. Again... I know it was a busy night. But what the heck???
It's going to be a VERY long time before we choose Jet's again!!I I said to cancel my order and he said he will refund my money, but it will take a couple days to clear the bank. I sure hope so!!!
Restaurantji Recommends
Pizza is always either overcooked or undercooked. My husband worked here (not for long) the pay is crap and the main manager went to work sick and when my husband got sick and called off he was told get a doctor's note or be fired, so I told him to quit.She gave us all strep throat the week of Christmas, because she went to work coughing with a fever and body aches. As a former restaurant worker and now health care worker she should of known better than to go into work with those symptoms.
Unfortunately the crew didn't seem to be working together. The place was packed but our pizzas were not done. Had to wait 20 minutes just to get to ask someone for my pizza.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: 4 Corner Pizza
If I could give zero stars, I would. The food was terrible it was undercooked and soggy and the garlic sauce cups were cold and almost frozen which was gross. The pizza cheese was a terrible texture and I wonder if itâs even cheese. The service was okay they were polite enough but very unprofessional and the restaurant looked very dirty will not be eating here again.
Atmosphere: 3
Food: 1
Service: 1
Such a shame! The food is very good. Service, however is like an episode of the 3 Stooges. I ordered to then pick up a very simple order - the clerk even read back what I ordered! . Arrived 30 min. later. (As agreed) order not ready - pizza was actually waiting (now cold) under someone elseâs name and number! Then they started making the small salad. đ©. While I waited I observed a staff person preparing food with wild long hair over the foodđ€ą and overall, the place just looks filthy. đ€ź Itâs too bad that itâs not better managed!
Atmosphere: 1
Food: 5
Service: 1
Did an online order, said it would be done by 5:05 pm it is now 5:34 and we are still waiting for it. This was the first time we've ordered from Jets and will be our last.
Atmosphere: 1
Service: 1
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