What has happenedOn 4/18/24Went thru drive thruGot my order and pulled ahead to eat1.) no fork so walked in and got one2.) now my fries are stone cold3.) opened up the Mac and cheese and it looked like they scraped the last out of the pan and again stone coldDecided not to complain to employee but to let everyone know what to expectI for one won’t be back
Mrmopage
I think this is the best fast food value there is. Very good most of the time. Every now and then I'll have a bad experience, but for the most part good place to eat.
Atmosphere: 5
Food: 5
Service: 5
Matthew Hinckley
Mashed potatoes were watered down, the gravy looked like it had evaporated and the tenders were soggy. Worst ever!!! Worst $52 ever spent.
Service: 2
Richard Stevens
I was undecided and was directed into a very good meal of chicken and a pot pie. Thank you for the great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken Strip Mashed Potatoes and Gravy Macaroni and Cheese and a Biscuit, Chicken Pot Pie
David Pahl
Food was good,,, service was fairly fast
Atmosphere: 4
Food: 4
Service: 4
Sheri Hessling
Was very disappointed.hlft the ff were over cooked and so salty I could barely eat them .didn't ask me if I wanted anything to drink or anything else .the mini chicken sandwich was very
Food: 3
Service: 3
Bob Updike
The last couple times have definitely not been great.Today, I ordered through the app, for my food to be ready at 5:30... When I arrived (about 5:35) my order wasn't ready on the pickup shelves. The cashier finished taking the order she was working on, asked if I needed help and I informed her of my app order and name. It wasn't until then I noticed them start working on my order. (Not with purpose, either) When they finally handed me my bags, a simple "here you are" was said. I expected a.. "sorry about your wait" or something to that effect. Then I asked "What about my drink" to which she responded " oh, you had a drink?" And handed me a cup. Finally about 5:45, I was on my way home (wondering what the point of setting a pickup time is?) Only to get there and realize they forgot ALL my dipping sauces (including the extra cheese sauce I paid for) but, I had 10+honey and 10+butter packets for 4 biscuits?
Atmosphere: 3
Food: 4
Service: 2
Darlene Guminski-Wilcox
The location on West Monroe was absolutely deplorable. The food tasted old! And they ran out of chicken! Wasn't the first time either.Would definitely NEVER go back to that location
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken Strip Mashed Potatoes and Gravy Macaroni and Cheese and a Biscuit
Cindy Glenn
Love their
Atmosphere: 5
Food: 5
Service: 4
Brian Grant
Kfc is still a good place for chicken. I was shorted on my order and called to speak to the manager, and she took care of it and made it
What has happenedOn 4/18/24Went thru drive thruGot my order and pulled ahead to eat1.) no fork so walked in and got one2.) now my fries are stone cold3.) opened up the Mac and cheese and it looked like they scraped the last out of the pan and again stone coldDecided not to complain to employee but to let everyone know what to expectI for one won’t be back
I think this is the best fast food value there is. Very good most of the time. Every now and then I'll have a bad experience, but for the most part good place to eat.
Atmosphere: 5
Food: 5
Service: 5
Mashed potatoes were watered down, the gravy looked like it had evaporated and the tenders were soggy. Worst ever!!! Worst $52 ever spent.
Service: 2
I was undecided and was directed into a very good meal of chicken and a pot pie. Thank you for the great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken Strip Mashed Potatoes and Gravy Macaroni and Cheese and a Biscuit, Chicken Pot Pie
Food was good,,, service was fairly fast
Atmosphere: 4
Food: 4
Service: 4
Was very disappointed.hlft the ff were over cooked and so salty I could barely eat them .didn't ask me if I wanted anything to drink or anything else .the mini chicken sandwich was very
Food: 3
Service: 3
The last couple times have definitely not been great.Today, I ordered through the app, for my food to be ready at 5:30... When I arrived (about 5:35) my order wasn't ready on the pickup shelves. The cashier finished taking the order she was working on, asked if I needed help and I informed her of my app order and name. It wasn't until then I noticed them start working on my order. (Not with purpose, either) When they finally handed me my bags, a simple "here you are" was said. I expected a.. "sorry about your wait" or something to that effect. Then I asked "What about my drink" to which she responded " oh, you had a drink?" And handed me a cup. Finally about 5:45, I was on my way home (wondering what the point of setting a pickup time is?) Only to get there and realize they forgot ALL my dipping sauces (including the extra cheese sauce I paid for) but, I had 10+honey and 10+butter packets for 4 biscuits?
Atmosphere: 3
Food: 4
Service: 2
The location on West Monroe was absolutely deplorable. The food tasted old! And they ran out of chicken! Wasn't the first time either.Would definitely NEVER go back to that location
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken Strip Mashed Potatoes and Gravy Macaroni and Cheese and a Biscuit
Love their
Atmosphere: 5
Food: 5
Service: 4
Kfc is still a good place for chicken. I was shorted on my order and called to speak to the manager, and she took care of it and made it
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich
Restaurantji Recommends
Same as the other, poor experience not worth your hard earned
Atmosphere: 2
Food: 1
Service: 1
Ordered pickup and it was ready when I got there and it was delicious.
Atmosphere: 5
Food: 5
Service: 5
Blonde went above and beyond in service today, thank you Blondie at the Monroe st.
Atmosphere: 5
Food: 5
Service: 5
Had a great chicken sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
The workers were playing around throwing things at each other, i didn't get my whole order and when I called I never got an answer.
Atmosphere: 1
Food: 3
Service: 2