KFC

2930 E Michigan Ave, Jackson
(517) 787-3400

Recent Reviews

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Damon Stcharles

I ordered the 14 piece chicken meal and it was dry and tasted like it had been sitting there all day and the gravy spilled out all over the bag cause they didn’t put the lid on all the way. They didn’t even put any butter or honey in the bag for the biscuits or napkins either.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Fried Chicken

Brandt Kearly

The bucket of chicken was amazing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Mama Bear

That was bad. The worst was the rotten cole slaw. It smelled and tasted rotten. Everything else was pretty bad too. Chicken was old and rubbery.

Atmosphere: 1

Food: 1

Service: 1

Sarah Wilkinson

I love the mashed potatoes and gravy

Atmosphere: 2

Food: 5

Service: 1

Ivy Herron

Not accepting online orders so you can’t use rewards or in app coupons.

Atmosphere: 1

Food: 1

Service: 1

Cynthia Spencer

We ordered a 16 piece bucket. The chicken tasted old and it was EXTRA greasy. We literally poured oil out of the bucket. I can't say I'll ever go back to that KFC again.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken

Renee Marano

Everything was fresh and hot. My child and I were greeted right away and the dining room was very clean. Highly recommended. I will definitely be going back. Keep up the great work

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken, Chicken Sandwich, 3 Piece Chicken Tenders & 1 Side with Roll

christian skates

Chicken is rarely fresh.

Atmosphere: 5

Food: 1

Service: 5

Kathleen Covill

Why offer app discounts and yet we cannot order on the app. I cannot receive the app discount so I end up at White's Chicken.

Atmosphere: 1

Food: 1

Service: 1

Michelle Frinkle

Staff was friendly but unprofessional. Employees not in uniform came in like a customer and helped themselves to the food without washing their hands. They were dressed in sweatpants and a hoodie with their long hair hanging over the food to be served. The cashier was untrained and couldn’t get it right. The food was not fresh. I regret spending the money. Very disappointed with every visit.

Atmosphere: 2

Food: 1

Service: 3

Justin d

Went at 7:30 and got told they aren't cooking any more chicken

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken

Doug Sparks

Went to this location at 630pm on a Friday to be informed that the kitchen was closed and the cook wasn't making anymore chicken. This was the worst experience I've ever!!! I would give negative stars if I could!!!!

Atmosphere: 1

Food: 1

Service: 1

Tammy Chorba

Never have what I want so I ordered a kfc bowl. Why did I just pay $7 for there to THREE tiny pieces of chicken in it. Waste of money and time

Atmosphere: 1

Food: 1

Service: 2

Danny Draper

This place has become such a disgusting restaurant..
I'm more than one occasion I've come in here and got burnt chicken or dry chicken not worth eating.
Let me tell you about today
9/20/24
I ordered original recipe four-piece combo..
I got extra crispy for peace combo...
And I had touched and squeezed the chicken it looked like original chicken..
So I took it back to the counter
The young man did exchange my order..
EXCEPT HE PUT THOSE FOUR PIECES OF EXTRA CRISPY I'M JUST GOING TO SAY NASTY CHICKEN.. (THAT I TOUCHED)
BACK IN THE WARMER..
WHEN I QUESTIONED IT..
AND I ASKED HIM ARE YOU
FOOD SAFE SERVE CERTIFIED
HE LOOKED AT ME AND SAID WHAT IS THAT!!!
WHEN I CALLED 800 NUMBER TO COMPLAIN..
SHE HAD NO IDEA WHAT THAT WAS...( FOOD SAFE CERTIFIED)
So I would be careful if you intend to eat at KFC on Michigan avenue...
I learned my lesson

Atmosphere: 1

Food: 1

Service: 1

Kitty o

They occasionally mess up your order or overcook it they definitely got mad when they give me a 16 piece bone in chicken instead of the 16 piece tender.

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Fried Chicken

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