Little Caesars in Jackson

“I placed an order this evening and didn't get the pizza I thought I ordered. I called the company and spoke to the manager Heidi. She informed me I placed the order wrong when ordering online, but even though it was completely my fault, she replaced the pizza for me at no charge. Not only did she do that, but she personally made the pizza and it was the best pizza my family has ever had.
I know this place doesn't always get the best reviews but they are definitely stepping it up and Heidi is a great manager.“

“The person in the Little Caeser's printed button up, Felix (I think that's the name) was a wonderful help, perfect customer service and even brought the food out to us even though we were fine coming in to pick it up. Give this person a RAISE because the service was on point. Only location in Jackson I'll be going to by far purely because of them!“

“Went to the spot and ordered a pizza. Due to volume of orders, our order wasn't ready. It was understandable. However, the staff at the drive thru, made sure to keep us company as our order was completed. It's a high-volume spot, so definitely call ahead if you can, but if you don't they have very nice staff here that will make sure your food is Hot N' Ready!“