McDonald's

407 W Prospect St, Jackson
(517) 782-9829

Recent Reviews

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Desiree Chiffon

I placed my order through the app. To pick up at the counter due to the size of my vehicle. When I arrived the doors were all locked and I couldn't get my food. No one ever answers the phone. I had to go through the drive thru with haly of my vehicle on the curb. This is 30 minutes later. No one came to the window for a while they just stared at me like a deer in headlights. When I finally got my food it was cold and tasted old. The hash brown tasted like it was made the day before and was heavily saturated in grease. My breakfast sandwich was burnt and my coffee was watered down due to all the ice melting.
You should have a higher standard for your customers and try to deliver fresh food. This is beyond ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Victoria Abbey

Ordered a shake and 2 burgers$16 bucks then they ask me to pull ahead to wait for burgers, it's 90 degrees out, well 12 minutes later I walk in and ask where the heck my burgers are?!? They have no idea!!! They finally find them and their in a bag and toss to me on counter!?!? By now my shake is melted and I'm pissed!! Do I recommend this place??? NEVER EVER EVER!!!

Atmosphere: 1

Food: 1

Service: 1

Hoss Stevens

Screwed up a mobile order. Tried calling resturant. Just rang busy. Rude manager at night. Avoid this location at all cost.

Atmosphere: 1

Food: 1

Service: 1

Seth Berry

I go here quite a bit on my lunch break, staff is usually quite rude, but the food is decent enough. Until today, when I had a date sticker inside of my snack wrap. Never again. How this made it out of the kitchen I have no clue.

Atmosphere: 3

Food: 1

Service: 1

Matthew Berry

Went through the drive-thru, and they forgot my milkshake plus the top it off to make it the worst experience ever, the McNugget box had little tiny bugs on it.. I will never go there again..

Atmosphere: 1

Food: 1

Service: 1

Elise Bryant

Literally waited 45 minutes in line for a mobile app order I placed when I got to the window they gave me my shakes and told me to pull up and they had to wait for my ice coffee. 15 more minutes and yet I still sat waiting as my shakes are melting and food is getting colder. I finally went in to check on the ice coffee I was waiting for and it was sitting on the counter by the registers. I spent an ENTIRE HOUR waiting on a simple order. NEVER AGAIN WILL I GO TO THIS MCDONALDS

Atmosphere: 2

Food: 3

Service: 1

Erin “TalksAllot” Anderson

Love the frappe

Atmosphere: 3

Food: 3

Service: 3

Dragon Ball Fan Boy

The workers at this McDonald's don't take their job seriously at all. Food Is always cold and stale. I wouldn't recommend this McDonald's to anyone

Atmosphere: 2

Food: 2

Service: 2

Devin Lane

Whenever the kiosk doesn't work they won't honor the code used. It's happened 2x at this location to me.

86 heroin

Godawful! Biggest collection of incompetence I've ever seen! Guy at the window was nodding off and just looked up and then nodded back off! Manager is a complete joke, he continued to argue with me like he was ready to fight and then ended up realizing he was the idiot that couldn't even do his own job and began back tracking. Horrible all around.

Atmosphere: 1

Food: 1

Service: 1

Larry Dolson

Horrible, dripping with grease, I mean it's fast food but I just sat there for 15 minutes waiting for a burger that was tossed together from across the room. Cheese and pickles were in the box, not on the burger. Will Absolutely be the last time I go to this location.

Atmosphere: 1

Food: 1

Service: 1

Amber Mulkey

They are rude ASF the speakers don't work and they will get the order wrong and when you ask them to do it right all you get is additude 🙄every time I come here it's a problem

Atmosphere: 1

Food: 3

Service: 1

Damian Feldbauer

Asked for a kids milk and received a 2 week past due date.. someone better have answers or I'll be notifying helth department. Date on milk says uses through 08 of January 2025. It's now the 22nd of January.

Atmosphere: 1

Food: 1

Service: 1

Brooke Hector

Husband orders fire with our meals threw doordash and we didn't receive them, so he order two large fries threw doordash again an they still didnt get it right and gave us two medium fries.

Tina Reed

Always dirty from front counter you can see all the way through slow always fries are not McDonald's quality employees wear what they want

Atmosphere: 1

Food: 1

Service: 1

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