McDonald's

2601 Airport Rd, Jackson
(517) 784-1601

Recent Reviews

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Max G

They have nice place nice workers and good food.

Atmosphere: 5

Food: 5

Service: 5

Mariah

They just be letting anyone work here huh. I can’t trust how people prepare my food and neither should you. I stopped eating fast food a while ago. Go make it fresh at home

Bryan Lloyd

First sign i should have driven away was the drive through girl had one tooth and it was a front one, then she tried to flirt. Sat in line for 20min took a couple bites and threw it away. Need to hire clean people to work areound food. The whole staff didnt look like they showered and came in with bed head. Gross!!

Atmosphere: 1

Food: 1

Service: 1

Kiera Williams

No urgency at this location. Wait time is tremendously long.

Atmosphere: 1

Food: 2

Service: 1

Tennessee Horses

Staff sucks, stood for 4 minutes, was walk past twice ask if the take our order just got a glance. We walked out

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Smith

Terrible experience. We went through the drive-thru and got double cheeseburgers and a filet of fish combo. This time it wasn't even warm and had and off unpleasant taste to it. Fries were soggy and also cold. The double cheeseburgers were special ordered and also not hot. We went in complained, they remade the order but it wasn't much better. The fries were well salted but still soft.

Atmosphere: 2

Food: 1

Service: 2

Cara

I ordered a quarter pounder with cheese meal. The burger was COLD, not even warm. The cheese wasn’t melted AT ALL. The top bun had so much ketchup on it that it was completely squishy. I paid over $11 for garbage. I’m never coming to this place again. I’m never even going to McDonald’s again. I tried to call this McDonald’s for more than an Our in hopes that I could speak to the manager that isn’t doing their job. I’ve never written a review before and I’m not a picky or rude person.

Larissa Bisard

Drive thru workers were very rude today! Came through for breakfast & The girl at the speaker rudely asked me “what my order was”when I told her I had a mobile order, very monotone - told me to pull up in a rude voice as well. get to the 2nd window & the girl who handed me my food & drink was rude too! She opened the window & handed me my frappe not saying “hello” “good morning” said NOTHING. I thanked her- she didn’t say a word. Comes back a few seconds later with my food, I thanked her again & all I get was a “yup”!!! Not sure if it was same girl or two different girls working but definitely sounded/acted like they hated their job. As a manager at Wendy’s , I know the expectations! Either lighten up & be friendly or stop working in customer service… so sad.

Atmosphere: 1

Service: 1

Shelly Tincknell

Food is cold and staff cant even follow simple menus..very disappointed Mcdonalds!

Lisa Howard

Great food great time

Atmosphere: 5

Food: 5

Service: 5

christian moore

i wanted to put 0 stars but unfortunately im not allowed to. everytime we order let it be through doordash, drive thru, or even dining in, our fries never fail to be cold and barely salted. theres typically at least one item missing and the employees never answer the phone. i just sat here and called around 7-8 times and nobody would answer the phone. its getting to the point where i feel as if i need to call corporate because nobody in there cares about their jobs.

Izzy Boo

Never eat here fries always cold always missing at least one item

Sunflower

NOT THE FIRST TIME THEY MESSED UP MY ORDER! Airport road Jackson Michigan. I ordered and paid for a medium filet of fish meal COOKED TO ORDER asked for no cheese. When I got to work 3 minutes away I open the food to eat and I have a small fry n pop and there's a ripped off piece of cheese on the bun. I paid for a medium but got small and the order wasn't even fresh. I didn't have to wait for the fresh fish they had it all bagged up when I got to the window. NOT COOKED TO ORDER. I was told before that the fish meal does not come in small but the fries n drink were small today.

Food: 1

Service: 1

Rickjames Phelps

I wouldn’t go to that McDonald’s they messed up every order never know they might give you an alcohol drink

Atmosphere: 1

Food: 1

Service: 1

Jamie Klingman

Dirty rest rooms cold food I had breakfast and my muffin was not cooked cheese was not melted and it was nasty

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