McDonald's

6011 Ann Arbor Rd, Jackson
(517) 764-4911

Recent Reviews

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Allisha Cochrane

I go here because I work 5 minutes away but after today I have decided that I’ll drive 15 minute extra because this location is absolutely terrible. Literally EVERY SINGLE TIME I go here they mess something up or forget at least one item. And I’m pulled up in drive thru for a 3 item order and always have to sit for at least 10 minutes after being pulled up. The service is terrible, the manager is terrible and the food is terrible.

Atmosphere: 1

Food: 1

Service: 1

Bryant Pruitt

The workers are working off the clock here. Please call someone for help.

Atmosphere: 5

Food: 3

Service: 2

Bridget Nicholson

Worst service ever! Was there at 6 o’clock in the morning, not busy at all, one car in the parking lot, no one in line except for me and the manager was frantic. I was being patient with her and trying to be kind, but she still could not couldn’t complete my order and was quite rude.

Atmosphere: 1

Food: 1

Service: 1

Macy Goers

It was as expected and the service was really good.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Mcdouble, Cheeseburger, Sausage Mcmuffin

Staci Fletcher

I was very disappointed to find out that their shake machine doesn't work and then when I asked for a smoothie that didn't work either

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sausage Biscuit with Egg, Big Mac, Burger King Chicken Nuggets

Shyanne Robinson

I have a lot of patience for McDonald’s, but when yall release a new shake and somehow every time I go the shake machine is “down” or they are out of the “shake mix” kinda just ruins the day. Get it together McDonald’s

Anthony B

Disgusted.

I just decided to throw away my entire order.

The guy at the window was coughing all over immediately before handing me my order.

My drink lid was clearly cut and not complete, fell off and spilled in my car.

My frappe clearly had frappe all over the outside and was only 3/4th full.

I used to come to this McDonald’s daily, less so lately.

I’m done with this location, honestly it may have just destroyed me on eating out entirely.

I’m grossed out and disgusted because the guy was clearly sick. Snot in the nose, cloudy eyes, the whole thing.

There is no coming back from such a person at the window. I’ll never forget it.

Atmosphere: 1

Food: 1

Service: 1

Jacob Pattison

Waited at the second menu and watched three cars be helped before us. Moved to the first menu and she said, oh it works, I was just going to ask you what you wanted... Then ordered two fillets of fish, and had to pull up and wait five minutes, but when they brought me my food, they must have bagged my fries prior to the five minute wait because they were cold. Then they forgot to give me my drink so I ask for it when they brought me my food and they said they would bring it to me in a minute. I ended up having to go in and get it myself because they had forgotten. They weren't busy at all..

Atmosphere: 1

Food: 1

Service: 1

Alisha

Order 3 items and get only two
McDonald's working can't count to 3, seriously?

Ryan Johnson

Serious need for leaders

Amy Barth

Messy burger, too much ketchup, but the burger was fresh and hot

Food: 3

Service: 3

Will Wagner

The last five times they have messed up my order

Creativity Is Boundless

This is a horrible place to want to go for food Management doesn't help you when they're associates deliberately don't do their job I just went through there not even an hour ago to get my kid a kid's meal and instead of telling me they were out of Apple slices and offer a replacement they just chose not to say anything and rip me off money so you got to watch yourself at this location they'll just take money from you and not give a s***

Atmosphere: 1

Food: 1

Service: 1

Chito Best

They gave me fries with no salt on them and my nuggets where very old a crusty

Food: 1

Service: 3

darlene ives

Food cold buns hard French fries cold worst only thing that was good chocolate shake fish sandwich meal was over 11.00 bad

Food: 1

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