Subway
2575 Airport Rd, Jackson
(517) 997-1787
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Really tired of going to this location and them being out of everything. The staff is great but whatever reason they’re almost always out of food when I go in. Really ticks me off.
Atmosphere: 5
Food: 2
Service: 5
They always get our order wrong EVEN when its literally written out for them. I used to love it there but the last 6 times I went there, they messed up the order every single time. I try to give fair chances for places before I review but, Ive reached my limit with this subway. Go to the one down the road instead.
Atmosphere: 1
Food: 1
Service: 1
They make your subs exactly how you want them, sometimes they even suggest an added sauce. They do a very good job.
Atmosphere: 5
Food: 5
Service: 5
Terrible service should not order through 3rd party! They act like they cant do anything abput missing items. Just give the run around.
Atmosphere: 1
Food: 1
Service: 1
The manager, Nicole is phenomenal and so helpful and kind! I came into town in the afternoon for a family visit and gathering I needed to feed the following day. Nicole helped me figure out the best options and amount I needed. It was needed sooner than the normal 24hrs to be ready, but Nicole did not hesitate to make sure she’d have it prepared the next morning by 10am! She even gave me her contact info in case I needed it. She provided extra sauces, etc also. She literally went above and beyond! Saved me so so much time and energy to feed my little family reunion and everyone enjoyed the variety! Thanks a bunch!
Atmosphere: 5
Food: 5
Service: 5
The lady behind the counter is amazing! She is there Monday through Friday until 4pm.
She is attentive, caring, and funny. She even wrapped my sandwich separately when I told her I was going to eat half of it later on. She deserves the world!
Atmosphere: 5
Food: 5
Service: 5
I love coming to this location when Shayla is there. She’s so full of sunshine, is a joy to chat with and takes pride in what she does.
Atmosphere: 5
Food: 5
Service: 5
Walked into the airport Road store on July 5 at 5:00 PM 2025 and being the only customer in there could not get service and was left standing for nine minutes while an employee was seasoning bread and she never once turned around to acknowledge our presence, and left us standing unattended, and we left, and the door chimed quite loudly, and she still said nothing as we walked away unattended, and we chose another restaurant to have dinner. This is the second time we have walked away. from that subway not getting served in three months and we won’t be back.
Atmosphere: 1
Food: 1
Service: 1
En route to Metro Detroit from Chicago, and really thankful they were still open that late to grab a decent sized healthy food (a different subway before this didn't work out).
Really great service (wish I caught her name), was super patient with my choices, and offered her own suggestions on top of mine!
Super clean, very inviting atmosphere, and is in a safe location to stop by for your drive to-from Chicago!
Atmosphere: 5
Food: 5
Service: 5
This is the best Subway in town. The manager Nicole is awesome, the food is fresh and the store is clean.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Terrible workers food is just as bad they soaked our sandwiches in sauce without asking if that was enough had to spoon off half the sauce on my sandwich meat was almost frozen after toasting
Atmosphere: 2
Food: 1
Service: 1
I had a great experience at Subway Airport Road. I was placing a big order for the next day, so I had the opportunity to interact with 4 employees total and the manager. (I think she came in to assist on her day off.) Everyone was extremely helpful in answering my questions and even made sure to remind me of things that were available for takeout, like a container of their yummy pickles! Way to go and thank you so much!
Atmosphere: 5
Food: 5
Service: 5
The manager lady had my order done in enough time to get back to the factory in my half hour lunch break and still enjoy my fantastic sandwich. Great job guys! ??
Atmosphere: 4
Food: 4
Service: 5
The service was horrible. Three employees waiting on 1 person. Ordering 1 sandwich. I had to wait. I had ordered online, just need to grab my bag and go. Would have been easier if it wasn't behind the counter. Also, they forgot my drink. And, no cheese on the sub. It was a cheesestake. Not going back.
Atmosphere: 1
Food: 1
Service: 1
I was next in line. Dude asked me how many I said four and then he asked the person behind me how many and they said two and then he had them go in front of me. It shouldn’t matter how many I get if I was next I should have been next.
Atmosphere: 1
Food: 1
Service: 1
Loading...