Taco Bell
801 W Ganson St, Jackson
(517) 788-9888
Recent Reviews
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Ordered two nine dollar boxes only got the grilled cheese and chalupa in both and wrong chalupa shoulda been chicken was beef. Also rounded by bill when I said not too.
Atmosphere: 1
Food: 1
Service: 1
Go to any other location in town. They won’t get your order correct here. Does not matter if you do drive thru, online, app, DoorDash or inside.
Atmosphere: 3
Food: 1
Service: 1
Good restaurant
Atmosphere: 4
Food: 4
Service: 5
I love Tacobell. Today's visit was a little off. They were out of mild sauce. It happens. We had some at home so it worked out. The soft tacos were really good. Super happy with those. The hard tacos were almost empty. Not sure what was up with that. When we opened up the box of tacos at home a small spider crawled out and hung off of it. Would have been great for Halloween but this was Christmas. It happens though. I still really enjoyed the meal.
Atmosphere: 3
Food: 3
Service: 5
I got the chicken catina bowl. It had no chicken in it. Just a bunch of beans, rice and lettuce. No chicken. What a rip-off..
Atmosphere: 4
Food: 1
Service: 4
Saving grace was the manager today, I understand not caring in any extent about your job but pull the earbuds out of your ear if youre incapable of doing your job that requires you to service customers. I get a half hour for lunch and wasted a majority waiting for my food cause the front counter person was completely engaged in their phone and not their job.
Atmosphere: 3
Food: 4
Service: 2
You already criminally under pay your employees, there's absolutely no reason you can't hire more. It takes 20+ minutes just to get to the speaker in the drive through, then another 15 to 20 minutes to get to the window. Not to mention if you try to go the lobby it'll be an even longer wait because you prioritize the drive through over the lobby. Hire more workers and fix your Baja blast that's tasted horrible for the past 2 years
Service: 1
I ordered here on doordash. Common sense would be to put napkins in the bag at the very least but no not a single freaking napkins. How difficult is it really to put some napkins in the bag. Yall need to try better
Atmosphere: 1
Food: 2
Service: 1
They were unable to sell us 3 of the 4 items we went there for. Very disappounted
Atmosphere: 3
Food: 3
Service: 3
Shouldn't even give it 1 star. Rude employees. AI runs the drive thru now and you cant ask any questions about your order.
Restaurantji Recommends
Shit service.
Just passed through this Tbell on my way to grand rapids and the manager here i think his name was Cam was literally Amazing. He was taking care of the counter ensuring the floors were clean and safe had 3 interviews and was training. Meanwhile he was calm and even though I had a decent wait just his energy alone made the environment calm. I also notice he had an interview with someone who had a preferred name and his level of inclusiveness was nothing short of spectacular. Great Job!
Atmosphere: 5
Food: 5
Service: 5
Great service!
Came through the drive thru and got 2 soft tacos and a chalupa. First off, the employee at the drive thru was incredibly friendly. Second, my order came out correctly!😎 thank you Ganson Street Taco Bell!🥳
Atmosphere: 5
Food: 4
Service: 5
An hour wait minimum in the drive thru, expensive AF, order will probably be wrong. This place used to be fast and cheap, like my ex l, I'm leaving them for good.
Atmosphere: 1
Food: 1
Service: 1
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