Texas Roadhouse
1051 Boardman Rd, Jackson
(517) 788-9066
Recent Reviews
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I ordered online. Ordering online is very easy and they offer everything that they normally would. When I got to the restaurant I went to the pick up window and was greeted warmly. She said my order was not ready yet but she would check on it. I sat down for a minute and it was ready. Everything I ordered was there a long with utensils. Again she was very kind and asked if there was anything else I made need. When I got home everything was hot and fresh. The flavor of everything was amazing. Will definitely be returning to Texas Roadhouse!
Atmosphere: 5
Food: 5
Service: 5
Service was Grade A. Food was sooooo good, fresh and above my expectations. Went for my Hubby's Birthday and back for my Son's Birthday. Both occasions were Terrific.
Atmosphere: 5
Food: 5
Service: 5
The food & service were great, but you better bring a really thick sweatshirt or sweater because it’s absolutely freezing in there. I can see some A/C, but we were shivering after only about 5 minutes inside. It wasn’t just us, either. When I took my daughter to the to the restroom, other diners were discussing how cold it is in there. That is the only complaint though. Outdoor seating would be nice for people who don’t like it to be so cold. My steak was perfectly cooked, and service was good though.
Atmosphere: 4
Food: 5
Service: 5
The restaurant opened at 11:00 and my wife and I arrived at 11:15. The hostess refused to seat us because our daughter and son-in-law would be 5-10 minutes behind us. The restaurant had five or six tables and the rest was empty. We got seated ten minutes later and the restaurant was maybe 20% full. I understand the policy when the restaurant is busy, but common sense should prevail when the place is empty. Our server was great and the food was good. Just crappy management.
Atmosphere: 4
Food: 4
Service: 2
Consistently good whether in Florida, Tennessee, Indiana or Michigan - I mention these states because I’ve eaten there at one time or another. In other words, Texas Roadhouse is very. Very good - casual, fun atmosphere & wonderful food, whether steak, pork or chicken - it’s not like some high dollar restaurants but they make sure you’re happy with your order. The sides & the rolls are amazing. You get great food, great service &if you’re not happy they make it right. As a former restaurant owner/manger, that was our policy & it was gratifying when people wrote complimentary letters about our restaurant; thankfully we never had a nasty letter. If anyone complained about our food or service, my husband and or I apologized, and replaced the meal, even if they had eaten already we signed their ticket & they paid nothing. It was a top unit for the company — and I hope every Texas Roadhouse manager & employee enjoys the big crowds drawn to their store. I highly recommend them to you.
Atmosphere: 4
Food: 5
Service: 5
It was my first time ever going to a texa road house and the atmosphere and climate was so amazing as well as I wanna give a shout out to the manager. He not only made me feel comfortable but he stepped in and helped make my experience great. 10/10 will come back again.
Atmosphere: 5
Food: 5
Service: 5
Great food fun atmosphere
Atmosphere: 5
Food: 5
Service: 5
Catfish was great! Waitress upsold me on some shrimp as well. Split a few appetizers and everything was GREAT!
Atmosphere: 4
Food: 4
Service: 4
Needs a deep clean and my waiter kept forgetting to bring me silverware so my food got cold
Atmosphere: 2
Food: 5
Service: 2
Came here for my daughter’s birthday! Amanda was an amazing manager, and Derek helped us celebrate and kept our drinks filled and made sure the food was good! Amazing service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had a very good pulled pork dinner. I highly recommend it.
Atmosphere: 5
Food: 5
Service: 5
My chicken breast wasn't fully cooked
Waitress took the chicken to recook and didn't bring it back until after I had eaten the sweet potato and mixed veggies. She acted surprised that someone from the kitchen didn't bring it to me. She also commented on how slow of a night it was,yet she didn't follow through on my dinner
Atmosphere: 4
Food: 2
Service: 1
Had a great dinner! Would recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Nice folks behind the bar. We always sit at the bar.
Atmosphere: 4
Food: 4
Service: 4
Food was awesome, noisy place for conversations.
Atmosphere: 4
Food: 5
Service: 4
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