We had a reservation at 6:15pm on NYE. We arrived at 6:10pm and waited at the hostess table for at least 10 minutes for someone to check us in. The restaurant staff appeared to be completely overwhelmed and under staffed. While waiting for over 30 minutes to be seated, we saw two different tables get up and leave because no one had come to their table. We decided to leave after that. We may try again on a normal weekday night.
Elisabeth
Sadly, Veritas was severely understaffed for not only for it being New Year's Eve but also the final night for Drinks and Deception. 3 servers for the entire restaurant. One bartender. Mediocre food. Our server did a fantastic job, especially with it being her FIRST TIME serving. Talk about being thrown to the wolves. Despite many others getting up and walking out, my date and I stayed. I'd gladly give it another try when fully-staffed.
Jamie
I had planned my reservation two weeks in advance for a special New Year's Eve reservation to celebrate our recent engagement. This reservation was for before the drinks and deceptions show. It took 30minutes past our reservation to get seated. Once seated, it took another 20minutes for the server to acknowledge us and say she would be back. During this time, the manager asked if we had been served, but we had not. The manager left and did not help with serving any food or drinks. It looks like our waitress was the only one around except for a few bus people. We then said we had a show coming up at 8 PM and the waitress could not verify that they'd have our food out to us within the next hour. We ended up walking out and having our perfect evening destroyed. I will never come back again.
Michael
This was the worst experience we've ever had at Veritas. We were seated on time, however, it took 10 to 15 minutes before our server came to our table. We put in drinks and appetizer order and it took another 20 minutes before our drinks arrived. About 45 minutes later we received our appetizers; we decided not to continue dining as not all of them were delivered.  We were not the only patrons that were upset, we witnessed another couple angrily get up and leave after waiting a long time for drinks. I will definitely rethink about dining here again. Veritas pretty much ruined what should've been a nice New Year's Eve dinner.
Kelly
It took 40 minutes just to put in a drink order. Salads came out with our steaks almost an hour after ordering. Worst service I have ever experienced.
Bonnie
No Christmas music playing. No candles on the table. Charging 3% to use a credit card. Steak was ordered medium rare... got medium well. It was tough.
Brittany
We visited Veritas for dinner before attending the Drinks & Deception show upstairs. Upon arrival, the restaurant had a moderate crowd, but we quickly noticed that very few tables had food, which raised concerns about timing. It took about 10 minutes before a hostess even arrived to seat the three waiting parties they were at the door, suggesting they might have been understaffed or in the midst of a shift change. Once seated, the wait times for both food and drinks were noticeably long, which made it a bit stressful given our plans for the evening. Despite the delays, Veritas offers a fairly priced menu and a pleasant ambiance. I'd consider returning in the future, hoping they address the staffing and wait-time challenges.
Sydnee Rutledge
Delicious delicious food!! Krista V was an awesome waitress as well! Great recommendations and checked on us the perfect amount!
Atmosphere: 5
Food: 5
Service: 5
Shannon Stemaly
The steak and salmon entrees were delicious and Krista was a great server!
Atmosphere: 5
Food: 5
Service: 5
Jean Russell
We brought our friends here for “Christmas “!! The food was great and the atmosphere very nice! Our server… Amber - was FABULOUS! Very knowledgeable and attentive!! A great experience!
2 of our drinks were overpriced and not good, 3 other drinks were decent. Service was very slow at the bar and at the table, food took about an hour and it wasn't busy. Mixed up steak add ons and cook temperature. All steaks were very salty. Chicken in the Alfredo was dry and over cooked and the sauce was very oily. Steak Sammy was best thing at the table. Have been here previously and enjoyed it. Should have listened to the recent reviews. Won't be going back anytime soon.
Michael Frey
Krista V. Was the best server. Great food, as always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Walleye
Cecilia Tombelli
Krista was extra special and kind, she was very attentive and speedy!
Atmosphere: 5
Food: 5
Service: 5
Jennifer French
Beef Lo Mein was delicious! The fall cocktail menu is fun. Highly recommend Krista V. as a server!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Lobster Bisque
Michael Stacey
Great welcome upon entering. Bar was busy so we chose a table. Server, Krista, suggested the burgers specials and they were excellent. Thanks ?.
We had a reservation at 6:15pm on NYE. We arrived at 6:10pm and waited at the hostess table for at least 10 minutes for someone to check us in. The restaurant staff appeared to be completely overwhelmed and under staffed. While waiting for over 30 minutes to be seated, we saw two different tables get up and leave because no one had come to their table. We decided to leave after that. We may try again on a normal weekday night.
Sadly, Veritas was severely understaffed for not only for it being New Year's Eve but also the final night for Drinks and Deception. 3 servers for the entire restaurant. One bartender. Mediocre food. Our server did a fantastic job, especially with it being her FIRST TIME serving. Talk about being thrown to the wolves. Despite many others getting up and walking out, my date and I stayed. I'd gladly give it another try when fully-staffed.
I had planned my reservation two weeks in advance for a special New Year's Eve reservation to celebrate our recent engagement. This reservation was for before the drinks and deceptions show. It took 30minutes past our reservation to get seated. Once seated, it took another 20minutes for the server to acknowledge us and say she would be back. During this time, the manager asked if we had been served, but we had not. The manager left and did not help with serving any food or drinks. It looks like our waitress was the only one around except for a few bus people. We then said we had a show coming up at 8 PM and the waitress could not verify that they'd have our food out to us within the next hour. We ended up walking out and having our perfect evening destroyed. I will never come back again.
This was the worst experience we've ever had at Veritas. We were seated on time, however, it took 10 to 15 minutes before our server came to our table. We put in drinks and appetizer order and it took another 20 minutes before our drinks arrived. About 45 minutes later we received our appetizers; we decided not to continue dining as not all of them were delivered.  We were not the only patrons that were upset, we witnessed another couple angrily get up and leave after waiting a long time for drinks. I will definitely rethink about dining here again. Veritas pretty much ruined what should've been a nice New Year's Eve dinner.
It took 40 minutes just to put in a drink order. Salads came out with our steaks almost an hour after ordering. Worst service I have ever experienced.
No Christmas music playing. No candles on the table. Charging 3% to use a credit card. Steak was ordered medium rare... got medium well. It was tough.
We visited Veritas for dinner before attending the Drinks & Deception show upstairs. Upon arrival, the restaurant had a moderate crowd, but we quickly noticed that very few tables had food, which raised concerns about timing. It took about 10 minutes before a hostess even arrived to seat the three waiting parties they were at the door, suggesting they might have been understaffed or in the midst of a shift change. Once seated, the wait times for both food and drinks were noticeably long, which made it a bit stressful given our plans for the evening. Despite the delays, Veritas offers a fairly priced menu and a pleasant ambiance. I'd consider returning in the future, hoping they address the staffing and wait-time challenges.
Delicious delicious food!! Krista V was an awesome waitress as well! Great recommendations and checked on us the perfect amount!
Atmosphere: 5
Food: 5
Service: 5
The steak and salmon entrees were delicious and Krista was a great server!
Atmosphere: 5
Food: 5
Service: 5
We brought our friends here for “Christmas “!! The food was great and the atmosphere very nice! Our server… Amber - was FABULOUS! Very knowledgeable and attentive!! A great experience!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
2 of our drinks were overpriced and not good, 3 other drinks were decent. Service was very slow at the bar and at the table, food took about an hour and it wasn't busy. Mixed up steak add ons and cook temperature. All steaks were very salty. Chicken in the Alfredo was dry and over cooked and the sauce was very oily. Steak Sammy was best thing at the table. Have been here previously and enjoyed it. Should have listened to the recent reviews. Won't be going back anytime soon.
Krista V. Was the best server. Great food, as always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Walleye
Krista was extra special and kind, she was very attentive and speedy!
Atmosphere: 5
Food: 5
Service: 5
Beef Lo Mein was delicious! The fall cocktail menu is fun. Highly recommend Krista V. as a server!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Lobster Bisque
Great welcome upon entering. Bar was busy so we chose a table. Server, Krista, suggested the burgers specials and they were excellent. Thanks ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad
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