Wendy's

1300 West Ave, Jackson
(517) 788-9675

Recent Reviews

Sort by
Truetothe Game

Waited in line 30 minutes, for a dried out microwaved burger, and bland fries. Update 8/21/25. I ordered a chocolate brownie batter frosty . The kid gives me a vanilla brownie frosty. Its not his first time making this mistake. Its his 3rd time over the past time month doing this. Unfortunately I didn't catch it this time. Either he's high, or its done on purpose. My last time going there. Maybe if they start to lose business. The owners or management will care.

Atmosphere: 1

Food: 1

Service: 1

Hannah Powers

Lobby doors were all locked during the middle of the afternoon, wouldn't answer the phone either.. 🤷🏽‍♀️

Maggie Sohma

I've never heard anyone sound so depressed to be at work, I honestly feel bad going there.

Robert Miller

Friendly staff

Atmosphere: 4

Food: 4

Service: 4

Lyle I (MrGoodwrench)

It's crazy. You just don't here thank you or please anymore. They forget they are not doing us a favor we are doing them a favor just by stopping there and making a purchase. And it is really to bad when you like there food but they treat you like you are bothering them.

Atmosphere: 1

Food: 5

Service: 1

Faithyy Peterson

Everything was nasty i got DoorDash

Atmosphere: 1

Food: 1

Service: 1

tom healey

Door dash orders were being prepared by front cashier.
Cashier only took dining room orders when there were no door dash orders

Atmosphere: 2

Food: 3

Service: 1

Audrey Selking

I thought my order couldn’t be messed up if I ordered through the app since it’s literally written…. But they still gave me the wrong thing, even putting on additions that weren’t even options to begin with!! Baffling. The burger was a sloppy giant mess, I fed it to my dog. They took an extremely long time… it’s not worth your time or money.

Atmosphere: 3

Food: 1

Service: 4

Andrew Quiggle

Worst Experience Ever! Paid 4 dollars for a large lemonade and the lid wasn't on properly. Went to grab it from the cashier and spilled it all over myself. Was then told I couldn't get another one, and had two napkins to clean it up. Come on guys. That lemonade isn't cheap and to have it spill because a employee hands a cup over lid first. Awful experience, the fries where good though.

Food: 3

Service: 1

Charyl Wozniak

Love the new Frosty's! They rock!

Atmosphere: 5

Food: 5

Service: 5

Jason Putnam

Food is always good.

Atmosphere: 5

Food: 5

Service: 5

Adam Knight

Food is usually pretty good, but the service is slow. If you are in the least bit of a hurry go somewhere else.

Atmosphere: 3

Food: 4

Service: 1

Dale Willson

The food was hot and fresh also put together as I asked. Food was hot enough to melt the cheese. American cheese with good flavor

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili, Double Stack

Barb Hoey

I did drive through and bought one of the specialty frostys...I did not care for it .. melted very quickly. I prefer the regular frosty to this new kind.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili, Strawberry Vanilla Frosty Swirl

Colleen

Got a frosty it was yummy

Atmosphere: 4

Food: 4

Service: 3

Loading...