Wendy's
1300 West Ave, Jackson
(517) 788-9675
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Waited in line 30 minutes, for a dried out microwaved burger, and bland fries. Update 8/21/25. I ordered a chocolate brownie batter frosty . The kid gives me a vanilla brownie frosty. Its not his first time making this mistake. Its his 3rd time over the past time month doing this. Unfortunately I didn't catch it this time. Either he's high, or its done on purpose. My last time going there. Maybe if they start to lose business. The owners or management will care.
Atmosphere: 1
Food: 1
Service: 1
Lobby doors were all locked during the middle of the afternoon, wouldn't answer the phone either.. 🤷🏽♀️
I've never heard anyone sound so depressed to be at work, I honestly feel bad going there.
Friendly staff
Atmosphere: 4
Food: 4
Service: 4
It's crazy. You just don't here thank you or please anymore. They forget they are not doing us a favor we are doing them a favor just by stopping there and making a purchase. And it is really to bad when you like there food but they treat you like you are bothering them.
Atmosphere: 1
Food: 5
Service: 1
Everything was nasty i got DoorDash
Atmosphere: 1
Food: 1
Service: 1
Door dash orders were being prepared by front cashier.
Cashier only took dining room orders when there were no door dash orders
Atmosphere: 2
Food: 3
Service: 1
I thought my order couldn’t be messed up if I ordered through the app since it’s literally written…. But they still gave me the wrong thing, even putting on additions that weren’t even options to begin with!! Baffling. The burger was a sloppy giant mess, I fed it to my dog. They took an extremely long time… it’s not worth your time or money.
Atmosphere: 3
Food: 1
Service: 4
Worst Experience Ever! Paid 4 dollars for a large lemonade and the lid wasn't on properly. Went to grab it from the cashier and spilled it all over myself. Was then told I couldn't get another one, and had two napkins to clean it up. Come on guys. That lemonade isn't cheap and to have it spill because a employee hands a cup over lid first. Awful experience, the fries where good though.
Food: 3
Service: 1
Love the new Frosty's! They rock!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food is always good.
Atmosphere: 5
Food: 5
Service: 5
Food is usually pretty good, but the service is slow. If you are in the least bit of a hurry go somewhere else.
Atmosphere: 3
Food: 4
Service: 1
The food was hot and fresh also put together as I asked. Food was hot enough to melt the cheese. American cheese with good flavor
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Double Stack
I did drive through and bought one of the specialty frostys...I did not care for it .. melted very quickly. I prefer the regular frosty to this new kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Strawberry Vanilla Frosty Swirl
Got a frosty it was yummy
Atmosphere: 4
Food: 4
Service: 3
Loading...