Wendy's
2631 Airport Rd, Jackson
(517) 782-5078
Recent Reviews
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Consistently good but occasionally the longer than usual wait.
Rarely do they make a mistake with my order.
Atmosphere: 4
Food: 5
Service: 5
Our tour bus stopped and about 25-30 people decided to dine here. 7/30/25. Rico single-handedly managed the front counter. Great job! I had chili and it was piping hot.
Atmosphere: 5
Food: 5
Service: 5
Tuesday July 8th 2025 at around 1-2 am had a fast food drive thru worker named Amanda and she was absolutely phenomenal 10/10 would go back again just for Amanda's service!
Atmosphere: 5
Food: 4
Service: 5
Bathrooms 🚻 need ongoing attention. Floors are often slippery. We always really enjoy the food. We would rather go to a Wendy's than down the road. Parking lot Needs much help.
Atmosphere: 3
Food: 5
Service: 4
It would be an awful place to host an elegant dinner but as fast food joints go, it's up near the top. Staff is good at their jobs and own their occasional mistakes, and the building is very clean.
Atmosphere: 5
Food: 5
Service: 5
This is my go to wendys in Jackson. 99% of the time the order is right and food is fresh. Much better than Wisner st in Jackson
Atmosphere: 4
Food: 4
Service: 5
Food came quickly through the drive-through, however as I was eating the nuggets I ordered, I found hair in multiple of them, and not a single strand, a small clump of hair. I also found some kind of paper of sorts in another 2 of them. Service was quick and friendly, but what was found in the food is disgusting.
Atmosphere: 3
Food: 1
Service: 2
Employees where rude, started cussing customers out. Manager was the only person that helped
Atmosphere: 1
Food: 1
Service: 1
This restaurant ignored my instructions for my order and refuse to make it right! I've contacted the store and corporate and all I get is excuses and not making it right! I've had many issues with is restaurant and all of the delivery applications that it deals with!
This wendys rarely messes up my orders, and generally has better customer service than the Wisner location.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Best chili for a Fast food place
We ordered 2 biggie bags and only received one fry and nuggets. I also asked for no mustard and pickle but received it on my sandwich. Had to go in twice to get it fixed. The food was fresh but it was annoying.
Atmosphere: 3
Food: 3
Service: 2
Food was better today and the new Salted Caramel shake was very good, they could keep this on the menu and get rid of the chocolate.
Atmosphere: 4
Food: 3
Service: 5
Food was better today and the new Salted Caramel shake was very good, they could keep this on the menu and get rid of the chocolate.
Atmosphere: 4
Food: 3
Service: 5
Food is not very good...
Atmosphere: 3
Food: 1
Service: 3
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