Starbucks
180 Baldwin St, Jenison
(616) 215-6445
Recent Reviews
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Employees seem nice, good and drinks are good but the manager at this location is truly horrible. She’s mean to her employees and unfair towards them. I love coming here for the convenience of my home but the manager is nightmare. Feel bad for the workers.
Atmosphere: 1
Food: 3
Service: 3
Just shut down if you plan on scamming your customers. Just bought this venti matcha latte that took 5 sips to make it disappear! This will be our last here. I know shrinkflation is real but this is just pure theft. Consumers beware of this site. We purchased today on December 30, 2025 at 10:30AM! Ice ice baby!
Atmosphere: 1
Food: 1
Service: 3
Visited both the drive thru and inside, all staff were super upbeat and friendly to everyone walking in the door. Fulfilled orders quickly and lots of comfortable seating for those wanting to stay a bit.
Atmosphere: 5
Service: 5
Great coffee, now if they could learn how to properly make a flat white:)
Atmosphere: 5
Food: 5
Service: 5
Moose and I loOoooOove visiting and getting lots of love, espresso, and pup cups! We are hoping, though, that you’ll increase your labor budgets on weekends to curb the construction chaos—so we don’t have to go all the way to Byron Center on Saturdays and Sundays. Great crew, not their fault, but please consider doubling up to improve operations until the construction dust settles. That line needs to move MUCH faster to keep your customers (including the furry ones) safe right now. ♥️ ☕️
Atmosphere: 5
Food: 5
Service: 5
One of the cleanest Starbucks stores out there. Has never messed up my order (a venti whole milk). I would rate it 6 if I could.
Atmosphere: 5
Food: 5
Service: 5
I am not typically one to leave a review, but after paying $8 for a drink I’m disappointed. I didn’t think I was paying $8 dollars for ice. I thought I would have some coffee too. This is after some ice melted as I drank what little coffee there was… I won’t be coming back to this location.
I love my Starbucks! I just edited what was a bad review and replacing it with a positive review! Starbucks treats me well every single day! I have a custom coffee each morning! The staff is beyond helpful! I appreciate all of your hard work! Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
I shop there for the green matcha tea 🍵 lattes. I'm quite fond of them.
Atmosphere: 4
Food: 5
Service: 3
Normally this is my go to Starbucks that I visit at least once a week. I'm guessing the issue this morning was they overlooked my drink or maybe someone took my drink, but I had to wait 20 minutes for an Americano. When I can see that drinks that were ordered after mine were coming through by the dozens you know it's a problem. I made a mobile order so that way I didn't have to necessarily wait and it looks like it would have been better if I just went through the drive-thru. For such a simple drink you would think that they would try to prioritize something like that especially if it's been ordered way before any of the others. I don't understand how tickets are pulled and placed in a priority but maybe that should be looked at again? You can't tell me that you're running behind when I can see the time stamps and other drinks being at least 15 minutes after mine.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
Great and friendly staff
Service: 5
Friendly and fast. My order is always correct and flavors are consistent. Love this location!
Atmosphere: 5
Food: 5
Service: 5
the guy who i talked to sounded like he didn’t know what he was talking about and told me i couldn’t use my birthday drink because it’s not the day of (it’s been 3 days). googled it and it’s good for 30 days.
Service: 1
Line is usually pretty long, but the great service makes it quick!
Atmosphere: 4
Food: 5
Service: 5
Always fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
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