I ordered a small mocha to go. The lid popped off 3 times. The last time in my car where it splashed all over me and my passenger seat. I didn't even get a drink.
Hanna G
If I could give zero stars, I would. This Starbucks location has consistently delivered one of the worst customer service experiences I’ve encountered. The staff is unwelcoming, often acting like they don’t want to be there—and they make it clear that customers aren’t particularly welcome, either.
I used to come here regularly, but after numerous poor interactions, I’ve decided to take my business to another Starbucks. Talking to other former customers, it’s clear I’m not alone; many have left due to the rude and dismissive treatment. It feels like dealing with high school “mean girls,” and that’s the last thing anyone needs with their coffee.
Management, I hope you can address this and guide your staff toward creating a friendlier, more professional atmosphere. Starbucks should be a place where everyone feels welcome, not judged.
Atmosphere: 1
Food: 3
Service: 1
Teo Rojas
Very kind baristas 👌☕🤗
Atmosphere: 3
Food: 4
Service: 5
Dailyn Teunissen
The cup was wet and how is this light ice?
chau johny
Needed update in the app for customers to know how long is the wait before they hit place order.
Service: 1
Lily Victoria
Drinks were exceptional and service was quick and everyone was polite.
Atmosphere: 4
Food: 4
Service: 4
joseph riemersma
Anyone allergic to nuts beware just check your drink first. Ordered a black coffee in the drive through somehow I got a coffee with almond milk creamer. The food was a little pricey but it did fill me up.
Atmosphere: 2
Food: 2
Service: 1
White Wolf
Love this Starbucks 🐺
Atmosphere: 5
Food: 5
Service: 5
Rodney Haut
Quite possibly the nicest staff at a Starbucks ever. Through a couple of drive-thru visits, the crew was really friendly and struck up genuine conversations in the drive-thru! Orders were also perfect. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Eric James
This was my first time visiting this location. When I arrived in the store, I was the only one in there. I placed my order for 1 drink. It took 15 minutes to get my drink. They were making loads of drinks from online orders and there were about 10 drinks set out from online orders that they made before they made mine even though I was the only one in the store. At the time. I should have to wait no longer than 5 minutes for a drink and even that is long if it isn’t busy inside the store. I won’t be back and hope they find a better system to maybe separate orders from the app vs. orders made in the store.
The guy in the drive thru handed my husband four drinks similar to our order but under a different name. When he realized it wasn’t our order he let him know. The guy yelled at my husband and said why did you take it then? Like huh you handed the drinks to us?
Atmosphere: 1
Food: 2
Service: 1
Candace Sahm
Limited food choices lots of coffee expensive always have pleasant people working
Atmosphere: 5
Food: 3
Service: 4
Todd Breen
Fast and friendly service, whether eating in or at the drive thru.
Ordered 5 drinks plus food for puck-up. They had NO cup holders and when I asked if I could get a bag, I was told, "ya, you can get one up at the counter" offering NO assistance. NO Hot beverage sleeves nor stoppers were put into beverages. Needless to say, the coffees spilled in my car and when I called to talk with a manager about my awful experience, she brushed it all aside and told me, "sorry, we're out if drink carriers and sleeves for beverages are upon request as are stoppers. You can file a complaint with Headquarters if you are dissatisfied"!!! The store wasn't really busy, but the staff paid no attention to assisting with any solutions to trying to carry 5 very large (3 hot) drinks and 4 food items, oh nearly forgot, I had to ask for a bag for the food items too! All in all, this store really dropped the ball plus i got the "pleasure" of cleaning the spilled coffee out of my car on Mother's Day!!!
I ordered a small mocha to go.
The lid popped off 3 times. The last time in my car where it splashed all over me and my passenger seat. I didn't even get a drink.
If I could give zero stars, I would. This Starbucks location has consistently delivered one of the worst customer service experiences I’ve encountered. The staff is unwelcoming, often acting like they don’t want to be there—and they make it clear that customers aren’t particularly welcome, either.
I used to come here regularly, but after numerous poor interactions, I’ve decided to take my business to another Starbucks. Talking to other former customers, it’s clear I’m not alone; many have left due to the rude and dismissive treatment. It feels like dealing with high school “mean girls,” and that’s the last thing anyone needs with their coffee.
Management, I hope you can address this and guide your staff toward creating a friendlier, more professional atmosphere. Starbucks should be a place where everyone feels welcome, not judged.
Atmosphere: 1
Food: 3
Service: 1
Very kind baristas 👌☕🤗
Atmosphere: 3
Food: 4
Service: 5
The cup was wet and how is this light ice?
Needed update in the app for customers to know how long is the wait before they hit place order.
Service: 1
Drinks were exceptional and service was quick and everyone was polite.
Atmosphere: 4
Food: 4
Service: 4
Anyone allergic to nuts beware just check your drink first. Ordered a black coffee in the drive through somehow I got a coffee with almond milk creamer. The food was a little pricey but it did fill me up.
Atmosphere: 2
Food: 2
Service: 1
Love this Starbucks 🐺
Atmosphere: 5
Food: 5
Service: 5
Quite possibly the nicest staff at a Starbucks ever. Through a couple of drive-thru visits, the crew was really friendly and struck up genuine conversations in the drive-thru! Orders were also perfect. Thank you!
Atmosphere: 5
Food: 5
Service: 5
This was my first time visiting this location. When I arrived in the store, I was the only one in there. I placed my order for 1 drink. It took 15 minutes to get my drink. They were making loads of drinks from online orders and there were about 10 drinks set out from online orders that they made before they made mine even though I was the only one in the store. At the time. I should have to wait no longer than 5 minutes for a drink and even that is long if it isn’t busy inside the store. I won’t be back and hope they find a better system to maybe separate orders from the app vs. orders made in the store.
Atmosphere: 4
Service: 1
Restaurantji Recommends
Fantastic location and great service!
Atmosphere: 5
Food: 5
Service: 5
The guy in the drive thru handed my husband four drinks similar to our order but under a different name. When he realized it wasn’t our order he let him know. The guy yelled at my husband and said why did you take it then? Like huh you handed the drinks to us?
Atmosphere: 1
Food: 2
Service: 1
Limited food choices lots of coffee expensive always have pleasant people working
Atmosphere: 5
Food: 3
Service: 4
Fast and friendly service, whether eating in or at the drive thru.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Breakfast Sandwich, Bacon Sausage & Egg Wrap
Ordered 5 drinks plus food for puck-up. They had NO cup holders and when I asked if I could get a bag, I was told, "ya, you can get one up at the counter" offering NO assistance. NO Hot beverage sleeves nor stoppers were put into beverages. Needless to say, the coffees spilled in my car and when I called to talk with a manager about my awful experience, she brushed it all aside and told me, "sorry, we're out if drink carriers and sleeves for beverages are upon request as are stoppers. You can file a complaint with Headquarters if you are dissatisfied"!!! The store wasn't really busy, but the staff paid no attention to assisting with any solutions to trying to carry 5 very large (3 hot) drinks and 4 food items, oh nearly forgot, I had to ask for a bag for the food items too! All in all, this store really dropped the ball plus i got the "pleasure" of cleaning the spilled coffee out of my car on Mother's Day!!!
Service: 1
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