Arby's

4510 Stadium Dr, Kalamazoo
(269) 372-0802

Recent Reviews

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Ethan DeLosSantos

Food is inconsistent but never bad just sometimes eh. Not like it's anything amazing to begin with.

Atmosphere: 3

Food: 3

Service: 5

Janet Gousetis

I ordered a classic roast beef sandwich. They guy that took my order was very short with me. I Later realized he was the manager.
I park and eat my sandwich and I put Arby's sauce on it and soon realized the bun tasted like mold.
I went in
to tell the guy. He said that I'm the first molded bun today! again he was being very short.i had eaten almost half before realizing it was bad. He held the sandwich trying to find mold. I told him go grab a bun and try it.
He had an attitude.
I said.
What are you saying?
Are you saying I'm lying?
He said no but this is really unusual.
Finally, he asked me what I wanted.
I did not want another sandwich because he didn't even believe me that there was mold it in the first place, so I got a refund. I went to go get a sandwich somewhere else.
This is the Arbys on stadium drive. Maybe he was having a bad day , I don't know.

Atmosphere: 1

Food: 1

Service: 1

Toy Green

The food was prepared fresh to order and was nice and hot.

Atmosphere: 4

Food: 5

Service: 4

Lex \u0026 Cinnabon

From ordering to tray in my hands with my food, no more than 8 seconds. That has to be a record. I barely finished filling my drink cup by the time my meal was ready. I'll be back! Thank you.

Atmosphere: 4

Food: 4

Service: 5

William Garlinghouse

Arby's has pretty good milkshakes too but they're beat all the end all is there double beep and cheddar great sandwich and filling and very filling

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Roast Beef

S Deeze

First off, they had a $6 meal promotion on the window that should be being advertised on the microphone when you first pull up to place your order. I mentioned at the pick up window when I arrived because I didn’t see it until I got up there and since it wasn’t advertised I wouldn’t have known. I frequent Arby’s very often in the daytime and rarely at night and now I see why. I placed an order for over $15. I paid for extra syrup in my strawberry lemonade… when I received my drink I didn’t think it had enough so I asked for more and AMBER said that she couldn’t do it because of inventory purposes. Mind you I told her I would pay for more than what I’ve already paid extra for, she said she couldn’t do that. How would that affect inventory if I’m paying for it? That’s like me paying for an extra ranch, it’s subtracted from inventory but it’s PAID FOR. She completely just kept arguing with me back and forth about how she couldn’t but didn’t have a valid reason. I asked for my refund in the end, so I hope she’s satisfied that she still in the end not only wasted food but still affected inventory negatively because she made food waste AND LOST MONEY & also a customer because I’ll never go to this Arby’s again! Get job replacing the old crew with the new careless people that don’t even have valid reasons behind something they’re trying to stand on lol what a joke!!!

Atmosphere: 1

Food: 1

Service: 1

Kevin Dorcy

The Angus Philly is alright. It definitely is not as good as a actual Philly cheesesteak, but it does good for fast food.

Cheesy, pretty meaty, but the bread just wasn't up to par. I guess I've been spoiled from visiting Philadelphia a few years ago and trying some of the best Philly cheesesteaks on the planet.

I would give it a try if I were you. You might just like it.

Atmosphere: 4

Food: 4

Service: 5

ce moore

I asked if I received sauces for my roast beef and jalapeno bites. Got one bronco berry and a marinro sauce. Thanks for nothing! Dry sandwich and I ran out of sauce. Next time I don't leave the drive thru window without my order

Food: 3

Service: 1

Richard Barniak

Simply put, it was definitely Arby's. The oil was fresh for the deep fried stuff, everything was good EXCEPT the new cheesesteak sandwich. This in no way reflects on the food Arby's normally makes. This also may be my personal preference, but I did not care for how the ingredients were all mixed into a glop on my sandwich. I prefer layered flavors so I may taste all of my sandwich. Be your own judge on that one. The normal fare was excellent at the new store. 😃😃😃

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Roast Beef, French Dip

Jacob McGavin

I am just curious as to who's idea it was to pump the drive thru stats by making any and every single person pull into a parking spot as soon as they get to the drive thru window.

Atmosphere: 2

Food: 2

Service: 1

Allen Fisher

First, let me say, we love Arby's! But this afternoon's meal missed the mark - by a good bit. The classic roast beef sandwich, you know the one, that you've been making for what, 70 years, was not the thinly sliced meat piled high on a bun, but every chip and misshapen part of meet laying at the bottom of the slicer. The worst Arby's sandwich ever eaten, per the wife. My brisket sandwich missed the mark also. Not sure what part of the cow the meat came from, but not to sure it was the brisket. Then there is the drinks. The carbonation was petty much non-existent. The counter service claimed they had no idea how to fix it. Some guy comes in at night and takes care of any issues. This may be true, but I'm sure they were passing out flat drinks to anyone that came through the restaurant. Pretty disappointing experience overall.

Atmosphere: 1

Food: 2

Service: 2

Symmetryinlife

I dont know how much they are paying Amber the GM but I promise you it's not enough. She was phenomenal and provided above an beyond great customer service. Arby's better take note. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Jaquam Nichols

I enjoy going to this Stadium Dr. location... They're normally really good and serve fresh food... There's always a wait, but that comes with the freshness of the food...

Food: 5

Service: 4

maddison laning

Guy with pony tail was unreal. So disrespectful towards me and my boyfriend. we had ordered and forgot something and asked nicely for him to add it on and proceeds to rolls his eyes and said unprofessional things. Will not be coming back.

Atmosphere: 1

Food: 1

Service: 1

Evan Malek

Very poorly run drive thru bad service and mediocre food compared to most Arby's

Atmosphere: 1

Food: 2

Service: 1

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