Very nice staff. The pretzels taste amazing! Highly recommend. I get it almost everytime i go to Walmart.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pretzel Bites
Jeff VanderMeer
Stopped in at the Walmart location on 9thst in Ostemo MI ruffly 15 minutes before the advertised closing time and was told sorry but I am not making any more dough. So I was unable to order what my wife and I wanted for our dinner, the employee had to tell another 5 adults of which one had three kids the something. If a business is going to advertise a set of hours of business an employee should be ready and able to be there until all the customers have been served. All Restaurant will stay open after hours if needed. I am confused by the IntellAgent's of closing a Place such as this, right at the time most people are hungry. If you're going to turn business away why not close at noon and get it over with.
Atmosphere: 1
Food: 1
Service: 1
Victoria Gardner
Best pretzel I've ever had!
Atmosphere: 5
Food: 5
Service: 5
Joshua Kallen
Best pretzel I’ve ever
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Jumbo Soft Pretzel
David Caplan
This place is AMAZING!!! a must visit!
Sam Montana
Manager or worker, name was Keith. Extremely rude when I went to order a pretzel. Tried to use my rewards points and he seemed unaware on how to redeem those. I had to walk him through the process. When points werent working he processed to yell at me and said “take the pretzel and get out of my store.” Very rude, will not be coming back.
geekness
I can say from experience that they treat their employees terribly and their cleanliness is questionable at best.
Lyn Van Rees
We stop in here about once a month… as it’s a good bit out of our way. Everything has always been great. The pretzels are delicious & the owners are extremely friendly (even when crazy busy). I don’t have a single complaint and suggest the Dutch almond pretzels bites.
geekness 4
I can say from experience that they treat their employees terribly and their cleanliness is questionable at best.
They are hardly ever open, and when they are they dont have enough dough to make salt free pretzel bites. I cant eat a lot of salt for medical reasons so i guess i wont give this place my buisness. Which is kind of a shame since i work at the walmart yall are located in, but whatever.Update: i learned today you close at 6. Have you considered hiring someone to work later or do yall just hate making money?
Fleetwood-Rhiannon
I'm not sure if anyone else knows about this place besides me, but it is so delicious. My favorite part is that I don't have to go inside the mall for a soft pretzel. If you are trying to find it, it is the inside of the 9th St. Walmart, towards the pharmacy entrance.
Teresa Christmas
Met the Franchise owner Melissa who tried to teach me to make a pretzel. Also she was very kind and took time to answer all my Prerzel questions. Not to mention the pretzels are to die for here. I went to this place JUST to buy pretzels. Didn't do any shopping. We need more Ben's Pretzel locations, especially in the Lansing area. Thanks again Melissa.
JJ AAA
They are permanently closed on Tuesday it's 5pm say there open till 6pm. Walmart employee says they are closed every Tuesday all day.
Very nice staff. The pretzels taste amazing! Highly recommend. I get it almost everytime i go to Walmart.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pretzel Bites
Stopped in at the Walmart location on 9thst in Ostemo MI ruffly 15 minutes before the advertised closing time and was told sorry but I am not making any more dough. So I was unable to order what my wife and I wanted for our dinner, the employee had to tell another 5 adults of which one had three kids the something. If a business is going to advertise a set of hours of business an employee should be ready and able to be there until all the customers have been served. All Restaurant will stay open after hours if needed. I am confused by the IntellAgent's of closing a Place such as this, right at the time most people are hungry. If you're going to turn business away why not close at noon and get it over with.
Atmosphere: 1
Food: 1
Service: 1
Best pretzel I've ever had!
Atmosphere: 5
Food: 5
Service: 5
Best pretzel I’ve ever
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Jumbo Soft Pretzel
This place is AMAZING!!! a must visit!
Manager or worker, name was Keith. Extremely rude when I went to order a pretzel. Tried to use my rewards points and he seemed unaware on how to redeem those. I had to walk him through the process. When points werent working he processed to yell at me and said “take the pretzel and get out of my store.” Very rude, will not be coming back.
I can say from experience that they treat their employees terribly and their cleanliness is questionable at best.
We stop in here about once a month… as it’s a good bit out of our way. Everything has always been great. The pretzels are delicious & the owners are extremely friendly (even when crazy busy). I don’t have a single complaint and suggest the Dutch almond pretzels bites.
I can say from experience that they treat their employees terribly and their cleanliness is questionable at best.
Not open
Restaurantji Recommends
Love these pretzels!
They are hardly ever open, and when they are they dont have enough dough to make salt free pretzel bites. I cant eat a lot of salt for medical reasons so i guess i wont give this place my buisness. Which is kind of a shame since i work at the walmart yall are located in, but whatever.Update: i learned today you close at 6. Have you considered hiring someone to work later or do yall just hate making money?
I'm not sure if anyone else knows about this place besides me, but it is so delicious. My favorite part is that I don't have to go inside the mall for a soft pretzel. If you are trying to find it, it is the inside of the 9th St. Walmart, towards the pharmacy entrance.
Met the Franchise owner Melissa who tried to teach me to make a pretzel. Also she was very kind and took time to answer all my Prerzel questions. Not to mention the pretzels are to die for here. I went to this place JUST to buy pretzels. Didn't do any shopping. We need more Ben's Pretzel locations, especially in the Lansing area. Thanks again Melissa.
They are permanently closed on Tuesday it's 5pm say there open till 6pm. Walmart employee says they are closed every Tuesday all day.
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