BIGGBY COFFEE

5015 E Michigan Ave, Kalamazoo
(269) 343-3170

Recent Reviews

Robert Byington

The baristas were phenomenal and made my time there welcoming, quick and easy. Staff were very understanding and gladly helped me navigate the menu.

Atmosphere: 5

Food: 5

Service: 5

Anthony Guimond

I mean its Biggby come on.

Atmosphere: 5

Food: 5

Service: 5

Jessica Flickinger

Slowest service of any biggby I frequent.. 25 mins in the drove through. One car ahead of me. Insane.

Atmosphere: 2

Food: 5

Service: 1

Anji Stracener-Runge

Finally we found a coffee shop in this town!Woohoo.Great coffee! However, you might wanna add a few more drive-through shops in the area. Iowa is littered with rando shops. This was NOT Iowa.

Atmosphere: 5

Food: 5

Service: 5

Amber Shelton

I love Biggby. The service in the morning is awesome, a little bit slow butt in my opinion, the personality outweighs the slowness. They also deal well with me not being quite awake when ordering.

Atmosphere: 5

Food: 5

Service: 5

Gabrielle S

The service is fast and friendly!

Maddie E.

Worst biggby I've been to in a while. Watched barista make several mistakes and somewhat fix them. Finally got my iced coffee after waiting ten mins (I was the only one inside) just for it to be covered in coffee grounds and not be the right flavors. Was having a bad day, this made it worse! The other two girls were just staring at this barista obviously struggling. Felt rushed and unvalued

Phillip Wright

Usually my go to stop on the way to work. Usually a friendly stay, but this morning, 10/26 at 10:45am, had one the worst experiences I've had in coffee shop. Employees very loudly talking horribly about management and other employees with no regard for any of the customers inside. Pretty sad. I Will find another shop on my way to work if continues.

Atmosphere: 1

Food: 5

Service: 1

Jennifer Colvin-Ward

I order my coffee on the Bigby App so that I can cut my wait time down. I still have to wait inside because they never have more than one person making drinks and can never make a bagel in under 25 minutes. Ridiculous.

Cameron Billington

Rude cause they messed up my order Then didn't even tell me that my stuff was ready. When they were made it just left it on the

Service: 1

Devin Hogg

The baristas working this morning blew me away with their skills and service! additionally, while I sat drinking my coffee, they were all saying positive things about their customers and their job. their energy was contagious, and I'm definitely going to have a better day after stopping at this Biggby!!!

Atmosphere: 5

Food: 5

Service: 5

Xara D'Karn

So I was really thankful that biggby actually had bagels that I liked. And I've enjoyed eating them for years. However in the last week. They keep screwing up my bagel. They don't apologize. They give me an attitude. I don't appreciate it. I asked for no cream cheeseThey'll either put double cream cheese or ignore my request altogether and put cream cheese on it. I have to get all the way home and then turn around and drive all the way back. I hate cream cheese. Yet they continually screw up my sandwich. And are very unapologetical for it. The terrible part about this is when they hand me my food they tell me what I ordered. It is exactly what I ordered. But then I get home and there's cream cheese on it.

Atmosphere: 2

Food: 2

Service: 1

Christine S.

This location is terrible....stay away. The mgr is very rude and poor customer service.

Carmela

Coffee is not even hot or the food. Workers could be more friendly.

Atmosphere: 1

Food: 1

Service: 2

Amanda Campbell

Always get my prefer fast and made exactly how I ask workers are super friendlyKid-friendliness: They have kid options so the kids feel included with the magic milk coffee or frozen hot cocoWheelchair accessibility: Enough space for wheelchairs to enter

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Teddy Bear Freeze

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