Hub Tavern + Grill
359 S Kalamazoo Mall, Kalamazoo
(269) 492-0100
Recent Reviews
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The food here was delicious! The servings are huge & the drinks are strong! I recommend the chicken nachos they are phenomenal! Staff is friendly and very helpful!
Atmosphere: 5
Food: 5
Service: 5
Top notch service by Arielle and she was busy! Food was great and hot. Tall manager never stopped moving from the time we walked in until we left. Even checked on us after our appetizers and our entrees. Open kitchen that you can see and the pizza was excellent. We will definitely be back
Atmosphere: 5
Food: 5
Service: 5
Went there on a Wednesday, it wasn’t busy when we got there but a party came in. After they sat the party we never saw our waitress again. It was definitely uncomfortable vibes there. We just paid and left because we could tell customers like us weren’t welcome. iykyk…
Atmosphere: 1
Food: 3
Service: 1
Good place just a bit pricey.
Atmosphere: 5
Food: 5
Service: 5
Food was fantastic and our server was so great! Highly recommend, will be back!
Not impressed with this place..... it was very much the same old same old... service was super slow.
Atmosphere: 3
Food: 3
Service: 2
Stopped by while visiting Kalamazoo college for a campus tour. Food was quick and delicious! Staff was very friendly and accommodating, even was willing to turn off the Lions game to help find the PLL championship game. Will eat here again anytime we come back!
Atmosphere: 5
Food: 5
Service: 5
This place definitely deserves five stars, and it’s mainly because of how they handled things when the night didn’t go perfectly.
They were absolutely slammed when we came in — it was Parents Weekend, plus the Western Michigan game, so the place was packed. The kitchen was backed up, everything came out late, and out of the three pizzas we ordered, one of them arrived room temp instead of hot. Normally that would’ve been pretty frustrating, but the way the staff handled it completely changed the experience.
Our server, Jack, was outstanding. Even under pressure he stayed friendly, attentive, and on top of things. Honestly one of the best servers I’ve had in a long time. The manager also came by to apologize personally, explained that this isn’t their usual standard, and offered to make it right. They comped one pizza completely and even gave us a discount on the rest of the bill. That kind of accountability goes a long way.
The food itself was really good — great flavors, high-quality ingredients — and the vibe in the restaurant is super lively. Considering how busy it was, I can totally see how the delays happened, and I appreciate that the team owned up to it and made sure we left happy.
At the end of the day, mistakes happen, but the way they handled it showed a lot of professionalism and care for their customers. That’s why it’s still a full five stars from me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Truffle Mushroom Pizza
Great food and drink selection. Walkable from downtown hotels. 👍
Atmosphere: 5
Food: 5
Service: 5
The Angry Burger is what it says it is!!! If u cannot handle hot, dont get it. Fresh jalapenos, sauce on burger is perfect!! Heat galore!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was good, servers were nice, but their truffle fries were so overcooked and crunchy3 my friend is allergic to pork and asked for her burger to have no bacon on it, she had to send it back because there was. I'd go back to give it another shot, but cautious now.
Had a great experience for my first time here! Our waitress, Jenna, was awesome with service and keeping our drinks filled. Food was amazing! Will return for pizza for sure!!
Atmosphere: 5
Food: 5
Service: 5
Outstanding!! The lightly breaded perch dinner with sweet potato fries and garlic jalapeño aioli was phenomenal! My wife’s deluxe smash burger with house chopped salad was mouthwatering! Back for sure!
Atmosphere: 5
Food: 5
Service: 5
Cool spot
Atmosphere: 3
Food: 4
Service: 5
Sat at the bar..I have celiacs.. George, the bartender was 5 star.. he made sure I was completely safe. Went to the kitchen to ask questions 2x.. they had a huge craft beer selection.. which of course I did drink but great for people who can.. mikes old fashion was amazing. I will definitely leave a 5 star review on the gluten free app...
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