Chick-fil-A
504 N Drake Rd, Kalamazoo
(269) 337-1880
Recent Reviews
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Chase rocks! Really nice person
Service: 5
I was greeted and welcomed once I walked right through that door! I ordered for dine in and let me tell you the Manager here (kind beautiful black woman) is over the top the most respectful kind funny and energetic person you can ever meet! She’s patient and make sure her customers are happy. She makes this job her top priority and I love that for her. May god bless her always, I hope she gets a raise!
Atmosphere: 5
Food: 5
Service: 5
Always great and good food and the people are great as well. Friendly and kind are like a uniform here.
Atmosphere: 5
Food: 5
Service: 5
As a place that prides themselves on great customer service the customer service here was terrible in the times I have attended I’ll never be back again
Atmosphere: 1
Food: 2
Service: 1
so yummy. i love the fries.
Atmosphere: 5
Food: 5
Service: 5
Good footed terrible politics.
Mobile app drive-through lane empty. Regular drive-through lane backed up all the way, making wait time 3x longer than normal. 👍🏼
Atmosphere: 4
Food: 4
Service: 2
I love chick-fil-A ! My favorite meal is the Coob salad they make, and I also like there chicken strips. They are kind, polite, and quick and straight to business about their food. I stopped by and got my favorite salad today even. Thank you for the great service.
Atmosphere: 5
Food: 5
Service: 5
Always a yummy meal here at Chick-fil-A! They have friendly, efficient workers and helpful as well! And mmmm, their Chick-fil-A sauce!
Atmosphere: 5
Food: 5
Service: 5
I won’t ever come back to this location at night time. This location closes at 10 but being kicked out at a specific time way before 10 is absolutely ridiculous and trying to feed my children and scarf down an almost 40 dollar meal in 15 mins. I’ll just go to Portage location next time.
Atmosphere: 1
Food: 5
Service: 2
Restaurantji Recommends
Friendly service
Atmosphere: 5
Food: 5
Service: 5
They are now pre-making food unfortunately. Went in with my son yesterday and it was the first time I got food before we could even sit down. Nothing was hot. Talked to Sydney the manager and she explained they are trying something new to keep up with mobile orders. We're gonna try something new ourselves. When you prioritize speed over quality you lose customers. Some people are willing to wait for fresh food. She should have offered to make it fresh. She made it clear she's fine with mediocrity. I'm not.
Food full of additives. Service is always great. Parking and the drive thru lines are always horrible.
Atmosphere: 4
Food: 3
Service: 5
It's ok my girlfriend loves it I not so much. But it's ok for a chicken sandwich.
Atmosphere: 3
Food: 3
Service: 4
Staff were very rude. My sandwich was the saddest looking meal I have ever received from any Chick Fil A location. At least the food was mostly warm. I don't plan on returning to this location.
Atmosphere: 3
Food: 3
Service: 1
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