Chipotle Mexican Grill

5363B W Main St, Kalamazoo
(269) 382-7011

Recent Reviews

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Barbara Brandt

I really like their bowl meals. It's two meals for me.

Atmosphere: 2

Food: 5

Service: 4

M L

Chipotle is starting to be disgusting like McDonald's... frying their chips in dirty grease. Do better.

Margaret Mondragon

I love chipotle but this was the nastiest one I have been in the counter where you pay had lettuce & broken chips on it and the cashier he never wiped it off , all the tables had crumbs on them , the garbage cans by the door were overflowing with garbage and some part of the food was really really salty almost couldn’t eat it so I do not recommend this one .. someone needs to come in and clean the place up !

pardhan boys

Everything else was fine, very good, but the stick was a little raw. If you cook it a little more, it could turn into butter. But the stick was very raw and I had a hard time eating it. Everything else was fine.

Atmosphere: 5

Food: 2

Service: 5

Mimi Klotz

The food tasted good and the workers were pleasant, but there was food all over the counter, none of the tables were wiped clean, and the trash cans were seriously stuffed to overflowing. Also no toilet paper in the bathroom. Don’t know if they were short staffed but they need some help!

Atmosphere: 2

Food: 4

Service: 4

Ryan Heslip

They gave me literally four tiny pieces of steak which should deserve jail time

Heather Shelton

Caution if ordering…Not nearly enough protein to feed my 15 people for lunch. Manager refused to send more protein and I spent $360. Customer service was no help. Unfortunately, will never use again.

Service: 1

Kevin Philion

Portage location needs new management. I get Chipotle once or twice a week. 3 out of the last 4 times they have been out of rice. OUT OF RICE!…at a fast food Mexican/burrito restaurant? The last time was 5:05 on a Sunday. A joke. I hope the owner sees this.

Justin Goodacre

This used to be the good Chipotle in town. Got two burrito bowls (both the exact same) and one of them was missing half the items (mobile order). Most of the Carne Asada steak pieces were fatty and rough and the guac was very bland, like something was missing. Should've just left the hot honey chicken. After this experience and the price ($37 for two people) its probably gonna be awhile before I feel like coming back unfortunately.

Atmosphere: 3

Food: 3

Service: 3

Chloe Helms

always out of something somehow. it’s different every time i visit. people are blasting music and it’s just unpleasant to come in, but food is good when they have it.

Kevin Dukes

Don't bother coming here, half of there equipment doesn't work, its been this way for over a month now, place is going down hill fast.

Atmosphere: 1

Service: 1

Raife Jackson

Literally always out of lettuce and cheese. Never actually gives double the meat, but definitely charges for it. Missed my pico and verde sauce. The only reason I go here is because it’s around the corner from my house, but it looks like I’ll be traveling across town.

Atmosphere: 1

Food: 2

Service: 2

Quinn Renay (Flavorfool)

Had some of the best Chipotle food and customer service!!! My sister and I have high standards and this location definitely left us happy 😊

Atmosphere: 5

Food: 5

Service: 5

Catherine Huynh

I come here often because I love the burrito. My only gripe is that they are always out of something. One time they were out of steak. Another they were out of lettuce. Out of chicken. Out of quesadillas. I don’t eat the two latter but definitely makes me wonder if they’re ordering enough stock.

I usually leave when this happens though and just come back another day to see if they have the ingredients in stock. I do love my burrito.

Atmosphere: 5

Food: 4

Service: 5

Matt V

*Updated* This is a grand grill! Fresh ingredients and fresh flavor!

*Update* This grand grill continues to serve tasty, more natural, less processed, fresh food! As always, the employees are amazing. GIVE THEM ALL A RAISE

Service: 5

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