Dairy Queen Store
$ • Fast Food, Ice Cream, Burgers
Hours:
3300 Gull Rd, Kalamazoo
(269) 383-5585
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
Says open until 8pm on the sign. I looked at my watch and it’s 730. Doors were locked. This isn’t the first time so I’ll be going to Culver’s from now on.
Ate a blizzard here tonight and got food poisoning bad 🤢
Went through the drive through expecting it to be quick, especially considering there were only two cars in the lot and nobody in the drive thru. We were asked if we could wait. Sure that's fine. 10 minutes later with no response was not fine. Tried talking to the speaker and had no response. Drove up to the front to see one worker talking with a family in the sitting area. I'm assuming that accounted for the 2 cars there. It was a sunny day and the absurdly bad service was comical...read full review
Ratings
Hours
| Monday | 12 - 8PM |
| Tuesday | 12 - 8PM |
| Wednesday | 12 - 8PM |
| Thursday | 12 - 8PM |
| Friday | 12 - 8PM |
| Saturday | 12 - 8PM |
| Sunday | 12 - 8PM |
Dairy Queen Store offers a mixed experience, combining both excellent and inconsistent service. Customers have praised the patience and kindness of the staff, who have gone above and beyond to accommodate special requests, even after closing hours. The restaurant is known for its delicious treats, particularly the enjoyable banana split. While some reviews mention the facility being a little dirty and that it can be slow due to limited staff, there are also positive remarks about the cleanliness and layout. Matthew, the store manager, has received recognition for his great customer service, helping customers choose ice cream shakes and meals. Overall, Dairy Queen Store provides a potentially special dining experience for its customers, though improvements in staffing and cleanliness could enhance the visit.