Dairy Queen Store
3300 Gull Rd, Kalamazoo
(269) 383-5585
Recent Reviews
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French fries tasted a little fishy . But everything else was pretty good as good to be expected.
Atmosphere: 5
Food: 4
Service: 5
We won’t be back!!! Ordered a small hot fudge with whip cream, cherry and peanuts. Came out no whip cream and so many peanuts packed in they spilled all over the car!!! Unfriendly staff and obviously doesn’t listen when taking food orders.
Atmosphere: 1
Food: 1
Service: 1
Pop was warm had to ask for ice in a cup. My chili cheese dog barely had any cheese or chili on them. Fries were ok. But didnt have no ranch or liquid cheese. Only 2 workers and the young lady had a coat on with a hoodie on. The guy had a sweatshirt on. Walked in had no smile and couldnt understand what they were saying most of the time. I kept saying what did u say. Then he asked were we dining in and the girl gave me a weird look. The menu was very small there was more cold stuff on it then hot food. Last i knew three rivers had alot more hot stuff. I only gave them all 1 star bcuz i couldnt give no stars. Worst DQ i ever went to. I left still hungry.
Atmosphere: 1
Food: 1
Service: 1
Horrible. Worst Dairy Queen ever! Was not greeted when we walked in. No even a smile. No chicken tenders, no cheese, no ranch dressig, no ice, cherry pepsi was WARM & no carbonation what so ever. Olive burgers were very plain with only olives no other dressings. Buns were hard. The cook had on a winter jacket with her hood on. Very unprofessional. The only reason I gave them 1 star was the French fries were excellent. Hot & crispy.
Atmosphere: 3
Food: 1
Service: 1
Rude workers. They always say oh we don’t have that. We’re out of this. Nasty customer service and just overall disappointed the last two visits. Won’t be coming back
Atmosphere: 1
Food: 2
Service: 1
Worst DQ I've ever been to. I have one treat a week and it's always a peanut buster parfait. This place has no clue how to make them! I've come back a couple times too see if they've improved or if there's a different worker making them, but it's still the same. Only 2 layers of fudge and peanuts, and this last time the lady glared at me and kept filling the bottom of the cup with peanuts until it was nearly half full! I'm not the sort to make a fuss and I took it and ate as much of it as I could, but the sludge of melted ice cream on dry peanuts so thick that I couldn't even get to the fudge at the bottom made me give up.
I'm not asking for perfection, just hoping for someone to retrain the staff to make the treats according to the actual franchise recipe instead of doing whatever they please, as slowly as they please, and as rudely as they please.
Atmosphere: 1
Food: 1
Service: 1
The store looked closed , none of the signs were on say open , I decided to give it a shot and went in to find only 2 people working . It did take awhile to get my food because nothing was running . All my food was prepared in a little oven . Will not be going back
Atmosphere: 1
Food: 2
Service: 3
Every time I come here I end up waiting an absurdly long time to order in the drive thru. This is just bizarre to me because it’s never busy when I come like what could I possibly be waiting 15 minutes to order when there is no one in the store and no one in line?! Food is good but not worth the wait. It’s ridiculous. Go to another Dairy Queen
Atmosphere: 1
Food: 4
Service: 1
Amaya has one of the nasties attitudes head phones on durning the job on the phone gave me a broken cup didn’t even announce my ice cream being at the table then when confronted she started getting loud with my man definitely called corporate on her maybe a attitude class would be nice
Atmosphere: 1
Food: 1
Service: 1
Absolutely the worst! Terrible products and terrible customer service. The kids were blasting music and dancing which would be fine or whatever if it didn’t take like five minutes for a vanilla cone with sprinkles :( I also only got like one spoonful of sprinkles and asked and paid for extra. The worst Dairy Queen I’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Only three people working, they served EVERYONE after us even the ones in the drive thru and we waited a hour!!! Got our money back and left DONT GO
Atmosphere: 1
Service: 1
I went through the drive thru. What a mistake. Never again while this owner is there. Took over a half hour and then he stuck his thumb in my Sunday and smiled at co worker. Complained at Dairy Queen and never heard back! Do not go to this one!!!!
Atmosphere: 1
Food: 1
Service: 1
Love chilli dogs but seems like lately putting them to long in the microwave. Just to darn hot. If not microwaved need to turn down temps.
Atmosphere: 4
Food: 3
Service: 4
Online days open until 10. Store window says 9. It's 6 o'clock already closed......
Service: 1
Got nothing to say SMH.....
Atmosphere: 4
Food: 2
Service: 3
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