Coffee and treats are usually great tasting and I love the holiday variations throughout the year. Long time staff are usually friendly, although I've experienced some less than stellar attitudes from the weekend staff in Angola lately. The penny-gate rounding situation now is ridiculous and the prices should be adjusted to make the totals end in 5¢ instead of expecting the customer to accommodate your policy changes haphazardly. Overall, it's my favorite coffee and all locations have a great atmosphere that I've experienced so far. 🙂
Nehemiah Paul
⭐️⭐️⭐️⭐️⭐️
Great coffee, environment, service, product!
Jayla Itt
They constantly mess up orders, and the new app is a scam. I used to save so much money before they got rid of punch cards.
Janel Hosie
Went thru the drive thru, ordered a coffee drink. It was great! It was a caramel mocha
Service: 4
C. Gallagher
Absolutely THE largest blueberry muffin I have ever had! Delicious, too!
Atmosphere: 5
Food: 4
Service: 4
Kayla Austin
My favorite coffee in town! A farther drive than Starbucks, Dunkin, Biggby for us, but very good coffee and food items.
Atmosphere: 5
Food: 5
Service: 5
Valerie Long
I almost drove by when I saw a 6 car line in the drive thru... Fast morning coffee! 4 minutes from order to receipt of a XL Dark Roast with almond splash!
They have great customer service, the food is pretty good and the atmosphere is nice. Drinks with a lot of sugar (like the lattes my partner orders) seem fine but the coffee on its own is… not. It just doesn’t taste good.
Either they’re using a Scandinavian style super light roast that’s intended to come out more like acidic fruit tea; or they’re under extracting / over filtering during the brewing process. Might be a combination of the two. The end result is a coffee that (to me & everyone else I’ve spoken with) tastes very off balance. This has been my experience with both their light and dark roasts.
I’ll stop here if my partner wants a latte, but I’ll skip getting myself a “non fancy coffee” in the future.
Stopped into Five Lakes Coffee after seeing really good reviews online. The place itself is really nice - spacious, lots of tables, definitely the kind of spot that works well for catching up with a friend or getting a little work done.
I ordered their popular vanilla caramel latte, but when it came out, it was surprisingly room temperature even though it was labeled as “hot.”
When I brought it up, the response I got was just “OK, I’ll remake it for you.” Sounded like it was my fault that I was complaining.
First of all, this should not have happened to begin with. I mean the drink was not even warm, it was room temperature. Then I kind of expected a warmer acknowledgment, something like “Sorry about that, let me fix it for you.” Little details like that make a big difference in service, especially at boutique-style coffee shops. The lady did apologize after she delivered the second drink. So I have to give credit for that.
The atmosphere is great, and I hope they tighten up on the service side a bit. it could really elevate the experience.
Atmosphere: 5
Food: 4
Service: 4
G PV
One of my favorite coffee spots in Kalamazoo. I love the blended coffees with multiple flavor options. I’m a little disappointed they stop carrying the Almond flavor syrup because that with the white chocolate is amazing!!
Service: 5
Nichole Maguire
I pulled over to take the time out and rave about this everything breakfast bagel. Real cheese and so much flavor! Ask for the garlic parm. The sauce is amazing!
Coffee and treats are usually great tasting and I love the holiday variations throughout the year. Long time staff are usually friendly, although I've experienced some less than stellar attitudes from the weekend staff in Angola lately. The penny-gate rounding situation now is ridiculous and the prices should be adjusted to make the totals end in 5¢ instead of expecting the customer to accommodate your policy changes haphazardly. Overall, it's my favorite coffee and all locations have a great atmosphere that I've experienced so far. 🙂
⭐️⭐️⭐️⭐️⭐️ Great coffee, environment, service, product!
They constantly mess up orders, and the new app is a scam. I used to save so much money before they got rid of punch cards.
Went thru the drive thru, ordered a coffee drink. It was great!
It was a caramel mocha
Service: 4
Absolutely THE largest blueberry muffin I have ever had! Delicious, too!
Atmosphere: 5
Food: 4
Service: 4
My favorite coffee in town! A farther drive than Starbucks, Dunkin, Biggby for us, but very good coffee and food items.
Atmosphere: 5
Food: 5
Service: 5
I almost drove by when I saw a 6 car line in the drive thru...
Fast morning coffee! 4 minutes from order to receipt of a XL Dark Roast with almond splash!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Scones, Blueberry, Vanilla Caramel Latte
Buy local coffee. Starbucks doesn’t need your biz
Food: 5
Service: 5
Never disappoints, always a good time!
Atmosphere: 5
Food: 5
Service: 5
They have great customer service, the food is pretty good and the atmosphere is nice. Drinks with a lot of sugar (like the lattes my partner orders) seem fine but the coffee on its own is… not. It just doesn’t taste good.
Either they’re using a Scandinavian style super light roast that’s intended to come out more like acidic fruit tea; or they’re under extracting / over filtering during the brewing process. Might be a combination of the two. The end result is a coffee that (to me & everyone else I’ve spoken with) tastes very off balance. This has been my experience with both their light and dark roasts.
I’ll stop here if my partner wants a latte, but I’ll skip getting myself a “non fancy coffee” in the future.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always great coffee and service!
Atmosphere: 5
Food: 5
Service: 5
Stopped into Five Lakes Coffee after seeing really good reviews online. The place itself is really nice - spacious, lots of tables, definitely the kind of spot that works well for catching up with a friend or getting a little work done.
I ordered their popular vanilla caramel latte, but when it came out, it was surprisingly room temperature even though it was labeled as “hot.”
When I brought it up, the response I got was just “OK, I’ll remake it for you.” Sounded like it was my fault that I was complaining.
First of all, this should not have happened to begin with. I mean the drink was not even warm, it was room temperature.
Then I kind of expected a warmer acknowledgment, something like “Sorry about that, let me fix it for you.” Little details like that make a big difference in service, especially at boutique-style coffee shops. The lady did apologize after she delivered the second drink. So I have to give credit for that.
The atmosphere is great, and I hope they tighten up on the service side a bit. it could really elevate the experience.
Atmosphere: 5
Food: 4
Service: 4
One of my favorite coffee spots in Kalamazoo. I love the blended coffees with multiple flavor options. I’m a little disappointed they stop carrying the Almond flavor syrup because that with the white chocolate is amazing!!
Service: 5
I pulled over to take the time out and rave about this everything breakfast bagel. Real cheese and so much flavor! Ask for the garlic parm. The sauce is amazing!
Atmosphere: 4
Food: 5
Service: 5
I love the Staff and 5 lakes Coffee
Atmosphere: 5
Food: 5
Service: 5
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