Went thru the drive thru, ordered a coffee drink. It was great! It was a caramel mocha
Service: 4
C. Gallagher
Absolutely THE largest blueberry muffin I have ever had! Delicious, too!
Atmosphere: 5
Food: 4
Service: 4
Kayla Austin
My favorite coffee in town! A farther drive than Starbucks, Dunkin, Biggby for us, but very good coffee and food items.
Atmosphere: 5
Food: 5
Service: 5
Valerie Long
I almost drove by when I saw a 6 car line in the drive thru... Fast morning coffee! 4 minutes from order to receipt of a XL Dark Roast with almond splash!
They have great customer service, the food is pretty good and the atmosphere is nice. Drinks with a lot of sugar (like the lattes my partner orders) seem fine but the coffee on its own is… not. It just doesn’t taste good.
Either they’re using a Scandinavian style super light roast that’s intended to come out more like acidic fruit tea; or they’re under extracting / over filtering during the brewing process. Might be a combination of the two. The end result is a coffee that (to me & everyone else I’ve spoken with) tastes very off balance. This has been my experience with both their light and dark roasts.
I’ll stop here if my partner wants a latte, but I’ll skip getting myself a “non fancy coffee” in the future.
Atmosphere: 5
Food: 5
Service: 5
Brittney VanDeLaare
Always great coffee and service!
Atmosphere: 5
Food: 5
Service: 5
Asif Rehmani
Stopped into Five Lakes Coffee after seeing really good reviews online. The place itself is really nice - spacious, lots of tables, definitely the kind of spot that works well for catching up with a friend or getting a little work done.
I ordered their popular vanilla caramel latte, but when it came out, it was surprisingly room temperature even though it was labeled as “hot.”
When I brought it up, the response I got was just “OK, I’ll remake it for you.” Sounded like it was my fault that I was complaining.
First of all, this should not have happened to begin with. I mean the drink was not even warm, it was room temperature. Then I kind of expected a warmer acknowledgment, something like “Sorry about that, let me fix it for you.” Little details like that make a big difference in service, especially at boutique-style coffee shops. The lady did apologize after she delivered the second drink. So I have to give credit for that.
The atmosphere is great, and I hope they tighten up on the service side a bit. it could really elevate the experience.
Atmosphere: 5
Food: 4
Service: 4
G PV
One of my favorite coffee spots in Kalamazoo. I love the blended coffees with multiple flavor options. I’m a little disappointed they stop carrying the Almond flavor syrup because that with the white chocolate is amazing!!
I pulled over to take the time out and rave about this everything breakfast bagel. Real cheese and so much flavor! Ask for the garlic parm. The sauce is amazing!
Atmosphere: 4
Food: 5
Service: 5
P C
I love the Staff and 5 lakes Coffee
Atmosphere: 5
Food: 5
Service: 5
Katie Pershon
This was the worst coffee I’d ever had. I ordered a latte with light flavoring (I like just a hint of sweetness). When I got the drink I was thrown. It was the color of sand (ie VERY light tan). I didn’t think too much of it until I took a sip when I got to my car. It tasted like milk and vanilla and if I really focused, maybe a hint of espresso. I went back in and asked if they’d put the shots in it (maybe they thought I meant I’d wanted half the amount of shots, not flavoring). They said they’d made it correctly so I asked if I could buy another shot to put in it. The guy was super nice and offered to put another one in since I wasn’t happy with my drink. I then saw him go in back and grab a Rubbermaid pitcher and POUR A SHOT OUT OF IT. So apparently they don’t make their espresso fresh. He said a lot of people were thrown by their espresso “because it wasn’t bitter like other places”. No, I was thrown because the shot of espresso you just poured was more translucent than my morning coffee. I could literally see through it.
So the people are nice enough but by gods the coffee is terrible.
Atmosphere: 2
Food: 1
Service: 4
Robynne Hanko
Everyone they're is so wonderful!! They know me by name and what I like..
Atmosphere: 5
Food: 5
Service: 5
Jen Armstrong
First time trying your place and man the coffees were perfect!!!!! Definitely will be back soon for a Mocha!!
Went thru the drive thru, ordered a coffee drink. It was great!
It was a caramel mocha
Service: 4
Absolutely THE largest blueberry muffin I have ever had! Delicious, too!
Atmosphere: 5
Food: 4
Service: 4
My favorite coffee in town! A farther drive than Starbucks, Dunkin, Biggby for us, but very good coffee and food items.
Atmosphere: 5
Food: 5
Service: 5
I almost drove by when I saw a 6 car line in the drive thru...
Fast morning coffee! 4 minutes from order to receipt of a XL Dark Roast with almond splash!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Scones, Blueberry, Vanilla Caramel Latte
Buy local coffee. Starbucks doesn’t need your biz
Food: 5
Service: 5
Never disappoints, always a good time!
Atmosphere: 5
Food: 5
Service: 5
They have great customer service, the food is pretty good and the atmosphere is nice. Drinks with a lot of sugar (like the lattes my partner orders) seem fine but the coffee on its own is… not. It just doesn’t taste good.
Either they’re using a Scandinavian style super light roast that’s intended to come out more like acidic fruit tea; or they’re under extracting / over filtering during the brewing process. Might be a combination of the two. The end result is a coffee that (to me & everyone else I’ve spoken with) tastes very off balance. This has been my experience with both their light and dark roasts.
I’ll stop here if my partner wants a latte, but I’ll skip getting myself a “non fancy coffee” in the future.
Atmosphere: 5
Food: 5
Service: 5
Always great coffee and service!
Atmosphere: 5
Food: 5
Service: 5
Stopped into Five Lakes Coffee after seeing really good reviews online. The place itself is really nice - spacious, lots of tables, definitely the kind of spot that works well for catching up with a friend or getting a little work done.
I ordered their popular vanilla caramel latte, but when it came out, it was surprisingly room temperature even though it was labeled as “hot.”
When I brought it up, the response I got was just “OK, I’ll remake it for you.” Sounded like it was my fault that I was complaining.
First of all, this should not have happened to begin with. I mean the drink was not even warm, it was room temperature.
Then I kind of expected a warmer acknowledgment, something like “Sorry about that, let me fix it for you.” Little details like that make a big difference in service, especially at boutique-style coffee shops. The lady did apologize after she delivered the second drink. So I have to give credit for that.
The atmosphere is great, and I hope they tighten up on the service side a bit. it could really elevate the experience.
Atmosphere: 5
Food: 4
Service: 4
One of my favorite coffee spots in Kalamazoo. I love the blended coffees with multiple flavor options. I’m a little disappointed they stop carrying the Almond flavor syrup because that with the white chocolate is amazing!!
Service: 5
Restaurantji Recommends
I pulled over to take the time out and rave about this everything breakfast bagel. Real cheese and so much flavor! Ask for the garlic parm. The sauce is amazing!
Atmosphere: 4
Food: 5
Service: 5
I love the Staff and 5 lakes Coffee
Atmosphere: 5
Food: 5
Service: 5
This was the worst coffee I’d ever had. I ordered a latte with light flavoring (I like just a hint of sweetness). When I got the drink I was thrown. It was the color of sand (ie VERY light tan). I didn’t think too much of it until I took a sip when I got to my car. It tasted like milk and vanilla and if I really focused, maybe a hint of espresso. I went back in and asked if they’d put the shots in it (maybe they thought I meant I’d wanted half the amount of shots, not flavoring). They said they’d made it correctly so I asked if I could buy another shot to put in it. The guy was super nice and offered to put another one in since I wasn’t happy with my drink. I then saw him go in back and grab a Rubbermaid pitcher and POUR A SHOT OUT OF IT. So apparently they don’t make their espresso fresh. He said a lot of people were thrown by their espresso “because it wasn’t bitter like other places”. No, I was thrown because the shot of espresso you just poured was more translucent than my morning coffee. I could literally see through it.
So the people are nice enough but by gods the coffee is terrible.
Atmosphere: 2
Food: 1
Service: 4
Everyone they're is so wonderful!! They know me by name and what I like..
Atmosphere: 5
Food: 5
Service: 5
First time trying your place and man the coffees were perfect!!!!! Definitely will be back soon for a Mocha!!
Atmosphere: 5
Food: 5
Service: 5
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