What ever happened to the customer is always right, did that go out the window with keep up with the flow of traffic. I went to the Jimmy John's at whites road and Westnedge. I had used a perk that they sent to my app profile for a wrap for my wife when I ordered, I took it as I was getting $6 and changed off our order, but the app said they took off $2 and change for a $9 wrap that wa new food, well that manager who didn't have a clue about the coupon proceeded to argue with me at the drive in window, and finally I just drove away. I wont be back either.
Atmosphere: 2
Food: 4
Service: 1
Luke
Didn’t get the sandwich I ordered. It wasn’t delivered properly to the right address/location. Disappointed
Atmosphere: 1
Food: 1
Service: 1
Felicia Hallman
I'm so pleased with the service I received today from this store! Story time: An Uber delivery driver cancelled my order after picking up the food. I have ALL the screenshots showing and confirmation from Uber. The store was so very kind to go out of their way to send a replacement order which arrive very quickly. Thank you guys so much for the kindness and excellent service! I'll definitely be ordering here again, perhaps in person next time :). You really can't find this kind of service anywhere now and days so huge props to your team for everything you do!
Food: 5
Service: 5
Silent ButDeadly
Delivery took exactly an hour and the driver delivered my order to the wrong place. Definitely not freaky fast, more like freaky slow and confused.
Atmosphere: 4
Food: 5
Service: 1
Ch Ave
I particularly appreciate the service from management Cade and David with sorting out misunderstandings and confusion on an order I placed
Atmosphere: 5
Food: 5
Service: 5
Mikayla Wilson
Food is usually consistent, however delivery, is atrocious. 2 weeks ago I waited over an hour and thought I'd give them another chance today. Going on 45 minutes without an update since telling me my order was received. One thing if you reach out to notify of a delay, but repeated poor delivery service with no communication is unacceptable.
Food: 4
Service: 1
Justin Paul
Horrible customer service!
Atmosphere: 1
Food: 1
Service: 1
Craig Webster
Horrible customer service!
Atmosphere: 1
Food: 1
Service: 1
Steven Wygmans
Food was fine, delivery took an hour! Ordered at 11:24 and it got here around 12:22.
Thought i could order a quick lunch and it never arrived. Called the guys goes its on its way. We only had one driver. I hour later still no food and the system says it was delivered. so what 7-10 days to get my money back and no lunch. Worst part i ordered at 2p its now 3;40 and i get off work in like 30min. So what a waste of my time. STILL HUNGRY and this is not the first time. So i will not be ordering from you ALL ANYMORE. I am 6 minutes from the store.
Atmosphere: 1
Food: 1
Service: 1
Carl Haske (CTheNewDay)
Been coming here for lunch here and there, always great service and food.
Atmosphere: 5
Food: 5
Service: 5
Teddy Harbin
Are there Monday I believe 26 th with.wife,we both ended up sick.no clue why but.not happy.
Atmosphere: 1
Food: 1
Service: 1
Matthew Collins
Just got a sub with no tomato and she puts add mayo then went to eat my sub and it has no tomato and no mayo? So make sure they listen to you and check your sub before you
Waited in the drive through for 45 minutes
Atmosphere: 1
Food: 1
Service: 1
What ever happened to the customer is always right, did that go out the window with keep up with the flow of traffic. I went to the Jimmy John's at whites road and Westnedge. I had used a perk that they sent to my app profile for a wrap for my wife when I ordered, I took it as I was getting $6 and changed off our order, but the app said they took off $2 and change for a $9 wrap that wa new food, well that manager who didn't have a clue about the coupon proceeded to argue with me at the drive in window, and finally I just drove away. I wont be back either.
Atmosphere: 2
Food: 4
Service: 1
Didn’t get the sandwich I ordered. It wasn’t delivered properly to the right address/location. Disappointed
Atmosphere: 1
Food: 1
Service: 1
I'm so pleased with the service I received today from this store! Story time: An Uber delivery driver cancelled my order after picking up the food. I have ALL the screenshots showing and confirmation from Uber. The store was so very kind to go out of their way to send a replacement order which arrive very quickly. Thank you guys so much for the kindness and excellent service! I'll definitely be ordering here again, perhaps in person next time :). You really can't find this kind of service anywhere now and days so huge props to your team for everything you do!
Food: 5
Service: 5
Delivery took exactly an hour and the driver delivered my order to the wrong place. Definitely not freaky fast, more like freaky slow and confused.
Atmosphere: 4
Food: 5
Service: 1
I particularly appreciate the service from management Cade and David with sorting out misunderstandings and confusion on an order I placed
Atmosphere: 5
Food: 5
Service: 5
Food is usually consistent, however delivery, is atrocious. 2 weeks ago I waited over an hour and thought I'd give them another chance today. Going on 45 minutes without an update since telling me my order was received. One thing if you reach out to notify of a delay, but repeated poor delivery service with no communication is unacceptable.
Food: 4
Service: 1
Horrible customer service!
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service!
Atmosphere: 1
Food: 1
Service: 1
Food was fine, delivery took an hour! Ordered at 11:24 and it got here around 12:22.
Food: 5
Service: 5
Restaurantji Recommends
Closed at 8pm???
Atmosphere: 5
Food: 5
Service: 1
Thought i could order a quick lunch and it never arrived. Called the guys goes its on its way. We only had one driver. I hour later still no food and the system says it was delivered. so what 7-10 days to get my money back and no lunch. Worst part i ordered at 2p its now 3;40 and i get off work in like 30min. So what a waste of my time. STILL HUNGRY and this is not the first time. So i will not be ordering from you ALL ANYMORE. I am 6 minutes from the store.
Atmosphere: 1
Food: 1
Service: 1
Been coming here for lunch here and there, always great service and food.
Atmosphere: 5
Food: 5
Service: 5
Are there Monday I believe 26 th with.wife,we both ended up sick.no clue why but.not happy.
Atmosphere: 1
Food: 1
Service: 1
Just got a sub with no tomato and she puts add mayo then went to eat my sub and it has no tomato and no mayo? So make sure they listen to you and check your sub before you
Atmosphere: 3
Food: 3
Service: 1
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