Jimmy John's
3116 S Westnedge Ave, Kalamazoo
(269) 343-4400
Recent Reviews
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Fresh!
Atmosphere: 5
There’s nothing “freaky fast” about the delivery from this location. My office is 4 minutes from the restaurant, but it consistently takes about 45 minutes for delivery. It’s not like it used to be.
When I FINALLY got my food, my sandwich was soggy. Bummer. I love JJs, but if it continues like this, this location will lose my business.
Food: 3
Service: 3
Freaky fast, freaky cool staff and freaky convenient lunch option. Highly Recommend!
Atmosphere: 5
Food: 5
Service: 5
Staff great service care. I love JJs
Atmosphere: 5
Food: 5
Service: 5
My last visit might have been my best visit to Jimmy Johns. I've always had good service but my last visit was especially great. It might have been the friendliest service I've received anywhere this year. Additionally, my sub was packed with ingredients. I could've easily eaten half of the sandwich and been full for hours, but I couldn't stop eating it.
Atmosphere: 5
Food: 5
Service: 5
I ordered the #1, little John style with no tomato. Fantastic sandwich, fast service, and the workers are excellent. The raspberry iced tea is some of the best I’ve had from a restaurant.
Atmosphere: 5
Food: 5
Service: 5
Zach took care of me and made sure the order was right !!! 🤟🏽🔥🔥
Mmm their lettuce wrap, chicken ceasear wrap and their lemonade. So good. Dont get in my way of me and Jimmy John!
Food: 5
Service: 5
I ordered a sandwich at this Jimmy John’s location today and it was missing something I asked for. Went back in and let them know and they were very nice and corrected it for me immediately! I can’t say how much I appreciate that level of customer service. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Nothing wrong with the sandwiches, but service was SLOW. It took over 30 minutes to receive my sandwich. There were 3 others ahead of me, but the majority of staff seemed to be filling a large order (box with 12+ sandwiches). With delivery and online orders it took much longer than expected with a relatively empty lobby. Freaky fast? Not so much.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Not giving this JJ my business anymore. All the others in the area I’ve been to participate in the free meal deal after 2pm but for some reason this one doesn’t.
Atmosphere: 1
Food: 1
Service: 1
Delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Didn't get my order right and took 1 hour to get it. Will never order from here again
Atmosphere: 1
Food: 1
Service: 1
Very kind staff, even after weird pepper request! I appreciate the kindness and cleanliness of the store as well.
Shout out to Carly, Anthony and Ezra. Great team.
Atmosphere: 5
Food: 5
Service: 5
I placed an order and several things went wrong with my order they didn't pay attention to. I've never had a problem from this location and I appreciate them trying to make it right, but when I have to make two calls in a row...I don't think I'll be ordering from here again. I get yeah we all make mistakes but several in one order??? Plus I tipped 20%. This is what you get paid to do and customers expect to receive what they paid for.
Food: 2
Service: 2
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