Jimmy John's
3116 S Westnedge Ave, Kalamazoo
(269) 343-4400
Recent Reviews
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Nothing wrong with the sandwiches, but service was SLOW. It took over 30 minutes to receive my sandwich. There were 3 others ahead of me, but the majority of staff seemed to be filling a large order (box with 12+ sandwiches). With delivery and online orders it took much longer than expected with a relatively empty lobby. Freaky fast? Not so much.
Atmosphere: 3
Food: 3
Service: 2
Not giving this JJ my business anymore. All the others in the area I’ve been to participate in the free meal deal after 2pm but for some reason this one doesn’t.
Atmosphere: 1
Food: 1
Service: 1
Delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Didn't get my order right and took 1 hour to get it. Will never order from here again
Atmosphere: 1
Food: 1
Service: 1
Very kind staff, even after weird pepper request! I appreciate the kindness and cleanliness of the store as well.
Shout out to Carly, Anthony and Ezra. Great team.
Atmosphere: 5
Food: 5
Service: 5
I placed an order and several things went wrong with my order they didn't pay attention to. I've never had a problem from this location and I appreciate them trying to make it right, but when I have to make two calls in a row...I don't think I'll be ordering from here again. I get yeah we all make mistakes but several in one order??? Plus I tipped 20%. This is what you get paid to do and customers expect to receive what they paid for.
Food: 2
Service: 2
Did they think i wasn't going to leave a review! This is why i don't order delivery and this is why i wont leave a tip! They forgot items of my order and i drove through all the construction to go get it! The did not even offer a cookie nothing! Noting just here ya go! Yea im good on order from here all together!
Food: 2
Service: 1
This is the BEST Jimmy John’s ever! Not only are the SUPER fast, they go above and beyond to help their customers. THEY CARE ABOUT THEIR CUSTOMER’S EXPECTATIONS, FOOD, AND EXPEDIENCE!
Service: 5
i know it’s only a day past the date, but still not very appetizing. why date the product if you’re going to sell it regardless?
The staff is so efficient and friendly. Their delivery is incredibly fast!
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Love Jimmy Johns, and the service is always fast and awesome.
Atmosphere: 5
Food: 5
Service: 5
DYLAN MULLET THE MANAGER was very rude to me on the phone. had an attitude the Whole time and when I said something called me a B word and hung up on me. I had to call back to ask for his name. IS THIS HOW YOU TREAT PAYING CUSTOMERS?! HORRIBLE!!! I WANT MY MONEY BACK AND I WANT HIM FIRED!!
Atmosphere: 1
Food: 1
Service: 1
Fast and
Atmosphere: 5
Food: 5
Service: 5
Very nice customer service. Subs always great tasting. Some items are overpriced.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Club Sandwich Tuna Salad Sandwich, The J J Gargantuan and Chips
100% facilities. Ty.
Atmosphere: 5
Food: 4
Service: 5
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