Jimmy John's

5208 S 9th St, Kalamazoo
(269) 447-2921

Recent Reviews

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Laura Crosbie

Fast friendly service. My sandwich qas made correctly with the modifications

#10 with pickle and onion added

Atmosphere: 5

Food: 5

Service: 5

Sheila Angeletti

Great food and customer service!

Atmosphere: 5

Food: 5

Service: 5

Allyson White

Had a great experience at this Jimmy John’s for a big catering order. I called the night before requesting subs for a tailgate the next day. Clair helped me with the order and she was amazing!! She individually packaged all of the toppings to make sure everything stayed fresh for the tailgate the next day. Clair is the best and we had the best subs!

Atmosphere: 5

Food: 5

Service: 5

Blake Rogers

I love the J.J.B.L.T, best sub ever.

Atmosphere: 5

Food: 5

Service: 5

Gaurav Borgaonkar

Very quick service at this location. We ordered two sandwiches using the app about 4-5 minutes before reaching the location and found that the order was already done.
Also, both the sandwiches were prepared perfect and no toppings were missing. Good Jimmy John's location!

Atmosphere: 4

Food: 5

Service: 5

Jerome Hentkowski

Just makes me mad, I travel a lot for work and I go through the drive thru but if I don't use the app I don't get some of the offers.

Atmosphere: 4

Food: 3

Service: 4

Kara Brummet

Great food, fast and friendly service. Order was correct.

Atmosphere: 3

Food: 4

Service: 4

Samuel “Sam I Am” Kline

Ordered the tuna, I believe #15, 4 pepe's, and a slim ham. Got home, and the tuna sub had tuna on one half from end to end. Unfortunately, the other half had less than half. Disappointed, especially with prices skyrocketing at fast food places. I wish they would have taken a little more time getting it right, especially with the amount of time it took for them to prepare the subs.

Atmosphere: 5

Food: 3

Service: 3

Jen

The sandwiches aren’t what they used to be- but they were fresh and prepared fast- and exactly to our order. 100% for the service- it was amazing. Great employees, super polite and welcoming-clean store, restrooms spotless, all employees were helpful and working as a team. We were greeted and thanked. We just left- fat and happy- back on the road These employees deserve a raise! You just do NOT find employees like this - so you better pay them to stay.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Sandwich

travel kind

Staff and management are RUDE
They treat you as though they are giving you free food. People pay their money to get what you want to give them versus what they are simply asking for.
DONT ask for anything outside exactly the way THEY want to make your sandwich because they get upset if you tell them you want light bread instead of dark hard bread.

The put on gloves and touch their hat, their headset, pull up their pants, rub their hair… all with the SAME GLOVES they make your food with. But when you ask them if they can change their gloves, they’re offended. Corporate really needs to do some retraining with this store and its management.

Atmosphere: 1

Food: 1

Service: 1

Dean France

Great experience

Tina W

Great sandwiches and they were all really nice!

Atmosphere: 5

Food: 5

Service: 5

Pete Donohue

So glad they make a delicious "unwich" wrap for us dieters. Keto friendly and tastes great!

Dietary restrictions: Keto approved

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Jonathon Warren

Not fast.

Brenda Walker

Great staff. Very professional and quick service.

Atmosphere: 5

Food: 5

Service: 5

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