Jimmy John's

5131 W Main St, Kalamazoo
(269) 341-9600

Recent Reviews

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Lando

The last time I went and ordered a sub from this location I was so excited to go home and eat. Yet when unwrapped my sandwich I realized that they gave me a sub with moldy bread. Ever since then I avoid this location and haven’t been back since.

DeVon Wilson

First off the app is a whole scam just to make the companies job easier knowing your preference. Only to not recognize the multiple times I’ve ordered, and still only to be rewarded randomly with a cookie that could expire whenever. Every time I look at the app says I’m 4 orders to my reward I call customer service hoping to have the issue fixed or resolved, just to be repeated my order history from now and a year ago. When asked if I could have it emailed to me the answer was no, but I can tell you verbally. What reward am I hoping to achieve? The answer was told to me anything on the menu. Yet it’s not I have not received any such option at any time I can remember in which is why I asked for an email. I feel highly insulted and disregarded as part of some so called loyalty program. Food was good and would like to continue eating but not if this sort of business is being conducted. Misleading and all. It’s like they don’t want you to even contact them.

James Cooley

I Bought two 8-in roast beef Subs ,That was very stingy with the food ingredients, I felt like I was cheated. Thank you

Alayna Pletcher

Great customer service! Always very fast.

Nick Warner

The new option for toasted subs is an absolute game changer!! Cheapest sub in town too! 10/10!

Atmosphere: 5

Food: 5

Service: 5

Craig Webster

Horrible customer service!!!

Atmosphere: 1

Food: 1

Service: 1

Justin

Horrible customer service!!!

Atmosphere: 1

Food: 1

Service: 1

Brooke Jones

I go out of my way to get lunch here. ^-^ Great staff and great food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Pepe

Dan Osinski

Jimmy John's is good food. Very rarely do I ever get grizzly or fatty roast beef in my sandwiches. It is a bummer that cheese is an added .99 cents these days. I would recommend giving the firecracker rap a try.

Food: 4

Service: 5

Bryan Shaw

Employee perspective: good coworkers, flexible schedule, good management
Customer: food delivered in less than 2 minutes, fast service.

Cons: low pay, iPad training sucks

Otherwise I would recommend, Jimmy John's is looking for new employees rn we could have some people here :D

Atmosphere: 5

Food: 5

Service: 5

Austin Anderson

Best Jimmy John’s service I’ve had.

Atmosphere: 5

Food: 5

Service: 5

SuperBK Thomas

The Sandwiches are really good...alittle too much bread on the buns for me. Only, problems I ever knew personally was that the had BAD LETTUCE FOR A FEW WEEKS ....that Caused ....FOOD POISONING.We went and got Sandwiches and Sick to the Hospital.Besides that...VERY ? GOOD.I understand that this will happen with restaurants.

Atmosphere: 5

Food: 4

Service: 4

Teresa Horn

Love the bread. Love they have a drive thru.

Atmosphere: 5

Food: 5

Service: 5

Ron Roeder

Friendly staff, kids love the

Atmosphere: 5

Food: 5

Service: 5

Kenny Dangler

Needs less racism

Kid-friendliness: Too much racism don't bring ur kids heres

Atmosphere: 5

Food: 2

Service: 1

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