Jimmy John's
5131 W Main St, Kalamazoo
(269) 341-9600
Recent Reviews
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The last time I went and ordered a sub from this location I was so excited to go home and eat. Yet when unwrapped my sandwich I realized that they gave me a sub with moldy bread. Ever since then I avoid this location and haven’t been back since.
First off the app is a whole scam just to make the companies job easier knowing your preference. Only to not recognize the multiple times I’ve ordered, and still only to be rewarded randomly with a cookie that could expire whenever. Every time I look at the app says I’m 4 orders to my reward I call customer service hoping to have the issue fixed or resolved, just to be repeated my order history from now and a year ago. When asked if I could have it emailed to me the answer was no, but I can tell you verbally. What reward am I hoping to achieve? The answer was told to me anything on the menu. Yet it’s not I have not received any such option at any time I can remember in which is why I asked for an email. I feel highly insulted and disregarded as part of some so called loyalty program. Food was good and would like to continue eating but not if this sort of business is being conducted. Misleading and all. It’s like they don’t want you to even contact them.
I Bought two 8-in roast beef Subs ,That was very stingy with the food ingredients, I felt like I was cheated. Thank you
Great customer service! Always very fast.
The new option for toasted subs is an absolute game changer!! Cheapest sub in town too! 10/10!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service!!!
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service!!!
Atmosphere: 1
Food: 1
Service: 1
I go out of my way to get lunch here. ^-^ Great staff and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Pepe
Jimmy John's is good food. Very rarely do I ever get grizzly or fatty roast beef in my sandwiches. It is a bummer that cheese is an added .99 cents these days. I would recommend giving the firecracker rap a try.
Food: 4
Service: 5
Employee perspective: good coworkers, flexible schedule, good management
Customer: food delivered in less than 2 minutes, fast service.
Cons: low pay, iPad training sucks
Otherwise I would recommend, Jimmy John's is looking for new employees rn we could have some people here :D
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best Jimmy John’s service I’ve had.
Atmosphere: 5
Food: 5
Service: 5
The Sandwiches are really good...alittle too much bread on the buns for me. Only, problems I ever knew personally was that the had BAD LETTUCE FOR A FEW WEEKS ....that Caused ....FOOD POISONING.We went and got Sandwiches and Sick to the Hospital.Besides that...VERY ? GOOD.I understand that this will happen with restaurants.
Atmosphere: 5
Food: 4
Service: 4
Love the bread. Love they have a drive thru.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, kids love the
Atmosphere: 5
Food: 5
Service: 5
Needs less racism
Kid-friendliness: Too much racism don't bring ur kids heres
Atmosphere: 5
Food: 2
Service: 1
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