McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
5530 Gull Rd, Kalamazoo
(269) 342-2048
About McDonald's
Customers' Favorites
McDonald's Reviews
when i was there yesterday night the girls got an attitude when they was told we had a doordash pick up then we got the food then when we got to the window one of the girls the looked like a manager that shouldnt be a manager was playing on her phone then gave us the food then closed the window never said a word not even have a good night we waited to get the drinks then another girl came up to the window and said what are you missing we told her we dont got the drinks she said...read full review
I ordered a big Mac with no bun.No cheese no pickles extra mac sauce and I got everything on my burger including a buyer. the sticker on the outside of the box was correct. then you open it to a surprise of bun, lots of pickles. extra cheese and light mac sauce. they never get our order right.
was just told they were not taking orders because they were short staffed. I waited 7 minutes in drive thru for this. went inside to order... all the kiosk were down and not a person in site. I will not be back
Ratings
Menu
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 11PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 11PM |
McDonald's is a popular fast-food restaurant that offers a variety of menu items. Many families visit for the play place, which provides entertainment for kids, although the area can be too hot or cold due to different heating. While some customers have reported issues with the quality of the hash browns and occasional mistakes with orders, others have praised the friendly customer service. Recently, a new employee named Jesse was recognized for his kind and accommodating service, showing that good service is still valued at McDonald's. However, there are concerns about staffing, as some customers experienced long wait times and a lack of counter help during busy periods. The menu, including items like the double fish sandwich, is generally well-liked, but the consistency of the food and order accuracy can still be hit or miss at times. Overall, this McDonald's remains a popular spot, but improvements in service and staffing are needed to enhance the dining experience.