Honestly, I’m in disbelief on how you pull up to the window and the two ladies are standing there texting on their phones, and one of them is slurping ice cream…which very is really unprofessional, but the cherry on top is that she hands you the food without saying a single word. I understand McDonald may not be a dream job, but it is the job you choose to work and you should take pride in that and do better… I’m well aware everyone is addicted to their phones, and needs a snack… but at least do it in the back and not in the clear view of customers…
Atmosphere: 1
Food: 2
Service: 1
Madeline Flowers
Best Mc Donald’s in the area
Christopher Smith
This place was dead, staff socializing with friends? Slowest possible McDonald’s I’ve been to. Took 20+ minutes to get my order. Door dash guy got a free soda. I had to go behind the counter and help myself because staff was busy socializing with friends. Go somewhere that has employees that move or do anything that resembles work. Just a sad unprofessional attitude.
Atmosphere: 1
Food: 3
Service: 1
Steven Brandl
Will never go to this McDonald's again
Atmosphere: 1
Food: 2
Service: 3
Owen Robinson
Wouldn’t refund my mobile order after they said they couldn’t make my food because it was too close to breakfast. I understand that they probably put away breakfast menu items early, but at least refund my order. /:
Cherine Hemmer
Parking: Employees are wonderful & seem to enjoy their job.
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger, Quarter Pounder Hamburger
Shannon Arrasmith
Order was wrong. We were told to re-enter the drive thru or to come in. Line was long. The worker acted like she didn't understand why we were upset....huh
Service: 1
AJ Jens
Horrible service. Rude Mexican girl who didn't put the Splenda in my drink as I requested abd didn't say sorry or look at my husband or I, nor said thanks... absolutely blank. No personality or hospitality. Acted like she hated white people.
Atmosphere: 1
Food: 1
Service: 1
Jan
Why is the McChicken $2.29 here, $1.89 on Portage Road, and $1 at the Schoolcraft and downtown Kalamazoo locations?
Atmosphere: 1
Food: 1
Service: 1
CHRIS RIGOZZI
Wait time for a Fast Food restaurant is horrible. Staff is not engaging
I'll only order a frappe from here. McDonald's poison hasn't passed my lips in 10 years. Avoid. Have you seen the videos of the 25 year old burger? Still has lettuce and cheese. Even mold avoids this garbage.
Atmosphere: 1
Food: 1
Service: 1
Local Tour Guide
Great service and fresh food. They do seem very short staffed, but Daniel made every effort to make our experience great when he brought the food double checking everything was correct.
Atmosphere: 5
Food: 5
Service: 5
De De
FASTEST service out of ALL the McDonalds in Kalamazoo!!!
Atmosphere: 5
Food: 5
Service: 5
Mark
Customer service at this McDonald's was outstanding. All the workers were cordial and eager to serve. Owner/manager who was there during lunch was great- personable and kind!
Food: 5
Service: 5
K “Zoanthids” L
This is the best McDonalds. Everyone seem so nice and friendly especially the Gentleman at the front calling the order numbers. Awesomeness! Thanks again.
Honestly, I’m in disbelief on how you pull up to the window and the two ladies are standing there texting on their phones, and one of them is slurping ice cream…which very is really unprofessional, but the cherry on top is that she hands you the food without saying a single word. I understand McDonald may not be a dream job, but it is the job you choose to work and you should take pride in that and do better… I’m well aware everyone is addicted to their phones, and needs a snack… but at least do it in the back and not in the clear view of customers…
Atmosphere: 1
Food: 2
Service: 1
Best Mc Donald’s in the area
This place was dead, staff socializing with friends? Slowest possible McDonald’s I’ve been to. Took 20+ minutes to get my order. Door dash guy got a free soda. I had to go behind the counter and help myself because staff was busy socializing with friends. Go somewhere that has employees that move or do anything that resembles work. Just a sad unprofessional attitude.
Atmosphere: 1
Food: 3
Service: 1
Will never go to this McDonald's again
Atmosphere: 1
Food: 2
Service: 3
Wouldn’t refund my mobile order after they said they couldn’t make my food because it was too close to breakfast. I understand that they probably put away breakfast menu items early, but at least refund my order. /:
Parking: Employees are wonderful & seem to enjoy their job.
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger, Quarter Pounder Hamburger
Order was wrong. We were told to re-enter the drive thru or to come in. Line was long. The worker acted like she didn't understand why we were upset....huh
Service: 1
Horrible service. Rude Mexican girl who didn't put the Splenda in my drink as I requested abd didn't say sorry or look at my husband or I, nor said thanks... absolutely blank. No personality or hospitality. Acted like she hated white people.
Atmosphere: 1
Food: 1
Service: 1
Why is the McChicken $2.29 here, $1.89 on Portage Road, and $1 at the Schoolcraft and downtown Kalamazoo locations?
Atmosphere: 1
Food: 1
Service: 1
Wait time for a Fast Food restaurant is horrible. Staff is not engaging
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sausage Mcmuffin, Mcchicken
Restaurantji Recommends
I'll only order a frappe from here. McDonald's poison hasn't passed my lips in 10 years. Avoid. Have you seen the videos of the 25 year old burger? Still has lettuce and cheese. Even mold avoids this garbage.
Atmosphere: 1
Food: 1
Service: 1
Great service and fresh food. They do seem very short staffed, but Daniel made every effort to make our experience great when he brought the food double checking everything was correct.
Atmosphere: 5
Food: 5
Service: 5
FASTEST service out of ALL the McDonalds in Kalamazoo!!!
Atmosphere: 5
Food: 5
Service: 5
Customer service at this McDonald's was outstanding. All the workers were cordial and eager to serve. Owner/manager who was there during lunch was great- personable and kind!
Food: 5
Service: 5
This is the best McDonalds. Everyone seem so nice and friendly especially the Gentleman at the front calling the order numbers. Awesomeness! Thanks again.
Atmosphere: 5
Food: 5
Service: 5
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