McDonald's

5296 S 9th St, Kalamazoo
(269) 353-4487

Recent Reviews

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Kurt Mitchell (rakkiiakujin)

Food order was lost between orders and window to pay. Then it took 10 minutes for them to even talk to me, had to reorder everything, then took another 15 just to get food at the next window.

Deneise Smith

Had issue with an order. Manager was a delight to work with.

Atmosphere: 5

Food: 4

Service: 5

Anonymous

I would recommend driving past this McDonald’s and catching the next. I would give this place negative stars if I could. First the lady could not understand my order and took about 5 minutes just to change a small fry to a plain cheeseburger 🤦🏼‍♀️ then the plain cheeseburger clearly marked plain American cheese only that they stuck to the wrapper with a sticker was not plain. When we told the second old witch lady at the second window that we were missing a large pop she told us we had to go around and reorder and shut the window on us. Rude very rude

Atmosphere: 1

Food: 1

Service: 1

Mark Kent

Food sucks every time service sucks all the time , what happen here used to be good and great service now is all bad all over

Atmosphere: 1

Food: 1

Service: 1

Erika Johnson

The bathroom is always SO DISGUSTING!!!!! CLEAN IT UP. It is dangerous to allow your children in there without checking first. It is an ongoing issue with this particular store.

Atmosphere: 1

Food: 3

Service: 5

Nick Mazur

garbage. trash and feel so dirty when I go

Atmosphere: 1

Food: 1

Service: 1

Luke Sullivan

The food was dry as a popcorn fart

Atmosphere: 3

Food: 1

Service: 3

Nahin M

Food is good but check your bag to make sure you got your full order. Very notorious for missing items.

Atmosphere: 4

Food: 5

Service: 3

Mind Ya-Business

McDonald's gonna be McDonald's

Atmosphere: 3

Food: 3

Service: 2

Andrew Church

Best McDonalds in the area hands down. Rarely slow and rarely bad/wrong food.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger, French Fries

Glenn

always forget to include simple things like straws for the drinks and always missing an item or two from my orders!

Atmosphere: 4

Food: 4

Service: 2

Kiran Kumar Chenna

Ordered an apple pie, 10 pc chicken nuggets and Mc chicken. Specifically asked for 3 different sauces. We were asked to park and waited for 13 minutes to get our food. I never had to wait this long. I should have been informed about the delay while placing the drive through order. If it had been this long wait I never would have ordered.
Finally when we get our food we noticed there were no sauce packets in the bag.
This is poorly maintained Mac.

Atmosphere: 1

Food: 4

Service: 1

Joyce Fenner

Slowest service ever.

Jerome Hentkowski

Been waiting for the Mcrib and was truly disappointed in this location, so bad never again at this one.

Atmosphere: 2

Food: 2

Service: 2

Lisa McGinnis

I came thru drive thru and they had no Mc Ribs. We order chicken sandwich and quarter pounders and fries. Everything was cold and chicken was dark brown. I called and manager said I could get a replacement. Came back next day and would not honor it. I will never be back.

Atmosphere: 1

Food: 1

Service: 1

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