By far the BEST McDonald's in all of Kalamazoo and I'm not the only person who has said this. Food, highest quality of service, and friendliness are consistent daily. I use the McDonald's app for iced coffee and Ashanti, Shy, & Gabby are amazing. They always make great iced coffee with just the right amount of coffee, syrup, & cream!!!
Atmosphere: 5
Food: 5
Service: 5
Liam Biggers
shouldn’t even deserve a star, this place is awful if u come here expect ur food to be terrible and it will most likely take 8 years. The people working here r clueless.
Atmosphere: 1
Food: 1
Service: 1
daniel cook
Last time I went there had to wait 23 minutes parked for 2 happy meals. Left a survey and called so I could be contacted. Nothing. Management doesn’t care. Won’t go back to this location. Plan on a 10 minute plus wait every time you go to this location.
Atmosphere: 1
Food: 1
Service: 1
Katelyn Shearer
This is ridiculous. I stopped here this morning to quickly grab breakfast on the way to the kids school. The one time I didn't use the app and paid in cash. I got the wrong food, the receipt on the bag wasnt mine nor did it match the food inside the bag, the food I got didn't even add up to the amount I paid. I called the resturant 5 times and no one answered. I didn't notice until we got to the school because I was in a hurry but I shouldnt have to verify. They should already make sure they are handing out the right food and correctly labeling bags. Im out money and food because of carelessness.
jkl 9187
I sat in the drive thru for almost 25 minutes. There is only one person taking orders for both lanes so she doesn't even say anything to me until the other car is done ordering and it was a big order. I could've had my order placed and been waiting less time if someone was helping. I get to the window to cash out and the lady is on her damn phone. I get my food and the hashbrowns are flimsy and taste like old grease. The coffee tastes like hot water. Absolutely horrible.
Food: 1
Service: 1
Jaime Catalano
Awful!!! Cold food that’s been sitting around for hours.
Atmosphere: 1
Food: 1
Service: 1
Trent Westcamp
Avoid this McDonalds. The gentleman at the speaker pretty much mumbled the entire time and I couldn’t understand anything he said. The lady at the window gave me the 3rd degree because I had to pay at the first window. Like immediately got an attitude with me. Our order was completely wrong, nothing had bacon on it even know everything we ordered was suppose to include it. Our drink was wrong. It was like they couldn’t wait for us to get outta there. Staff needs training on how to treat people, and apparently on how to make food.
Atmosphere: 1
Food: 1
Service: 1
Jodi Cook
I was working and decided to go through the drive thru here a few weeks ago, and ordered a hamburger and fries. I got back on the highway and opened my burger and it was a double cheeseburger. I can not eat cheese, so I simply had to throw away the sandwich and, since I was so busy, my only lunch was French fries. I sent in a customer comment, as I was irritated I basically threw away money I could have spent elsewhere and actually received a lunch i could eat, and got a reply 2 days later that the comment was being sent on to the franchise owner who would reach out to me. I have never heard from anyone at this location. So disappointed, as this was one of the only decent McDonald's left in the area, and now I will no longer return as it is clear they do not value their customers.
Food: 1
Service: 1
Jim Clark
Floors were nasty as well as the rest room
Atmosphere: 1
Food: 1
Service: 1
Obrommm
Nice clean place that wasn’t too busy. The 5$ meal deal is literally the most Goated thing in the world if they got rid of it I would sell my kidney for real for real. The staff were chill and nice as usual, and the delivery of food was fast hence the name “fast food” 🤪. Anywaayyyyyy, come to this Mickie- Deez if you want good service in a timely manner.
I’ve been stuck here for the last 30 minutes on the drive through. I get at 3 am things don’t go the way they’re supposed to but Jesus why do we have a line going around the block?! Like get it together
Atmosphere: 1
Food: 1
Service: 1
Noah Fountain
Best McDonald's in Kalamazoo.
Atmosphere: 5
Food: 5
Service: 5
Stephanie Richmond
What a pathetic JOKE of a McDonald’s! Just went through the drive thru on 10/25/25 at 6:41pm, they are out of the pumpkin pies, the ice cream machine down for the evening for cleaning already, and when I got to the window to pay he couldn’t give me correct change as he was “out of change” as in like quarters/nickels/dimes etc.
Idk who you have shift leading or running the store today but they need to be demoted or fired bcuz this is PATHETIC. It’s a SATURDAY NIGHT AT 6:42pm there should be NO REASON AT ALL yall out of this much shit other then straight lazy.
Atmosphere: 1
Food: 1
Service: 1
Glynne Barton
It's mcdonalds
Atmosphere: 5
Food: 5
Service: 5
Rachel Amsbury
Ordered 2 double quarter pounders with one just ketchup and I got 2 regular with extra onion. Was also missing a mcchicken. The boxes were so greasy they ripped apart and drenched the napkins in the bottom of the bag
By far the BEST McDonald's in all of Kalamazoo and I'm not the only person who has said this. Food, highest quality of service, and friendliness are consistent daily. I use the McDonald's app for iced coffee and Ashanti, Shy, & Gabby are amazing. They always make great iced coffee with just the right amount of coffee, syrup, & cream!!!
Atmosphere: 5
Food: 5
Service: 5
shouldn’t even deserve a star, this place is awful if u come here expect ur food to be terrible and it will most likely take 8 years. The people working here r clueless.
Atmosphere: 1
Food: 1
Service: 1
Last time I went there had to wait 23 minutes parked for 2 happy meals. Left a survey and called so I could be contacted. Nothing. Management doesn’t care. Won’t go back to this location. Plan on a 10 minute plus wait every time you go to this location.
Atmosphere: 1
Food: 1
Service: 1
This is ridiculous. I stopped here this morning to quickly grab breakfast on the way to the kids school. The one time I didn't use the app and paid in cash. I got the wrong food, the receipt on the bag wasnt mine nor did it match the food inside the bag, the food I got didn't even add up to the amount I paid. I called the resturant 5 times and no one answered. I didn't notice until we got to the school because I was in a hurry but I shouldnt have to verify. They should already make sure they are handing out the right food and correctly labeling bags. Im out money and food because of carelessness.
I sat in the drive thru for almost 25 minutes. There is only one person taking orders for both lanes so she doesn't even say anything to me until the other car is done ordering and it was a big order. I could've had my order placed and been waiting less time if someone was helping. I get to the window to cash out and the lady is on her damn phone. I get my food and the hashbrowns are flimsy and taste like old grease. The coffee tastes like hot water. Absolutely horrible.
Food: 1
Service: 1
Awful!!! Cold food that’s been sitting around for hours.
Atmosphere: 1
Food: 1
Service: 1
Avoid this McDonalds. The gentleman at the speaker pretty much mumbled the entire time and I couldn’t understand anything he said. The lady at the window gave me the 3rd degree because I had to pay at the first window. Like immediately got an attitude with me. Our order was completely wrong, nothing had bacon on it even know everything we ordered was suppose to include it. Our drink was wrong. It was like they couldn’t wait for us to get outta there. Staff needs training on how to treat people, and apparently on how to make food.
Atmosphere: 1
Food: 1
Service: 1
I was working and decided to go through the drive thru here a few weeks ago, and ordered a hamburger and fries. I got back on the highway and opened my burger and it was a double cheeseburger. I can not eat cheese, so I simply had to throw away the sandwich and, since I was so busy, my only lunch was French fries. I sent in a customer comment, as I was irritated I basically threw away money I could have spent elsewhere and actually received a lunch i could eat, and got a reply 2 days later that the comment was being sent on to the franchise owner who would reach out to me. I have never heard from anyone at this location. So disappointed, as this was one of the only decent McDonald's left in the area, and now I will no longer return as it is clear they do not value their customers.
Food: 1
Service: 1
Floors were nasty as well as the rest room
Atmosphere: 1
Food: 1
Service: 1
Nice clean place that wasn’t too busy. The 5$ meal deal is literally the most Goated thing in the world if they got rid of it I would sell my kidney for real for real. The staff were chill and nice as usual, and the delivery of food was fast hence the name “fast food” 🤪. Anywaayyyyyy, come to this Mickie- Deez if you want good service in a timely manner.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I’ve been stuck here for the last 30 minutes on the drive through. I get at 3 am things don’t go the way they’re supposed to but Jesus why do we have a line going around the block?! Like get it together
Atmosphere: 1
Food: 1
Service: 1
Best McDonald's in Kalamazoo.
Atmosphere: 5
Food: 5
Service: 5
What a pathetic JOKE of a McDonald’s! Just went through the drive thru on 10/25/25 at 6:41pm, they are out of the pumpkin pies, the ice cream machine down for the evening for cleaning already, and when I got to the window to pay he couldn’t give me correct change as he was “out of change” as in like quarters/nickels/dimes etc.
Idk who you have shift leading or running the store today but they need to be demoted or fired bcuz this is PATHETIC. It’s a SATURDAY NIGHT AT 6:42pm there should be NO REASON AT ALL yall out of this much shit other then straight lazy.
Atmosphere: 1
Food: 1
Service: 1
It's mcdonalds
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 double quarter pounders with one just ketchup and I got 2 regular with extra onion. Was also missing a mcchicken. The boxes were so greasy they ripped apart and drenched the napkins in the bottom of the bag
Atmosphere: 1
Food: 1
Service: 2
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