Penn Station East Coast Subs
5909 Gull Rd, Kalamazoo
(269) 903-2500
Recent Reviews
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Great subs n fries one of my favorite sub shops
Always go here whenever I'm around. 10/10 everytime
I called about some old fry’s and got hung up on very rude I wish I could give zero stars
Favorite go to cheesesteak sub!!
Service was great but the place smells like sewage and it seems like the store doesnt care
Food and employees were good as any restaurant should be an my order came out fine but the place just had a odd smell that threw off the whole experience. Smell effects how food taste an for that I was happy I brought my food to the car before eating there
Very flavorful sandwiches and fries! I recommend the Philly beef or Italian.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parmesan, Turkey Bacon Ranch Wrap
Wheelchair accessibility: Excellent wheelchair access.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Sub
Went in and ordered a regular cheese steak sandwich. I told the person I wanted it with mayo instead of the spicy mustard. You get the option of having it with spicy mustard, mayo or pizza sauce so I told her I wanted the mayo but no mustard. What I got was a cheese steak sub with just mayo, steak, and cheese. No mushrooms, no peppers, no onions which is NOT what I ordered! Most places would ask or at least assume that you want everything else that comes on the sandwich. No this place just assumes you don't want any of the rest of the stuff that comes on the sandwich. If they used common sense or courtesy they would have asked if everything else on the sandwich is okay but they didn't bother. Customer service wasn't great either. The lady slammed my cup down on the counter. Acted like she didn't really want to be there. No smile or anything just acted put out for having to be there. Too a long time to get out order. Didn't appear to be overly busy. Couldn't get any of their tea because both were out. Won't be returning anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Won't return. Hair restraints, hand washing, and glove usage seem to be optional at best at this location. Thought it was a one-off my first visit so I tried again. Never had this issue at the West Main location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Once again, Penn Station gets a big TEN from us. They go above and beyond for us and we love them!! Thank you, PS!! ❤️
Atmosphere: 5
Food: 5
Service: 5
Great subs!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak, Sub
I haven’t had Penn Station in years I was excited to order. The employees did not engage or speak unless spoken to. The greetings were dry. I ordered a Large cheesesteak with EVERYTHING on it. The best part is that pizza sauce. When I gave my money to the cashier, she didn’t speak. When I notice my food was ready, I grabbed it and left. I get home to eat my cheesesteak and there was NO pizza sauce… my receipt indicated I was supposed to have the sauce on it. I’m very disappointed because these are easy mistakes that could easily be prevented. I’ll stick with the west main location. Get it together!
The sandwich was delicious love the fresh lemonade
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub
Gotta love those home fries.
Atmosphere: 5
Food: 5
Service: 5
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