Penn Station East Coast Subs

First time being at a Penn Station. Delicious and fresh food, great and friendly service (thank you Jason!), and the atmosphere was nice, calm and pleasant for an impromptu date. No complaints!

Atmosphere: 5

Food: 5

Service: 5

The guys were awesome (helpful and engaging) the girl working seemed to get upset when asked to wear gloves. I explained all of the sweat glands that are in hands while they packaged my food up. She reluctantly put the gloves on for my sandwich. I went to the car and doubled back for more fries , when I did, she’d taken her gloves back off to make the next sandwich. Just a heads up!

Clean it up inside and you can have another star

Good service. Good stuff. Pretty much been my experience with all penn stations, but that's also pretty amazing they have fair consistently over their franchise locations that I have visited.

Food: 5

Service: 5

Recommended dishes: Sub

Loooooooove their subs and fries!!

Atmosphere: 5

Food: 5

Service: 5

Great subs n fries one of my favorite sub shops

Atmosphere: 5

Food: 5

Service: 5

Always go here whenever I'm around. 10/10 everytime

I called about some old fry’s and got hung up on very rude I wish I could give zero stars

Favorite go to cheesesteak sub!!

Service was great but the place smells like sewage and it seems like the store doesnt care

Food and employees were good as any restaurant should be an my order came out fine but the place just had a odd smell that threw off the whole experience. Smell effects how food taste an for that I was happy I brought my food to the car before eating there

Very flavorful sandwiches and fries! I recommend the Philly beef or Italian.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Parmesan, Turkey Bacon Ranch Wrap

Wheelchair accessibility: Excellent wheelchair access.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Sub

Went in and ordered a regular cheese steak sandwich. I told the person I wanted it with mayo instead of the spicy mustard. You get the option of having it with spicy mustard, mayo or pizza sauce so I told her I wanted the mayo but no mustard. What I got was a cheese steak sub with just mayo, steak, and cheese. No mushrooms, no peppers, no onions which is NOT what I ordered! Most places would ask or at least assume that you want everything else that comes on the sandwich. No this place just assumes you don't want any of the rest of the stuff that comes on the sandwich. If they used common sense or courtesy they would have asked if everything else on the sandwich is okay but they didn't bother. Customer service wasn't great either. The lady slammed my cup down on the counter. Acted like she didn't really want to be there. No smile or anything just acted put out for having to be there. Too a long time to get out order. Didn't appear to be overly busy. Couldn't get any of their tea because both were out. Won't be returning anytime soon.

Atmosphere: 1

Food: 1

Service: 1

Won't return. Hair restraints, hand washing, and glove usage seem to be optional at best at this location. Thought it was a one-off my first visit so I tried again. Never had this issue at the West Main location.

Atmosphere: 1

Food: 1

Service: 1