Penn Station East Coast Subs

Very flavorful sandwiches and fries! I recommend the Philly beef or Italian.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Parmesan, Turkey Bacon Ranch Wrap

Wheelchair accessibility: Excellent wheelchair access.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Sub

Went in and ordered a regular cheese steak sandwich. I told the person I wanted it with mayo instead of the spicy mustard. You get the option of having it with spicy mustard, mayo or pizza sauce so I told her I wanted the mayo but no mustard. What I got was a cheese steak sub with just mayo, steak, and cheese. No mushrooms, no peppers, no onions which is NOT what I ordered! Most places would ask or at least assume that you want everything else that comes on the sandwich. No this place just assumes you don't want any of the rest of the stuff that comes on the sandwich. If they used common sense or courtesy they would have asked if everything else on the sandwich is okay but they didn't bother. Customer service wasn't great either. The lady slammed my cup down on the counter. Acted like she didn't really want to be there. No smile or anything just acted put out for having to be there. Too a long time to get out order. Didn't appear to be overly busy. Couldn't get any of their tea because both were out. Won't be returning anytime soon.

Atmosphere: 1

Food: 1

Service: 1

Won't return. Hair restraints, hand washing, and glove usage seem to be optional at best at this location. Thought it was a one-off my first visit so I tried again. Never had this issue at the West Main location.

Atmosphere: 1

Food: 1

Service: 1

Once again, Penn Station gets a big TEN from us. They go above and beyond for us and we love them!! Thank you, PS!! ❤️

Atmosphere: 5

Food: 5

Service: 5

Great subs!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheese Steak, Sub

I haven’t had Penn Station in years I was excited to order. The employees did not engage or speak unless spoken to. The greetings were dry. I ordered a Large cheesesteak with EVERYTHING on it. The best part is that pizza sauce. When I gave my money to the cashier, she didn’t speak. When I notice my food was ready, I grabbed it and left. I get home to eat my cheesesteak and there was NO pizza sauce… my receipt indicated I was supposed to have the sauce on it. I’m very disappointed because these are easy mistakes that could easily be prevented. I’ll stick with the west main location. Get it together!

The sandwich was delicious love the fresh lemonade

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sub

Gotta love those home fries.

Atmosphere: 5

Food: 5

Service: 5

The only good thing about this place is the fresh fries. Food has shrunk and is way over priced. Subs are small and wraps are not even a wrap (almost looked like a crunch wrap from taco bell without the cunchiness) . Very disappointed. Will not eat at another Penn Station. Penn Station is heading in the wrong direction. Hard to believe this company use to be a top competitor.

Atmosphere: 4

Food: 2

Service: 5

Great service and great Communication.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sub

There was maybe an ounce of steak on my sub. 90% bread.

Atmosphere: 5

Food: 5

Service: 5

Love Penn Station & their crew! The cookies are delicious!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sub

Two people in front of me and I waited 20 minutes for my $22 sandwich and fries. I will not be back.

Atmosphere: 3

Food: 4

Service: 1

Got two subs and specifically asked for no mayo, pizza sauce, and banana peppers, hot all three on one of the subs. Had to throw the sub out because my partner can't have any mayo. Very disappointed. Got asked TWICE about what we didn't want on the own sub and it was still wrong. Nice employees just need to pay attention to the order.

Atmosphere: 5

Food: 1

Service: 5