Hi I ordered the 2 drinks and 2 sandwiches. It took a long time to get it, and I got 1 drink first and had to wait for my other drink with 2 sandwiches. The service and wait time are not good As well service By the way, I asked the staff why I didn't get everything at the same time, he/she told me they are not working by order???! I ordered by 9.59 a.m. and got all my orders by 10.15 a.m; when I ordered, there was 1 person before me inside. By the time I wait the rest of the order is full inside with people. The staff who took my order was very kind. Thank you
Joe Cam
I frequent this starbucks, and sometimes the service is pretty good. Lately, the major of the time it has been bad. I usually get just pike place with milk (simple n quick). But too many times the coffee isn't even poured, I'm waiting at the end and have to go back and ask. This is even when not busy. I just waited over 10 minutes for a cup of coffee, it was relatively slow. I go to ask them if they forgot, and one girl sees me approach to ask a ?, she turns and walks away. Someone else asked me what i needed, and sure enough, the coffee was sitting on the counter, not top. Seems the training and workflow needs to be improved.
Amber Hanselmann
Dean was so friendly and knowledgeable about the new drinks being offered. This is a great location with nice employees... I enjoyed visiting multiple times while traveling to Kalamazoo... my drinks were perfect every time!
Madison Calderone
Staff was super sweet and drinks were perfect! š
Tessa Victoria
I was the only person in there and they finished my coffee and never even said anything just let it sit there I was like is that mine or a pick up. I hate having to touch other people's coffee to know if it's mine.
Giselly Silva
I want to start off by saying the little phrases the staff writes on the cups?!? CHEFS KISS! Theyāre all so sweet and so pleasant I love everyone there! Such a good crowd of people. This side of town is so lucky to have a Starbucks location full of wonderful baristas. 1000 stars from me.
Lance Livingston
Takes too long (for coffee) and it is WAY TOO EXPENSIVE!
Jennylyn Conrad
Overall amazing experience.
Heather Noelle
I ordered a trenta, was given a venti. Was given peppermint cold foam in my drink which I did not ask for. I tipped and was the only one in line. $10 wasted. Check your drinks before you drive off.
jessica carpenter
Drive through is slow some days. but otherwise good.
DoorDashed twice and they forgot my drink twiceā¦..
Olga
You lost my business today! Every time I have come to this location for the past few months (nearly every day), you were out of multiple syrups, made my drink wrong, didnāt fill my cup appropriately, or today you didnāt have lids for hot grande drinks.
Zero problem solving hereāwhen I asked for my grande drink to be made in a venti cup instead I was told ā sorry, we canāt do that, I can only make you a tallā.
Iām going past another location, Iāll stop there. Youāve lost my business. Iām tired of sitting in line to constantly be told you donāt have your supplies! Whoever is ordering needs someone to come in and teach you how to have foresight. Itās winter in Michigan, but no hot coffee lids?! So you canāt make a drink with no lid? Baffles me!
Jonathan Jenkins
I asked for lit ice and got a cup 75% fully of ice for $9 š
Hi
I ordered the 2 drinks and 2 sandwiches.
It took a long time to get it, and I got 1 drink first and had to wait for my other drink with 2 sandwiches.
The service and wait time are not good
As well service
By the way, I asked the staff why I didn't get everything at the same time, he/she told me they are not working by order???!
I ordered by 9.59 a.m. and got all my orders by 10.15 a.m; when I ordered, there was 1 person before me inside. By the time I wait the rest of the order is full inside with people.
The staff who took my order was very kind.
Thank you
I frequent this starbucks, and sometimes the service is pretty good. Lately, the major of the time it has been bad. I usually get just pike place with milk (simple n quick). But too many times the coffee isn't even poured, I'm waiting at the end and have to go back and ask. This is even when not busy.
I just waited over 10 minutes for a cup of coffee, it was relatively slow. I go to ask them if they forgot, and one girl sees me approach to ask a ?, she turns and walks away. Someone else asked me what i needed, and sure enough, the coffee was sitting on the counter, not top.
Seems the training and workflow needs to be improved.
Dean was so friendly and knowledgeable about the new drinks being offered. This is a great location with nice employees... I enjoyed visiting multiple times while traveling to Kalamazoo... my drinks were perfect every time!
Staff was super sweet and drinks were perfect! š
I was the only person in there and they finished my coffee and never even said anything just let it sit there I was like is that mine or a pick up. I hate having to touch other people's coffee to know if it's mine.
I want to start off by saying the little phrases the staff writes on the cups?!? CHEFS KISS! Theyāre all so sweet and so pleasant I love everyone there! Such a good crowd of people. This side of town is so lucky to have a Starbucks location full of wonderful baristas. 1000 stars from me.
Takes too long (for coffee) and it is WAY TOO EXPENSIVE!
Overall amazing experience.
I ordered a trenta, was given a venti. Was given peppermint cold foam in my drink which I did not ask for. I tipped and was the only one in line. $10 wasted. Check your drinks before you drive off.
Drive through is slow some days. but otherwise good.
Restaurantji Recommends
DoorDashed twice and they forgot my drink twiceā¦..
You lost my business today! Every time I have come to this location for the past few months (nearly every day), you were out of multiple syrups, made my drink wrong, didnāt fill my cup appropriately, or today you didnāt have lids for hot grande drinks.
Zero problem solving hereāwhen I asked for my grande drink to be made in a venti cup instead I was told ā sorry, we canāt do that, I can only make you a tallā.
Iām going past another location, Iāll stop there. Youāve lost my business. Iām tired of sitting in line to constantly be told you donāt have your supplies! Whoever is ordering needs someone to come in and teach you how to have foresight. Itās winter in Michigan, but no hot coffee lids?! So you canāt make a drink with no lid? Baffles me!
I asked for lit ice and got a cup 75% fully of ice for $9 š
Amazing!
Very friendly!
Food: 4
Service: 5
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