Starbucks
$ • Coffee Shops
Hours:
5341 S 9th St, Kalamazoo
(269) 365-7425
About Starbucks
Customers' Favorites
Starbucks Reviews
ABSOLUTE WORST CASHIER. Wow…worst attitude ever. We all have stuff going on in our lives…but she very obviously HATES her job, we don’t have to be best friends but a simple acknowledgment - maybe hi - good morning? We will never go back…this Starbucks sucks!
My usual: Venti black iced tea, sweet.
You served me watery tea, barely any trace of tea. Do you understand the process for brewing tea? Making iced tea? And Starbucks black tea has a darker hue. It shouldn't be light golden amber.
Impulse "let's try it": pistachio latte
I'll never get to know how delicious it could be because YOU DIDN'T STIR THE SYRUP INTO THE COFFEE. You didn't bother to give me a stirrer either.
Imagine how pissed I feel driving down...read full review
Ratings
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Starbucks offers a mix of experiences—some customers find it the best with quick, friendly service and accurate orders, while others have faced rude staff, mixed-up service, and slow order fulfillment. The drinks are well-made, and the service is fast and friendly, with Blonde roast now available all day. Customers appreciate that the menu includes calories on all items, making it easier to choose. The staff, especially Marie, are often praised for their kindness and willingness to help, even when mistakes happen. Many enjoy the convenience of this location, as it is close to home, and some wish for more consistency in drink quality, especially with lite ice orders, which can sometimes result in bland or overly coconut-flavored drinks. The furniture could use an upgrade, but overall, the staff’s friendliness and the variety of drinks keep customers coming back. Management is encouraged to maintain the good staff and improve consistency across all orders.