Steak 'n Shake

5371 W Main St, Kalamazoo
(269) 349-4631

Recent Reviews

Sort by
Zach

Very polite with Better service then l many restaurants. Very good food with world class fries. Didn't get a shake but the kids did which was pretty affordable compared to the regular shake size and they loved them.

Atmosphere: 5

Food: 5

Service: 5

Jacob Goodyear

Good and fast

Karen Fritz

We have to use a kiosk then it asks for a tip. Tip on what? Doing the job ourselves

Atmosphere: 3

Food: 4

Service: 3

KARLEY MCCALL

Went for a school outing! Service, food and management were wonderful. However there is no handicap access 😔 which made maneuvering a wheelchair very difficult.

Food: 5

Pisces 1963

Recently moved to the area and my first time at this restaurant. Arrived about 5:10pm, the burger was amazing and the young man at the window was very nice. I’m coming back!

Atmosphere: 5

Food: 5

Service: 5

Ms. L. Lamb

Special shout out to the two staff members covering the early morning shift on Thanksgiving! They were professional, efficient, and our food was AMAZING!

THANK YOU! ❤️

Atmosphere: 5

Food: 5

Service: 5

Angie Person

Food is good. Only drawback is they got rid of paper menus. They want you to order on the kiosk only. I for one hate kiosk. It's not easy to use at all and takes way to long. It's extremely confusing and difficult. You can't alter your order on it like light condiments etc. At least a employee stayed and helped me through the entire process, but I can't see how this is helpful or cost effective. I won't be back only because of the kiosk..... it should be a choice not the only way.

Atmosphere: 5

Food: 4

Service: 4

Jeffrey BirdPro

Staff were very kind and helpful!

Atmosphere: 5

Food: 5

Service: 5

Braden Falk

Very clean, very friendly staff and great food!

Atmosphere: 5

Food: 5

Service: 5

Amy Watson

George was awesome helping me out with the order system

Atmosphere: 5

Food: 5

Service: 5

Jordan

Great customer service staff was nice. Food was great.

Atmosphere: 5

Food: 5

Service: 5

Adaníes Méndez

Excellent 👌

Atmosphere: 5

Food: 5

Service: 5

Ms. B

This used to be one of my favorite places to grab a burger while in Kalamazoo. After tonight, not sure I'll return. I ordered a #1 (double burger w/cheese meal). The meat was almost non-existent; cooked down to nothing. One patty was so over cooked I couldn't eat most of it. The other was strangely chewy. My fries were maybe 3/4 full with half of them being tiny little pieces. Not impressed!

Food: 2

Service: 3

Ashley Bodfish

The people was nice the food was old Dems to say put for a long time

Atmosphere: 1

Food: 1

Service: 3

Joseph Weintraub

A classic. An adventure.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Steak and Shake, French Fries

Loading...