Steak 'n Shake

5371 W Main St, Kalamazoo
(269) 349-4631

Recent Reviews

SNAFUBAR

Worth the extra drive to avoid the Westnedge store

Atmosphere: 5

Food: 5

Service: 5

Shontel Engelman

All self ordering and qr codes for drinks. Very impersonal.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: French Fries

Shawn Taylor

I still love Steak and Shake, I'm not so much of a fan of it being kiosk style these days. I understand change, however, that was always the charming part of it. Now it feels like a drive-thru with extra steps.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Double Cheeseburger with Fries, French Fries

Ryan Quick

A very poorly-kept establishment, featuring rude employees and ruder management

Atmosphere: 1

Food: 1

Service: 1

Amanda Clark

Food is good and prices are good but the Staff not very friendly or helpful

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Fries

Jade Nitro

We went on a day that the weather was unforgiving and they had a staff member who spoke to us very kindly and was super friendly. On top of all this, our little treat didnt break the bank.

Atmosphere: 5

Food: 5

Service: 5

Yusuf Alsaqri

The food is good overall. The restaurant isn’t perfect but definitely deserves to be eaten at. Some of the cashiers are welcoming and nice but not all. However, you should give it a shot, if you haven’t tried it yet.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Steak and Shake, Fries

Virginia Breed

They can pick up the dirty dishes and wipe tables down.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fries

Tyrone Jackson

It’s a very reasonable price and I may use them as a sponsor for one of my

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger with Fries, Steak and Shake, French Fries, Fries

Shaylynn Harcrow

Delicious food! I’m pregnant and my husband went at 4:3p a.m. and got me a double steak burger and it was EXCELLENT. Perfectly cooked and put together it was like a burger out of a tv commercial. I 100% will be making him go again.

Atmosphere: 5

Food: 5

Service: 5

Shane Dugan

This Steak 'n Shake is still open 24hrs which is almost heard of these days! There is also much to be said about the night crew that works here, never a long wait and I am always pleased with the quality of service. The night manager does an excellent job at running a productive team!

Atmosphere: 5

Food: 5

Service: 5

Amanda Cleckner

Food was great but you have to order everything from a kiosk but other than that it was a nice experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steakhouse Burger Combo

young chickem

My wife and I come often and the staff is always friendly and our food comes out quick and is always correct and tasty. The manager or possibly owner comes and ask how we are doing and if everything is going ok. Giving chick fil a run for their money service

Atmosphere: 5

Food: 5

Service: 5

Tonya Zeran (Default)

The atmosphere here is the best quality of this place and still only 4 stars. Food is really good but extremely gre asy, if that's your thing this place is the spot for you. I love the diner look but you can feel the grease on your face before you get to your table. ?

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Spicy Chicken Sandwich, Frisco Melt, Fries

Mary Jeanette

Don’t like the kiosk machines. They’re taking our jobs. More annoying than a person who’s ticked off for being there. Everything else was awesome. Very friendly staff, I don’t understand why they need a machine to do the work with a stafff like that. Thank you.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Double Cheeseburger and Onion Rings, Double Cheeseburger with Fries, Chili Mac, Frisco Melt, Triple Steak Burger, Fries, Onion Rings

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