Subway

501 N 9th St, Kalamazoo
(269) 372-3227

Recent Reviews

Lando

I went to subway today and ordered a foot long after I got some groceries. The woman working was very rude and just threw toppings on my sandwich and made it so messy. When I got home I saw that there was mold all over the bread and I realized I had just wasted $10 on a sandwich I can’t even eat. I will never be spending my money here again and if anyone is looking out for their health avoid this subway at all costs.

Atmosphere: 1

Food: 1

Service: 1

Kaitlyn Matarazzo

Kris is the sweetest best person I’ve ever met I will always shop here if she’s here

Atmosphere: 5

Food: 5

Service: 5

Ron Potter

Great food always very clean and friendly And smells so good best part of going to walmart

Atmosphere: 5

Food: 5

Service: 5

Sarah Robinson

Great customer service, I always stop by when I come to the area.Kid-friendliness: I always feel like apart of the family at Subway.Wheelchair accessibility: They are very accessible and accommodating.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Italian

Kevin Janssen

I hadn't been to Subway in over a year and it did not disappoint. The store was clean, the service was exceptional and the sub was delicious! I am looking forward to my next trip to the Walmart Subway on 9th St.

Molly F.

Honestly I wouldn't go here if I was dying of hunger after today. I don't know if they're deaf here so if they are my apologies but from what I'm gathering they're just stupid. I had gone here a couple days ago and they messed up my sandwich because I said not toasted and they toasted it. Once again I go there today and they toast it,.. AGAIN. Then the man there told me it was MY FAULT and not to come through again if I'm just going to complain. Piece of crap workers at a piece of crap place.

Eric C.

Sorry for two reviews for the same Subway shop, but thought I'd share very poor as well as a good experienceSubway had a BuyOneGetOneFree deal and this branch participated last week.I use these to try out their new, bigger, more expensive subs so ordered two of these "Monster" subsFootlong #3 The Monster™Italian Herbs & Cheese, Toasted, Pepper Jack, Green Peppers, More Red Onions, Lettuce, More Spinach, More Tomatoes, Cucumbers, Pickles, Black Olives, Less Jalapeños, More Banana Peppers, Baja Chipotle, Roasted Garlic Aioli, Black Pepper, More Parmesan Cheese.I received two ~$12 subs with little more than sauce on two pieces of bread.I attached three pics, you decide if they would be acceptible to you. They were no thicker than the bread, barely the regular amount of toppings, certainly no double/extra toppings as ordered, no bacon.I got there just as he was wrapping them up and asked if that was themHe said yes, and I said - man they look really thin.He said I made them up as ordered.I asked for extra spinach, onions, tomatoes and banana peppers; barely got a normal amount.Probably why the offer was only good via internet and app, hoping you wouldn't be there when they made it.I should have rejected them at the counter when I noticed how thin they were, and had him make two new ones - in front of all their customers - while I/they watched.Both sandwiches were half the thickness/ingredients than when I'm there in person - AND ordering a mere/basic $6.50 Footlong - not a $12 one.I took pics and sent them into the Subway survey for the purchase, and the manager (Kristina Janssen) basically said sorry for your experience, too bad/so sad.Will never go to this branch again, or if I do - it will be in person;however, even when in person it may be a bit dicey;Previous time in person the store was quiet, I had an in-person coupon for the above same BOGOF, I came up to the counter to order, and nearly every container of meat and vegetables were empty/tapped out/hadn't been re-filled. There were two people behind the counter, nobody inline nor ordering (no crowd), nor eating subs in the shop (no crowd) - and for some reason they couldn't restock everything during the 'down/slack' time?I waited until they re-filled everything, then I ordered. The preparer was pleasant, made two great, fat, stuffed subs (which I had expected w/ the above order - and each/every other sub in the past 15-20 years) and I was happily on my way.I completed the survey, gave them much higher marks/kudo's than I did for the above "Monsters", but mentioned them being tapped out of everything - not because they didn't have it . . .The manager (Kristina Janssen) at least contacted me and basically said the same "sorry for your experience, too bad/so sad"I didn't expect compensation/satisfaction for this transaction as all it cost me is maybe 10 extra mins to get a great sub.The above rating is for the worthless recent $12 subs mentioned above - THOSE I DID expect compensation for an inferior product.One might say very "SUB"-par SubsI'm not holding my breath.Be forewarned, it's a coin-toss at this location.BTW: If you look at my account, I don't trash businesses too often.

BlueWolfie

Very kind worker, awesome service, and very sociable.

Modesty Freeman

Extremely nice employees!! Very quick service & great food.

Larry Kempker

My co-worker and I visited Walmart about 11:30am, we were not going to eat then, but the smell of the bread being cooked pulled us in. We waited in line and when it became our turn we were meet with a smiling face it was a lady named Kristina. Even though she had a line she made us feel that we were the only ones in line. The food was excellent, the service is quick & efficient she even made recommendations for us. The atmosphere was very friendly and professional. I would highly recommend a visit to see for yourself.

Daniel Janssen

Great service…..our subs were very good.Looked short staffed.I hear they are looking to hire dependable workers….if anyone is interested ?

the crazy Roots

I havent had any complaints. Food was good. Id keep going there. When i went into there the service wasn't bad to me.

Brandon Whitmore

I eat here everyday. The food is good and I have never gotten sick by subway. There are not flys in subway.

God Of War

I had them cater my daughters graduation party and they were very professional and courteous. The food was very fresh and well made I would recommend them to everyone!

Gladys Sleeman

Got very sick after eating here 2nd time this month something is wrong with the food here

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