Subway
3320 Ravine Rd, Kalamazoo
(269) 382-4576
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I live near this location inside the gas station on Ravine, so it’s always been a convenient option, but the food quality continues to fall short. On multiple visits, I’ve gotten sandwiches with stale bread and had to carefully choose which veggies looked edible. Today was the last straw: the tomatoes were visibly old, and I ended up walking away without ordering.
In addition to the poor food quality, the employees are not friendly or welcoming, which makes the overall experience even less appealing. Maybe my standards are higher because I managed a Subway in college, but fresh ingredients and good customer service should be basic expectations. I won’t be returning to this location.
Atmosphere: 4
Food: 1
Service: 2
Ordered a sandwich with double meat and only made it with extra but still overcharged for double. No ice in the pop machine and wouldn't refill the machine.
I want to preface by saying, I know what I'm getting into with subway. This was by far my worst subway experience ever. Took over a minute to look away from his own food to serve me, seemed annoyed about it, shorted the meat on both my sandwiches. Have never seen someone more stingy with veggies, talking 5 pieces of spinach, 8 after asking for more. Didn't even ask what kind of bread we wanted, which would have been nice since this was the breadiest sandwich I've ever eaten. 30 dollars later he didn't even give me my exact change. Check my history and see that I don't leave reviews, good or bad, almost ever. But I felt suxh a disservice from this establishment, I had to say something.
Atmosphere: 2
Food: 1
Service: 1
Took my money, but I received no food. Won't respond, even to BBB. Ordered on Subway app, never received. Tried to call # listed on app and it went to a voicemail not set up. Sent several emails to Subway Cares...they do not care. Out over $30 with nothing received and very frustrated. They are thieves. Worst experience ever, will never use Subway again.
Atmosphere: 1
Food: 1
Service: 1
Took my money, but I received no food. Won't respond, even to BBB. Ordered on Subway app, never received. Tried to call # listed on app and it went to a voicemail not set up. Sent several emails to Subway Cares...they do not care. Out over $30 with nothing received and very frustrated. They are thieves. Worst experience ever, will never use Subway again.
Atmosphere: 1
Food: 1
Service: 1
Ordered from the subway app waited about an hr then checked the app to see it says delivered but my food wasn’t here called the store and worker told me he had the order but no one came and picked it up but he couldn’t refund me my money because he technically still had the order and I wasn’t able to ask for a refund thru the app myself so had to go out with my son in the storm and drive to the subway to atleast get my food he wouldn’t refund me for food was old and cold by that point never even tired to call just putted down as delivered and expected me to not noticed horrible way to run a business and I won’t go back to this location again I’ll use one of the 6 other subways in town.
Atmosphere: 1
Food: 2
Service: 1
All the veggies looked old, when i say old the spinache had slimy spinache inside the container the pickles looked transparent, the onions were pink. bread didn't looked fully cooked, no pep to their step. No customer service... I will NEVER COME BACK.
Atmosphere: 1
Food: 1
Service: 2
I love their tuna subs!
Atmosphere: 5
Food: 5
Service: 5
Super nice employees and great
Atmosphere: 4
Food: 5
Service: 5
Good fresh sandwich & good help too. Thanks ?? ?
Vegetarian options: Nice plenty of choices.
Kid-friendliness: Yes, attentive.
Wheelchair accessibility: Yes, I am handicap & was helped.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chip Macadamia Nut
Restaurantji Recommends
Worst sandwich I've ever had from subway 4 thin slices of turkey and all vegetables and it was the
Atmosphere: 1
Food: 1
Service: 1
The food was delicious, and the service was excellent. The staff were friendly and attentive, making the overall dining experience enjoyable. Additionally, the atmosphere was welcoming, and the cleanliness of the restaurant was impressive. As for the people, they were polite and respectful, creating a pleasant and friendly environment. Overall, I had a great time at that Subway!
Atmosphere: 5
Food: 5
Service: 5
The place is clean and sandwich are really good, I absolutely love the way they are making them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken
Great Location..The Staff is amazing.. Customer friendly..This place is always Clean & Tidy..?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
The best location, very close to my work and always clean love it!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Loading...