Subway
1717 Shaffer St Suite 105, Kalamazoo
(269) 978-0913
Recent Reviews
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They shut the doors early on this place, I wanted to get my sister a sub while she was in the hospital. If a business is supposed to be open until a certain time they need to be open til then.
Food: 1
The owner Jared is a joke. He doesn't know the the first thing about owning a franchise. Doesn't keep up with Subway's basic standards.
Atmosphere: 1
Food: 1
Service: 1
The bread was raw and doughy in the middle. I showed Theresa who offered no help except to give me the store's number to call the manager the next day. When I talked with the manager the next day (Jared), he said that Theresa told him we had eaten all of our subs except one bite, which is a lie. I brought up one piece just to show her, but our subs were still on the table. He told me he would remake my sub next time I'm in, but I told him I don't visit that location very often (maybe once a year if that) and he refused to refund any money or provide any further help. Poor customer service.
Atmosphere: 3
Food: 2
Service: 3
Its always nice to see a smile as soon as you walk through the door and Theresa E always has one for every person that comes in, she gets to know you and your orders - makes things just the way you like them. Great service and great food every time!
Theresa E always welcome's me whenever she is working with a smile as soon as I walk in the door great for my early mornings and me also a morning person. I’m telling you want great service get to know her she is a sandwich warrior recently back from an injury she right back at it thanks for all you do.
Not open on weekends, would make a killing if it was.
The service people were very pleasant. The food was good.
Really been bummed these last few weeks. I work in the hospital and they locked the doors to get there- my badge doesn’t work on the door and got locked in the hallway for my entire lunch break. If they left the hallways door open I would probably be in everyday ?With that being said this is a great location and I love coming here just wish I was able to!
The owner has become very stingy on the ingredients when making your sub, salad, wrap etc. I love pickles and alway get extra pickles. I have been going to this subway since the opened. When I asked for extra pickles they used to pile them on. Now if I ask for extra he will put 1 extra pickle. One time he actually removed some pickles after he placed them on my sub. The CC machine had also been down for months and it is now cash only.
3% meet the rest sandwich, but staff were nice.
Restaurantji Recommends
Really been bummed these last few weeks. I work in the hospital and they locked the doors to get there- my badge doesn’t work on the door and got locked in the hallway for my entire lunch break. If they left the hallways door open I would probably be in everyday ?
Great customer service! We had a large group come through and they were very accomodating. I love the spicy italian!
Convenient, tasty and fast!
Great customer service! We had a large group come through and they were very accomodating. I love the spicy italian!
Awesome!!
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