Went in with a coupon for two foot longs for $12.99. They had signs posted to let them know if you have a coupon which I did. The person behind the counter then proceeds to tell us all the things the coupon doesn’t apply to. I know for a fact (as I read the conditions on the coupon) that the only thing that it doesn’t cover is the chicken bacon ranch footling XL. I wasn’t getting that. My friend asked for a simple BLT and was told that bacon isn’t covered under the coupon. She then gives up and just gets turkey and then when she hits the veggie station this man came out. That’s when the real problem started. She’s asking for her veggies and asks for olives and he proceeds to put 4 olives on. When she asked for more he told her no. I then stepped in and said I would pay extra. Tell me why spent $20 when my coupon was for $12.99 maybe $13.50 after tax. So you’re telling me it costs $7 for extra olives. I will never return and neither should you.
Atmosphere: 1
Food: 2
Service: 1
Tre SoFwaygo
COCKROACHES MICE EVERYWHERE ALL IN THE FOOD FIND OUT FOR YOURSELF.
Mason Merling
Seen a cockroach on the wall
Atmosphere: 1
Food: 1
Service: 1
P Black
Ordered delivery my wrap was hard and had minimal fillings.
Atmosphere: 1
Food: 1
Service: 1
Paige sherlund
Quite confused, I came in around 7pm and asked for a pepperoni pizza. I was told they had none, I asked “are you out?” and again was told yes, and they had no pizzas. I then accidentally placed an order at the same store after trying to place an order at W. Main location. Drive to west main, realized I messed up, and then called the store to get a refund. They told me that they did have the pizzas and they save them for online orders only therefore by ordering online “I was lucky”. Their app shows that they are out of stock on pretzels and demonstrate the capability to update those ordering online. The women apologized but I feel blatantly lied to
Food: 5
Service: 2
Chris Dougherty
Does not participate in national Subway coupons. Never have I been to a Subway that does that.
Clarification of this should be posted at entrances, not in the store - asking to share what coupon it is so they can seemingly deny based on what they want to honor.
Go to a different Subway.
Atmosphere: 1
Food: 1
Service: 1
Isabella Wonsowicz
This place was awful!!! Came in got a footlong sub, a churro, and 2 drinks for me and my boyfriend. Sub was nasty and had nothing on it asked for extra things and got less than the usual portions. Asked for things on the side and I did not receive them. When we got our cups my boyfriend started getting coke and when he looked in his cup there was a literal BEE! So he dumped it outside and asked for a new cup.. when he asked for a new cup the worker gave him a hard time and kept repeating “let me see it then let me see the bug” when my boyfriend very clearly went out and dumped it, we were even making grossed out faces. I just thought it was so rude they were asking for proof and arguing.. first of all you shouldn’t need proof you should just clean better and second it’s a CUP come on you guys can handle it. These employees were so rude and did not know how to even do their jobs..
Atmosphere: 1
Food: 1
Service: 1
Will Crumell
Ordered double meat for extra $4. Didn't get double meat. Super sloppy. Cheese not even separated. Also wouldnt answer the phone any of the 3 times i called..not happy at all.
Atmosphere: 2
Food: 1
Service: 2
Janet Lewis
I got here at 11:15 to order my son food, they didn't have what he wanted. So I told them I was gonna call him and get his order. Walk back up to the door 2 min later about 11:30 and they lock the door. Not cool and so rude!
This was the absolute worst subway experience of my life! From the moment we walked in the guy behind the counter was short and snippy towards us. It was late, and we just wanted food so we ignored it. The person I was with ordered their sandwich and when asked for extra ham the guy said he did, but only put 1 layer as normal, still charged extra though saying he added it, than when they asked for onion he grabbed 3 small pieces for a footlong sub. When asked for "extra" he added 3 more pieces. When my companion asked for more, politely I might add, the guy straight said "no. You get what I put" I then said "sir, this is subway, our sandwiches should be made the way we want" to which he replied "haha not here. Here you get what I give" than proceeded to add yet another handful of lettuce, which wasn't asked for and said "here's your extra" It went downhill from there. I'm l beyond disappointed with the entire experience.
So, anyone reading, if you're going there so your food can be the way you like, you'll be disappointed. Foods only made the way they think it should be and they'll charge you for extra that they never added.
Atmosphere: 1
Food: 1
Service: 1
S
This was the absolute worst subway experience of my life! From the moment we walked in the guy behind the counter was short and snippy towards us. It was late, and we just wanted food so we ignored it. The person I was with ordered their sandwich and when asked for extra ham the guy said he did, but only put 1 layer as normal, still charged extra though saying he added it, than when they asked for onion he grabbed 3 small pieces for a footlong sub. When asked for "extra" he added 3 more pieces. When my companion asked for more, politely I might add, the guy straight said "no. You get what I put" I then said "sir, this is subway, our sandwiches should be made the way we want" to which he replied "haha not here. Here you get what I give" than proceeded to add yet another handful of lettuce, which wasn't asked for and said "here's your extra" It went downhill from there. I'm l beyond disappointed with the entire experience.
So, anyone reading, if you're going there so your food can be the way you like, you'll be disappointed. Foods only made the way they think it should be and they'll charge you for extra that they never added.
Atmosphere: 1
Food: 1
Service: 1
Abel Simms
It was great food
Atmosphere: 5
Food: 5
Service: 5
K Swerv
I should know better than to stop near campus. Paid $13 for a sandwich that had a six inch portion cup of meat on a foot long bun. I guess my advice is..pay attention to this one.
Atmosphere: 2
Food: 2
Service: 2
Brandon Keyser
I recently went there and when I was checking out was told that the owner who was not there takes all of the tips. This is a direct violation of labor laws and will be reported.
Went in with a coupon for two foot longs for $12.99. They had signs posted to let them know if you have a coupon which I did. The person behind the counter then proceeds to tell us all the things the coupon doesn’t apply to. I know for a fact (as I read the conditions on the coupon) that the only thing that it doesn’t cover is the chicken bacon ranch footling XL. I wasn’t getting that. My friend asked for a simple BLT and was told that bacon isn’t covered under the coupon. She then gives up and just gets turkey and then when she hits the veggie station this man came out. That’s when the real problem started. She’s asking for her veggies and asks for olives and he proceeds to put 4 olives on. When she asked for more he told her no. I then stepped in and said I would pay extra. Tell me why spent $20 when my coupon was for $12.99 maybe $13.50 after tax. So you’re telling me it costs $7 for extra olives. I will never return and neither should you.
Atmosphere: 1
Food: 2
Service: 1
COCKROACHES MICE EVERYWHERE ALL IN THE FOOD FIND OUT FOR YOURSELF.
Seen a cockroach on the wall
Atmosphere: 1
Food: 1
Service: 1
Ordered delivery my wrap was
hard and had minimal fillings.
Atmosphere: 1
Food: 1
Service: 1
Quite confused, I came in around 7pm and asked for a pepperoni pizza. I was told they had none, I asked “are you out?” and again was told yes, and they had no pizzas. I then accidentally placed an order at the same store after trying to place an order at W. Main location. Drive to west main, realized I messed up, and then called the store to get a refund. They told me that they did have the pizzas and they save them for online orders only therefore by ordering online “I was lucky”. Their app shows that they are out of stock on pretzels and demonstrate the capability to update those ordering online. The women apologized but I feel blatantly lied to
Food: 5
Service: 2
Does not participate in national Subway coupons. Never have I been to a Subway that does that.
Clarification of this should be posted at entrances, not in the store - asking to share what coupon it is so they can seemingly deny based on what they want to honor.
Go to a different Subway.
Atmosphere: 1
Food: 1
Service: 1
This place was awful!!! Came in got a footlong sub, a churro, and 2 drinks for me and my boyfriend. Sub was nasty and had nothing on it asked for extra things and got less than the usual portions. Asked for things on the side and I did not receive them. When we got our cups my boyfriend started getting coke and when he looked in his cup there was a literal BEE! So he dumped it outside and asked for a new cup.. when he asked for a new cup the worker gave him a hard time and kept repeating “let me see it then let me see the bug” when my boyfriend very clearly went out and dumped it, we were even making grossed out faces. I just thought it was so rude they were asking for proof and arguing.. first of all you shouldn’t need proof you should just clean better and second it’s a CUP come on you guys can handle it. These employees were so rude and did not know how to even do their jobs..
Atmosphere: 1
Food: 1
Service: 1
Ordered double meat for extra $4. Didn't get double meat. Super sloppy. Cheese not even separated. Also wouldnt answer the phone any of the 3 times i called..not happy at all.
Atmosphere: 2
Food: 1
Service: 2
I got here at 11:15 to order my son food, they didn't have what he wanted. So I told them I was gonna call him and get his order. Walk back up to the door 2 min later about 11:30 and they lock the door. Not cool and so rude!
Atmosphere: 1
Food: 1
Service: 1
Doesn't answer phone.
Service: 1
Restaurantji Recommends
This was the absolute worst subway experience of my life!
From the moment we walked in the guy behind the counter was short and snippy towards us.
It was late, and we just wanted food so we ignored it.
The person I was with ordered their sandwich and when asked for extra ham the guy said he did, but only put 1 layer as normal, still charged extra though saying he added it, than when they asked for onion he grabbed 3 small pieces for a footlong sub. When asked for "extra" he added 3 more pieces. When my companion asked for more, politely I might add, the guy straight said "no. You get what I put"
I then said "sir, this is subway, our sandwiches should be made the way we want" to which he replied "haha not here. Here you get what I give" than proceeded to add yet another handful of lettuce, which wasn't asked for and said "here's your extra"
It went downhill from there.
I'm l beyond disappointed with the entire experience.
So, anyone reading, if you're going there so your food can be the way you like, you'll be disappointed. Foods only made the way they think it should be and they'll charge you for extra that they never added.
Atmosphere: 1
Food: 1
Service: 1
This was the absolute worst subway experience of my life!
From the moment we walked in the guy behind the counter was short and snippy towards us.
It was late, and we just wanted food so we ignored it.
The person I was with ordered their sandwich and when asked for extra ham the guy said he did, but only put 1 layer as normal, still charged extra though saying he added it, than when they asked for onion he grabbed 3 small pieces for a footlong sub. When asked for "extra" he added 3 more pieces. When my companion asked for more, politely I might add, the guy straight said "no. You get what I put"
I then said "sir, this is subway, our sandwiches should be made the way we want" to which he replied "haha not here. Here you get what I give" than proceeded to add yet another handful of lettuce, which wasn't asked for and said "here's your extra"
It went downhill from there.
I'm l beyond disappointed with the entire experience.
So, anyone reading, if you're going there so your food can be the way you like, you'll be disappointed. Foods only made the way they think it should be and they'll charge you for extra that they never added.
Atmosphere: 1
Food: 1
Service: 1
It was great food
Atmosphere: 5
Food: 5
Service: 5
I should know better than to stop near campus. Paid $13 for a sandwich that had a six inch portion cup of meat on a foot long bun. I guess my advice is..pay attention to this one.
Atmosphere: 2
Food: 2
Service: 2
I recently went there and when I was checking out was told that the owner who was not there takes all of the tips. This is a direct violation of labor laws and will be reported.
Atmosphere: 1
Food: 1
Service: 5
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