I have been to Sura a number of times in the last few years of living in Michigan. Each time was a little bit worse than the next. My boyfriend and I took the chance to give them another shot for our valentines dinner, it was not great at all. Super understaffed, and food was overpriced for what we got. I always order the Kalbi Platter when dining here and am used to getting all the side dishes you get with it as well as the platter itself, my boyfriend got the spicy ramen. Not only did our food come out nearly 1 hour into service we didn’t get drinks or waited on for the first 30 minutes of being there. I paid $37 for my Kalbi Platter, that was only just the meat! Nothing else. This was super disappointing as I had asked the wait staff where all the side dishes were and said they would be out shortly, THEY NEVER CAME! We were super disappointed by our evening there and will not be giving them another chance. I understand Holidays can be difficult and busy, but this was just aweful. We paid and left nearly 2 hours later. I should not have to be charged $37 for one meal that was a small amount of meat.
Atmosphere: 1
Food: 1
Service: 1
Suzie LaMere
I’m a little upset this has been a few miles from me for 15 years and I’ve only recently visited. I’ve had Korean food a number of times and this has been overall the best experience! When you order from the Korean menu you receive generous banchan (it may change each visit), the miso soup I had on Valentine’s Day was the best I’ve ever had-deep, rich flavorful broth! The kimchi jjigae (stew) and ttoekbokki(stir fried rice cakes) are our absolute favorite items so far. Please be patient if it’s busy, it is a tiny employee group, it’s worth it!!
Atmosphere: 4
Food: 5
Service: 5
Jeffrey Danna
Slow service, they need more staff!!! Food is delicious!!!
Atmosphere: 2
Food: 5
Service: 1
colleen and dave semler
So, yes, it’s cold outside, but this restaurant doesn’t know how to turn its heat on. The whole place was freezing, so they use lil space heaters to heat the place. They’re positioned all over!! It’s not enuf to warm the whole restaurant!!! Turn on ur heat!! Then I went to the bathroom and it was evident the toilets hadn’t been cleaned anytime recently. The stain around the water line has been there for a good bit. Ewwww!! Next, we get our food and the yellowfin tuna sashimi we ordered was FROZEN!! We let it sit for a bit but cuz it was soooo cold in the restaurant, the tuna never got to room temp. We mentioned the coldness to the waitress, which brought someone from the bk out to chat w/us. We told him the sashimi was frozen and he told us “that means it’s fresh.”! There r ways to bring something frozen to room temp, ie, edible. Super easy! Just put raw meat into plastic bag and place in warm water. Thaws up perfect! This sashimi was inedible, but we were told “it’s fresh”. I’ll never eat at this restaurant again.
Atmosphere: 2
Food: 2
Service: 4
Jan-Phillip Gapayao
HORRIBLE HEALTH INSPECTION HISTORY!!!!!!SPOILED KIMCHI, FROZEN DUMPLINGS, HORRIBLE SERVICE,
WAITED 1.25 HOURS AND DIDNT GET ALL FOOD.
Served us free dumplings because of the long wait and it was COLD IN THE MIDDLE!!!!! PARTIALLY COOKED FOOD I SHOULD CALL THE HEALTH DEPARTMENT
WOULD NOT RECOMMEND
I used to love it here.
I hope you go under Workers don't get paid enough to stick around. Over priced.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Ekema
Very disappointed as I have came here before. I dined at least five times here, but this last time myself and my partner waited 20 min before waters were brought to us and then another 15 before our orders were taken. They had a few tables and a few mobile orders and seemed to be understaffed. We ordered two sushi rolls and a bibimbop. We waited around 30 min for the sushi which came out but then another 30 min go by and we haven't gotten our ordered food, but a server (who I'm assuming is the manager or owner) gave us a few free items because of the wait. That ticked me off because why are we getting food items prepared before our actual meal? Bibimbop is not a hard dish as I have made it before. It's literally known for being a simple dish. Should not take that long no matter how many orders behind it was. We ended up just paying for what we ate and leaving without the bibimbop because we had already waited nearly 2 hours for one simple dish. We will be taking our business elsewhere like Sakura/Ziki for Sushi and Namson for Korean.
Atmosphere: 2
Food: 1
Service: 1
Spencer Jolicoeur
Great food and service! Disregard any negative reviews—the service was amazing and we had the nicest server possible. His English wasn’t the best, but he was very courteous and discussed sake and food recommendations with me. He even changed the channel so we could watch the hockey game. Just give this place a chance; you will like it!
Atmosphere: 5
Food: 5
Service: 5
Kassidy Marsh
Amazing. If you want fresh and authentic Korean food, this is it.
Atmosphere: 5
Food: 5
Service: 5
Daisee Winscott
Absolutely incredible, wonderful service!! The worker was so super sweet and super quick too! And they've got reasonable prices! Definitely coming back to this place!
Atmosphere: 5
Food: 5
Service: 5
The Kalamazoo Vegetarian
Excellent food and service. Hidden Gem at Texas Corners. Delicious sides and entree. The vegetarian options are endless. Highly recommend the sweet potato roll.
Sushi is some of the best in the Kalamazoo area. Service was excellent as well. We went in for lunch on a Saturday and couldn’t believe we were the only ones that came in the entire time. Definitely missing out if you haven’t tried Sura yet’
Atmosphere: 5
Food: 5
Service: 5
Lowell Kimble
Great food, great service, great atmosphere. The sushi, seafood pancake, and bibimbop were excellent!
Atmosphere: 5
Food: 5
Service: 5
Mike Kim
Took my in laws out for dinner, and I’m super critical about bibimbop and Korean fried chicken, being Korean myself. I was very happy with all the food that came out, everything was delicious, and the Korean fried chicken was fresh made, definitely not made from frozen wings. The service was fast, and they were very kind. Highly recommend coming out and eating here.
Atmosphere: 5
Food: 5
Service: 5
Jonique Shipley
I had such a great time here! The food was absolutely delicious — especially the bulgogi and pork belly platters. Everything tasted fresh and flavorful. The staff were super friendly and made us feel welcome right away! I also loved the cozy atmosphere — it’s casual but still feels special. Perfect spot to grab a meal with friends or family. I’ll definitely be coming back to try more dishes!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Zindler
Great food and kind service. I got take out, pictured is the tuna crunch burrito and the rainbow roll. I enjoyed everything, what I had is enough for 2 meals. I plan to return to try some other items. Give this place a try!
I have been to Sura a number of times in the last few years of living in Michigan. Each time was a little bit worse than the next. My boyfriend and I took the chance to give them another shot for our valentines dinner, it was not great at all. Super understaffed, and food was overpriced for what we got. I always order the Kalbi Platter when dining here and am used to getting all the side dishes you get with it as well as the platter itself, my boyfriend got the spicy ramen. Not only did our food come out nearly 1 hour into service we didn’t get drinks or waited on for the first 30 minutes of being there. I paid $37 for my Kalbi Platter, that was only just the meat! Nothing else. This was super disappointing as I had asked the wait staff where all the side dishes were and said they would be out shortly, THEY NEVER CAME! We were super disappointed by our evening there and will not be giving them another chance. I understand Holidays can be difficult and busy, but this was just aweful. We paid and left nearly 2 hours later. I should not have to be charged $37 for one meal that was a small amount of meat.
Atmosphere: 1
Food: 1
Service: 1
I’m a little upset this has been a few miles from me for 15 years and I’ve only recently visited. I’ve had Korean food a number of times and this has been overall the best experience! When you order from the Korean menu you receive generous banchan (it may change each visit), the miso soup I had on Valentine’s Day was the best I’ve ever had-deep, rich flavorful broth! The kimchi jjigae (stew) and ttoekbokki(stir fried rice cakes) are our absolute favorite items so far. Please be patient if it’s busy, it is a tiny employee group, it’s worth it!!
Atmosphere: 4
Food: 5
Service: 5
Slow service, they need more staff!!!
Food is delicious!!!
Atmosphere: 2
Food: 5
Service: 1
So, yes, it’s cold outside, but this restaurant doesn’t know how to turn its heat on. The whole place was freezing, so they use lil space heaters to heat the place. They’re positioned all over!! It’s not enuf to warm the whole restaurant!!! Turn on ur heat!! Then I went to the bathroom and it was evident the toilets hadn’t been cleaned anytime recently. The stain around the water line has been there for a good bit. Ewwww!!
Next, we get our food and the yellowfin tuna sashimi we ordered was FROZEN!! We let it sit for a bit but cuz it was soooo cold in the restaurant, the tuna never got to room temp. We mentioned the coldness to the waitress, which brought someone from the bk out to chat w/us. We told him the sashimi was frozen and he told us “that means it’s fresh.”! There r ways to bring something frozen to room temp, ie, edible. Super easy! Just put raw meat into plastic bag and place in warm water. Thaws up perfect! This sashimi was inedible, but we were told “it’s fresh”. I’ll never eat at this restaurant again.
Atmosphere: 2
Food: 2
Service: 4
HORRIBLE HEALTH INSPECTION HISTORY!!!!!!SPOILED KIMCHI, FROZEN DUMPLINGS, HORRIBLE SERVICE,
WAITED 1.25 HOURS AND DIDNT GET ALL FOOD.
Served us free dumplings because of the long wait and it was COLD IN THE MIDDLE!!!!!
PARTIALLY COOKED FOOD I SHOULD CALL THE HEALTH DEPARTMENT
WOULD NOT RECOMMEND
I used to love it here.
I hope you go under
Workers don't get paid enough to stick around. Over priced.
Atmosphere: 1
Food: 1
Service: 1
Very disappointed as I have came here before. I dined at least five times here, but this last time myself and my partner waited 20 min before waters were brought to us and then another 15 before our orders were taken. They had a few tables and a few mobile orders and seemed to be understaffed.
We ordered two sushi rolls and a bibimbop. We waited around 30 min for the sushi which came out but then another 30 min go by and we haven't gotten our ordered food, but a server (who I'm assuming is the manager or owner) gave us a few free items because of the wait. That ticked me off because why are we getting food items prepared before our actual meal?
Bibimbop is not a hard dish as I have made it before. It's literally known for being a simple dish. Should not take that long no matter how many orders behind it was.
We ended up just paying for what we ate and leaving without the bibimbop because we had already waited nearly 2 hours for one simple dish. We will be taking our business elsewhere like Sakura/Ziki for Sushi and Namson for Korean.
Atmosphere: 2
Food: 1
Service: 1
Great food and service! Disregard any negative reviews—the service was amazing and we had the nicest server possible. His English wasn’t the best, but he was very courteous and discussed sake and food recommendations with me. He even changed the channel so we could watch the hockey game. Just give this place a chance; you will like it!
Atmosphere: 5
Food: 5
Service: 5
Amazing. If you want fresh and authentic Korean food, this is it.
Atmosphere: 5
Food: 5
Service: 5
Absolutely incredible, wonderful service!! The worker was so super sweet and super quick too! And they've got reasonable prices! Definitely coming back to this place!
Atmosphere: 5
Food: 5
Service: 5
Excellent food and service. Hidden Gem at Texas Corners. Delicious sides and entree. The vegetarian options are endless. Highly recommend the sweet potato roll.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Sushi is some of the best in the Kalamazoo area.
Service was excellent as well.
We went in for lunch on a Saturday and couldn’t believe we were the only ones that came in the entire time.
Definitely missing out if you haven’t tried Sura yet’
Atmosphere: 5
Food: 5
Service: 5
Great food, great service, great atmosphere. The sushi, seafood pancake, and bibimbop were excellent!
Atmosphere: 5
Food: 5
Service: 5
Took my in laws out for dinner, and I’m super critical about bibimbop and Korean fried chicken, being Korean myself. I was very happy with all the food that came out, everything was delicious, and the Korean fried chicken was fresh made, definitely not made from frozen wings. The service was fast, and they were very kind. Highly recommend coming out and eating here.
Atmosphere: 5
Food: 5
Service: 5
I had such a great time here! The food was absolutely delicious — especially the bulgogi and pork belly platters. Everything tasted fresh and flavorful. The staff were super friendly and made us feel welcome right away! I also loved the cozy atmosphere — it’s casual but still feels special. Perfect spot to grab a meal with friends or family. I’ll definitely be coming back to try more dishes!
Atmosphere: 5
Food: 5
Service: 5
Great food and kind service. I got take out, pictured is the tuna crunch burrito and the rainbow roll. I enjoyed everything, what I had is enough for 2 meals. I plan to return to try some other items. Give this place a try!
Atmosphere: 5
Food: 5
Service: 5
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