Taco Bell
5013 W Main St, Kalamazoo
(269) 373-1266
Recent Reviews
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Terribly slow. Never actually got my food after waiting 30 minutes. Dirty inside. Workers complained about not having many people there working, but those that were working there did not appear to be in any hurry at all.
Atmosphere: 1
Food: 1
Service: 1
Ordered almost forty dollars worth of food. Hardly any thing inside of my Cantina burrito and it used to be so good. The drive through very busy, so i'm sure they were a little hectic inside, but you should never jeopardize quality over speed.
I asked two things.Were there napkins inside and for my receipt. Absolutely. No napkins, and I got a puny receipt that wasn't mine and only twenty dollars.
Just Disappointed.
I got horrendous food poisoning from a crunch wrap on 2/15. Wouldn't wish that experience on my worst enemy.
Food: 1
During my recent visit to Taco Bell to pick up two DoorDash orders, I encountered a situation that I believe reflects poorly on the establishment's professional image. While waiting, I noticed an employee playing music from his phone at a high volume, which not only created a distracting environment but also gave off an unprofessional vibe that could be perceived as "ghetto." Additionally, there were at least eight customers in line waiting for their orders, indicating a potential issue with service efficiency. I believe that addressing these concerns could enhance the overall customer experience and uphold the professional standards of the brand.
Example: snap your fingers playing by lil Jon
Atmosphere: 1
Service: 1
Why is this building even here? In the recent few months I have yet to eat here because every time I pull up there’s a reason the food is being gated. No cards just cash or we’re out of food or our computers are down or DoorDash only or online orders only or we’re switching shifts or we are short staffed, there’s more excuses made here than tacos I know corporate has to see the sales dropping, sucks that it used to be good and then no one cared anymore🤷♀️
I got yelled at at the drive thru to come inside. When I went inside, I waited in line . The same person scolded me “why’d you wait in line?? You could have come up “ like sorry dude I was waiting in line with everyone else. So unprofessional . Plus they called me Ray. Thankfully I checked the order numbers coming up. This place needs leadership.
Atmosphere: 1
Food: 3
Service: 1
forgot the damn drinks and screwed up my order again this place sucks. they should probably drug test their employees
Atmosphere: 1
Food: 3
Service: 1
Hardly ever open to the public other than DoorDash in the evening. Poor customer service
Dont get the cheesy dipping burritos here they use small tortillas and everywhere else they are a decent size my burritos were 2inches long like they used small taco tortillas
Atmosphere: 2
Food: 1
Service: 2
All good but they didn't give me any taco sause
Atmosphere: 5
Food: 4
Service: 3
Restaurantji Recommends
I love this taco bell service is ok but I feel like most of them are that way. My only issue is every time I go they are out of diet baja blast and I can’t have regular. This has been happening for months and I’m very frustrated and will not be going back until they have diet baja blast again.
Dietary restrictions: They seem to not care to have diet soda options
Atmosphere: 3
Food: 1
Service: 4
One of my favorite fast foods
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nachos, Mexican Pizza, Soft Taco, Taco, Chicken Quesadilla
Good in a pinch
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bean Burrito, Cheesy Gordita Crunch, Chicken Quesadilla
very rude and disrespectful, asked to order they said okay, took 10-15 min asked again to order was told “can you give me a minute” in a very disrespectful tone. Not satisfied with customer service at all, people standing around and it still took 10-15 min to get my order in while all were standing there doing absolutely nothing.
Atmosphere: 1
Food: 1
Service: 1
Great place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Quesadilla, Soft Taco, Wrap, Taco, Cheesy Gordita Crunch, Breakfast Salsa, Ground Beef Burrito, Chicken Quesadilla, Guacamole, Build Your Own Cravings Box
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