Tropical Smoothie Cafe

I just ordered a bowl and asked for extra nutella and there littetally is none on here.....

I had to wait 20 minutes for three smoothies because one of the workers was in her phone instead of making drinks for multiple customers.

Atmosphere: 2

Food: 2

Service: 1

Great service! Give Claire a raise!

Atmosphere: 5

Food: 5

Service: 5

Never even heard of this place until my wife had me go get her some food while she was in bronson recovering from a stroke. Will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

It was fine. I will certainly be back but it wasn't the best experience. This was my first time at a Tropical Smoothie Cafe and while it won't be my last, I may be hesitant to return. When we walked in, we were hit by a very pungent smell kind of like something was extremely burnt. It was very off-putting and definitely not something I wanted to smell first thing in the morning or when I'm about to eat. The smell aside, it was small but relatively pleasant inside. As a first timer here, the menu was extremely confusing and overwhelming with so many options to choose from and many of which seemed to be pretty expensive. I got the peanut butter crunch bowl for around $12 or so and while it was good and filling, it wasn't the best. Even with banana, almonds, peanut butter, cocoa nibs, and honey, it still tasted pretty bland and for $12, though it filled me up, was a surprisingly small serving probably less than 2 cups for the whole thing. The service was excellent and I have nothing but good things to say about that. Overall, my first time wasn't bad but it wasn't anything to write home about.

Atmosphere: 3

Food: 4

Service: 5

I walked in at 8:46pm and wanted to place an order but the lady said they already closed everything down and nothing was available. Just a suggestion; you should change your closing time to 8:45pm or lock the doors because you’re no longer servicing the public at that time.

High quality, yummy smoothies. The food is really good as well.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Caribbean Jerk Chicken Wrap Bowl, Island Green Smoothie

By far the worst location I have been

Atmosphere: 1

Food: 1

Service: 1

Can’t acknowledge you when you walk in. I had to stand there and wait for 10 minutes while the workers just stared at me. Do better. AND without fail the past two times I’ve been in, I’ve ordered ranch with my food, and they give me the wrong sauce. If I have to pay $1.00 more for some sauce, I should get it.

Atmosphere: 1

Food: 4

Service: 1

Would rate them higher if they would pick up the phone. They’ll be completely empty & not pick up the phone, I place pick up orders in the mornings daily or every other day on my way to work. I usually have to call at least 5 times before they pick up IF they decide to pick up & no customers are ever there when I go or call.

Atmosphere: 4

Food: 4

Service: 2

Loved the vibe of the inside as it brings some light to depression friendlier staff would make it 5 ?

Wheelchair accessibility: Not very wheelchair friendly and very small inside

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Smoothie and a Wrap, Chips

Wow! Eureka! Gadzooks! Bear with me, this review is gonna be a truck load! Let me start off with the lovely staff working behind the counter! That young girl Isabelle surely deserves an award because that customer service from her was sensational! very kind! food was good

Wheelchair accessibility: My wheelchair got stuck and that amazing young woman Isabelle helped me!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blimey Limey

The customer service at this place is a joke! I went in several times in the spand of two weeks and each time they were always rude, they respond as if your being there is a bother. Last straw today I went in said hello to a young lady no response, i then stood at the cash register and watched her make several smoothies and placing them in the freezer for pick up, mind you I'm the only customer inside the Cafe at that time, Each time she got ready to make another smoothie she would look at me and turn and begin to make another smoothie. Finally I decide to walk out of the store but not before asking the young ladies name she says ALLISON that's it that's all never says allow me to help you now, an apology or ANYTHING. I saw an earlier review that's specifically stated her name stating she was nice to them, I'm convinced they are a relative because there is no way.... I'm aware good help is hard to find these days but this is ridiculous get rid of the crew and flies the drinks are great.

Atmosphere: 1

Uleah, and Allison were excellent. They were kind and very nice to deal with. I bumped into another customer when I was walking out and drop my smoothy. The ladies remade it without me even asking. I will be a longtime customer because of these ladies.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Island Green Smoothie

Fruit smoothies and energy booster add ins. Real fruit tossed in a blender while you wait. Pretty good smoothies. I find the noise level uncomfortable.

Atmosphere: 3

Food: 4

Service: 5