Wendy's

5455 W Main St, Kalamazoo
(269) 381-1280

Recent Reviews

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Brandon Carpenter

food was good service wasn't bad besides I asked for a couple chilli sauces and they wanted to charger me 50 cent per pack couldn't even get one even though I spent 10 bucks on food but I went to Wendy's across town the other day and didn't charge me I spent probably 14 dollars then but come on I worked for Wendy's we always gave chilli sauce at least one per item if asked definitely will not come back to this store when there are many more I can go to lol

Atmosphere: 3

Food: 4

Service: 3

marylyn

Ill give it a zero star food wasn’t fresh and i went around lunch rush you would think they serve fresh food nuggets was doughy and old i wouldn’t give it to my dog if i had one

Food: 1

josiah gonyer

Gave me lots of napkins.

Rhonda Rynd

Gentleman at the window was friendly. His name was Will. He wanted to charge us $6 each for extra napkins. He was just kidding. I asked for fries with no salt, they were salted. The friendliness made up for it.

Atmosphere: 3

Food: 4

Service: 5

Quyen Mellado

Terrible and disappointing. Ordered a kid’s meal and had no toy. When asked, was told they ran out. Did you not think to tell me when I order it?

Atmosphere: 1

Food: 1

Service: 1

Average Joe

Excellent service at the drive-through today! I’m glad you actually have people with a personality. Yes we notice. This was roughly 5 PM Monday, 29 September.

Atmosphere: 5

Food: 5

Service: 5

Tim Staggs

Best service I’ve had at a fast food restaurant in years. Friendly! Accommodating. So pleasant! Nice to see this in a society where you don’t much!

Atmosphere: 5

Food: 5

Service: 5

Grey's Fortress

I came to just get 2 fries with no salt. Firstly the did salt the fries even after making us wait because they salted the fries. And in the end I only got one fry. Honestly it wasn't even worth going back in and wasting more time on fries.
Thanks for stealing my $1.25 Wendy's

Food: 1

Service: 1

Jada Lanus

Fries taste like cleaning products was sprayed on it. Whatever man was at the window just stared at me then passed my items, no how are you or you’re welcome..

Food: 1

Service: 1

Jade Heemstra

Rude person at the window, I just left. You don't get my money if you can't be decent. I'm a customer.

Service: 1

Barbara Marquis

Got a taco salad that I had to throw out. Cheese was bad and all the lettuce was old and brown. And then I got no taco chips or sour cream. Terrible

Atmosphere: 4

Food: 1

Service: 3

Kimberly Cooper

Service was slow, party of 5 with no special orders ate in the dining room and it took over 10m to get our food. No ice in beverage machine. Floor was so sticky I walked out of my shoe twice. No soap in the ladies room. The food was good, but as far as Wendy's go, this one could use some improvements!

Atmosphere: 2

Food: 4

Service: 2

Nathalia Salamanca

Worst service ever and food was cold

Atmosphere: 1

Food: 1

Service: 1

Kelvin Copeland

Food is good, but they definitely have a serious listening problem because I never get my condiments when I clearly ask for it at the intercom.

Atmosphere: 2

Food: 3

Service: 2

Marc Elliott

Salads are terrible. Definitely was old sitting in the fridge for awhile. Both people at the drive thru windows never said hi, bye or even tell me how much my change was. Honestly felt like I was bothering them. I went in to take the salad back they said they was out and the salad I had looked just fine and wouldn't refund my money because I basically dug thru it to see if I couldn't salvage any of it, gross. Staff that day was terrible.

Atmosphere: 1

Food: 1

Service: 1

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