They had 5 cars waiting for their food in the pickup area. Waited half an hour before going inside. They said they were short staffed. I waited another 20 min until I finally got my food, which was a simple and small order. The staff moved so slowly I can only assume they were all incredibly high. Seriously, I’ve never seen people give less of a crap. I would have asked for a refund but I thought that would just take more time. If the franchise owner can only support an understaffed and uncaring personnel to the point it takes nearly an hour to get a simple order, they should close down until they staff up. Oh, and they got my order wrong.
Food: 2
Service: 1
Olga
Ordered through Grubhub. I watched my driver arrive, and shortly after he sent me a text saying the restaurant was just starting to prepare my food. Sent back “No worries, as long as my fries are hot I’m totally fine!”
I live 5 minutes from the Wendy’s, I’m just sick and taking a med I can’t drive on. Watched the driver leave and get here very quickly.
My small drink became the largest drink. I got double fries, but they were COLD. The spicy chicken sandwich was like cardboard—also cold.
I don’t understand how hard this is. I watched him get there, he communicated, but the food was cold. This is not a driver issue! If your food is old, throw it out. I didn’t want extra food, I wanted FRESH food. I just paid $25 for a big pop. Everything else was inedible. I’m mad.
Ericka B
Came inside because I wanted my order cook to order so I feel that’s better then waiting up the drive thru but there was a new girl in front counter she did a fantastic job taking my order but for 3 people to be worried about drive thru with 2 cars in it an she had 11 orders on her screen with not one manager wanting to help her the girl manager actually told her she need to only take two orders at once an then bag an go back that’s so unfair when you have grub hub an DoorDash coming in also an your new . Had to get loud for them to even attempt to help her was there in the lobby for 33 mins for a 20 piece nugget meal an a biggie bag cooked to order smh I worked at fast food for a long time an every still do an we never leave our NEW people to suffer I felt sorry for her but the manger on shift as of time 4:30 an up SUCK an is very unprofessional somebody could of helped her bag an when I said some they wanna give me attitude an stank faces very CHILDISH Of them I come there very often an I refuse to go back if there going to just leave there front corner person to suffer that new that’s sad . Oh yea my food was NOT cooked to order an I had to make them give me the rest of my order because she didn’t know because she was knew an they expected her to just know everything without help from her high above people that works there.
Atmosphere: 1
Food: 1
Service: 1
Clayton Austin
Always dirty, slow, and service isn’t normally very good.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Ocasio
Ordered two chicken BLT meals and there was no bacon. I very rarely buy fast food anymore and this is why. You do not get what you pay for anymore.
Atmosphere: 4
Food: 4
Service: 3
LaWeda Anaya
Had to go inside because they missed one of my sandwiches, only to get home and 2 sandwiches were made wrong. They were adamant about charging me 50 cents for the lemonade they didn’t have though.
Atmosphere: 1
Food: 1
Service: 1
Nick Burrell
First time having their breakfast, and I was not disappointed! It was so delicious. The egg was phenomenal. I will be back!
Atmosphere: 5
Food: 5
Service: 5
Alison Fischer
Got $1frosty today(8/28/24) at drive thru. Employee greeted us over the intercom with "it's a great day at Wendy's, what can I get for you?" How did he know that his positivity would be appreciated after having to leave previous establishment due to rude customer service? 11/6/24: I ? this Wendy's. Tonight, I enjoyed a delicious apple pecan salad after being disappointed at a different restaurant because they did not offer any gluten free options.
Dietary restrictions: Thank you Wendy's for offering gluten free options such as the apple pecan salad, chili, and baked potatoes.
Atmosphere: 5
Food: 5
Service: 5
Stephanie Young
Did not give all of order or correct order when only one there.
Longer wait than normal, but I was late and lower amount of employees. They did good, though, and got my whole large order correct then first time.
Atmosphere: 5
Food: 5
Service: 5
Megan Sellers
Our food was hot and correct every time we go to this Wendy's.
Wheelchair accessibility: Yes they have wheelchair access
Atmosphere: 5
Food: 5
Service: 5
Nick Thrasher
Whoever the man was working at the At the window today, September 10th had a great attitude good outlook on life. Hope he keeps it up 10 out of 10 service man.
Food: 5
Service: 5
Phil K
Had to wait few min for my order looked like they were short staffed but food was good and staff were friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Riley Jayce
If I could give zero stars I would. Plastic in my wrap??? I found hard green plastic in my wrap. Thank God I didn't ingest it on accident! Not to mention every time we come here it's extremely slow no matter busy or not. You guys ALWAYS mess up on our order. Does ANYONE check the food before y'all hand it out? Disgusting to say the least. We will never come here again!
To the customers, ALWAYS check your food if you order from here.
They had 5 cars waiting for their food in the pickup area. Waited half an hour before going inside. They said they were short staffed. I waited another 20 min until I finally got my food, which was a simple and small order. The staff moved so slowly I can only assume they were all incredibly high. Seriously, I’ve never seen people give less of a crap. I would have asked for a refund but I thought that would just take more time. If the franchise owner can only support an understaffed and uncaring personnel to the point it takes nearly an hour to get a simple order, they should close down until they staff up. Oh, and they got my order wrong.
Food: 2
Service: 1
Ordered through Grubhub. I watched my driver arrive, and shortly after he sent me a text saying the restaurant was just starting to prepare my food. Sent back “No worries, as long as my fries are hot I’m totally fine!”
I live 5 minutes from the Wendy’s, I’m just sick and taking a med I can’t drive on. Watched the driver leave and get here very quickly.
My small drink became the largest drink. I got double fries, but they were COLD. The spicy chicken sandwich was like cardboard—also cold.
I don’t understand how hard this is. I watched him get there, he communicated, but the food was cold. This is not a driver issue! If your food is old, throw it out. I didn’t want extra food, I wanted FRESH food. I just paid $25 for a big pop. Everything else was inedible. I’m mad.
Came inside because I wanted my order cook to order so I feel that’s better then waiting up the drive thru but there was a new girl in front counter she did a fantastic job taking my order but for 3 people to be worried about drive thru with 2 cars in it an she had 11 orders on her screen with not one manager wanting to help her the girl manager actually told her she need to only take two orders at once an then bag an go back that’s so unfair when you have grub hub an DoorDash coming in also an your new . Had to get loud for them to even attempt to help her was there in the lobby for 33 mins for a 20 piece nugget meal an a biggie bag cooked to order smh I worked at fast food for a long time an every still do an we never leave our NEW people to suffer I felt sorry for her but the manger on shift as of time 4:30 an up SUCK an is very unprofessional somebody could of helped her bag an when I said some they wanna give me attitude an stank faces very CHILDISH Of them I come there very often an I refuse to go back if there going to just leave there front corner person to suffer that new that’s sad . Oh yea my food was NOT cooked to order an I had to make them give me the rest of my order because she didn’t know because she was knew an they expected her to just know everything without help from her high above people that works there.
Atmosphere: 1
Food: 1
Service: 1
Always dirty, slow, and service isn’t normally very good.
Atmosphere: 1
Food: 1
Service: 1
Ordered two chicken BLT meals and there was no bacon. I very rarely buy fast food anymore and this is why. You do not get what you pay for anymore.
Atmosphere: 4
Food: 4
Service: 3
Had to go inside because they missed one of my sandwiches, only to get home and 2 sandwiches were made wrong. They were adamant about charging me 50 cents for the lemonade they didn’t have though.
Atmosphere: 1
Food: 1
Service: 1
First time having their breakfast, and I was not disappointed! It was so delicious. The egg was phenomenal. I will be back!
Atmosphere: 5
Food: 5
Service: 5
Got $1frosty today(8/28/24) at drive thru. Employee greeted us over the intercom with "it's a great day at Wendy's, what can I get for you?" How did he know that his positivity would be appreciated after having to leave previous establishment due to rude customer service?
11/6/24: I ? this Wendy's. Tonight, I enjoyed a delicious apple pecan salad after being disappointed at a different restaurant because they did not offer any gluten free options.
Dietary restrictions: Thank you Wendy's for offering gluten free options such as the apple pecan salad, chili, and baked potatoes.
Atmosphere: 5
Food: 5
Service: 5
Did not give all of order or correct order when only one there.
Atmosphere: 1
Food: 1
Service: 1
AlwYs a good meal at Wendy's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Grilled Chicken Sandwich, Hamburger
Restaurantji Recommends
Longer wait than normal, but I was late and lower amount of employees. They did good, though, and got my whole large order correct then first time.
Atmosphere: 5
Food: 5
Service: 5
Our food was hot and correct every time we go to this Wendy's.
Wheelchair accessibility: Yes they have wheelchair access
Atmosphere: 5
Food: 5
Service: 5
Whoever the man was working at the At the window today, September 10th had a great attitude good outlook on life. Hope he keeps it up 10 out of 10 service man.
Food: 5
Service: 5
Had to wait few min for my order looked like they were short staffed but food was good and staff were friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
If I could give zero stars I would. Plastic in my wrap??? I found hard green plastic in my wrap. Thank God I didn't ingest it on accident!
Not to mention every time we come here it's extremely slow no matter busy or not.
You guys ALWAYS mess up on our order. Does ANYONE check the food before y'all hand it out?
Disgusting to say the least. We will never come here again!
To the customers, ALWAYS check your food if you order from here.
Atmosphere: 1
Food: 1
Service: 1
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