Arby's
620 44th St SE, Kentwood
(616) 530-0030
Recent Reviews
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Not only did we wait 25 minutes in the drive-through for two sandwiches but they were smooshed into balls no napkins either every time I go it’s the worst experience, I’d do zero stars if I could
Atmosphere: 1
Food: 1
Service: 1
Bathroom smelled really bad. Other then that it was very clean
Atmosphere: 2
Food: 4
Service: 4
The food was cold. They were out of everything we ordered originally.
Atmosphere: 1
Food: 1
Service: 1
I wasn’t even planning on going however a cop pulled out behind me from a couple blocks earlier and I was uncomfortable so I pulled in. Glad I did. I ended up ordering a large size jalapeño popper and bronco-berry sauce. The guy on the speaker was very friendly and suggested the bronco berry. He made sure that they were all fresh so he asked me to pull to a parking lot spot. When he came out sure enough fresh and delicious. I suggest going here anytime…All in all it was was delicious and probably avoided me getting a ticket by stopping there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeno Bites
Fast service and food comes up quickly during busy lunch hour
Atmosphere: 4
Food: 4
Service: 4
Staff were friendly and food was good and hot. I'd go back
Atmosphere: 4
Food: 5
Service: 5
horible service cold food and completly wrong order. orderd a chicken sandwich and got a fish sandwich
Atmosphere: 1
Service: 1
Always an extremely long wait even when I'm the only one in the drive thru. Always have to pull up to make their numbers look good, and I wait for 15 plus minutes Everytime. Service is rough too...
Atmosphere: 2
Food: 3
Service: 1
Worst Place to get food at night, been going here for 3 nights n a few and it the Same results, employees don’t say can they help you. Not ask you anything. So when u ride up to the window then they wanna help, I won’t be back, worst place ever
Atmosphere: 1
Food: 1
Service: 1
Ashlee and her crew are awesome. We will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great service and great food. Ashley and her team are amazing. Food was fresh and hot and came very quickly ❤️
Atmosphere: 5
Food: 5
Service: 5
The food was not fresh(tasted old), and it was 45 minutes before closing. The staff didn't really care. So we just took it and threw it away.
Atmosphere: 2
Food: 1
Service: 3
Never had a bad meal here...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Roast Beef
Great place and food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Went through the drive-through and ordered mozzarella sticks. To be given ones that were cold. So I went back to the drive-through and nicely asked for some to be made fresh. The lady on the speaker, who I later find out is the general manager, was very rude. She did not believe that the ones she gave me were cold. They gave me a new set of mozzarella stick. I pull out make it two blocks down the road to realize that these are cold in the center. They’re not even cooked all the way through!! I don’t understand why it’s so hard to just do your job properly. So , I call see if I can get their store number and her name to make a complaint to the corporate office to which she wanted to argue with me on the phone that I am wrong and she right and cooked them properly. Like I’ve never eaten a mozzarella stick before. I will never return this facility. If I could give it zero stars I would! That woman does need belong in a customer service setting. Plain and simple
Atmosphere: 3
Food: 1
Service: 1
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