Arby's

620 44th St SE, Kentwood
(616) 530-0030

Recent Reviews

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Kenzie Nash

Not only did we wait 25 minutes in the drive-through for two sandwiches but they were smooshed into balls no napkins either every time I go it’s the worst experience, I’d do zero stars if I could

Atmosphere: 1

Food: 1

Service: 1

Hope Hammers

Bathroom smelled really bad. Other then that it was very clean

Atmosphere: 2

Food: 4

Service: 4

Nickole Sluiter

The food was cold. They were out of everything we ordered originally.

Atmosphere: 1

Food: 1

Service: 1

Dan

I wasn’t even planning on going however a cop pulled out behind me from a couple blocks earlier and I was uncomfortable so I pulled in. Glad I did. I ended up ordering a large size jalapeño popper and bronco-berry sauce. The guy on the speaker was very friendly and suggested the bronco berry. He made sure that they were all fresh so he asked me to pull to a parking lot spot. When he came out sure enough fresh and delicious. I suggest going here anytime…All in all it was was delicious and probably avoided me getting a ticket by stopping there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jalapeno Bites

Jeffrey

Fast service and food comes up quickly during busy lunch hour

Atmosphere: 4

Food: 4

Service: 4

N1pplel3ss Cage

Staff were friendly and food was good and hot. I'd go back

Atmosphere: 4

Food: 5

Service: 5

jaden clark

horible service cold food and completly wrong order. orderd a chicken sandwich and got a fish sandwich

Atmosphere: 1

Service: 1

Rich Mish

Always an extremely long wait even when I'm the only one in the drive thru. Always have to pull up to make their numbers look good, and I wait for 15 plus minutes Everytime. Service is rough too...

Atmosphere: 2

Food: 3

Service: 1

Andre Noble

Worst Place to get food at night, been going here for 3 nights n a few and it the Same results, employees don’t say can they help you. Not ask you anything. So when u ride up to the window then they wanna help, I won’t be back, worst place ever

Atmosphere: 1

Food: 1

Service: 1

David Rhodes (Kingdom Lives Matter)

Ashlee and her crew are awesome. We will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Ileisha Rhodes

Great service and great food. Ashley and her team are amazing. Food was fresh and hot and came very quickly ❤️

Atmosphere: 5

Food: 5

Service: 5

Rio Pointer

The food was not fresh(tasted old), and it was 45 minutes before closing. The staff didn't really care. So we just took it and threw it away.

Atmosphere: 2

Food: 1

Service: 3

Brian Sayre

Never had a bad meal here...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Dip, Roast Beef

Jennifer Hartl

Great place and food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Curly Fries

Phoenix Sloan

Went through the drive-through and ordered mozzarella sticks. To be given ones that were cold. So I went back to the drive-through and nicely asked for some to be made fresh. The lady on the speaker, who I later find out is the general manager, was very rude. She did not believe that the ones she gave me were cold. They gave me a new set of mozzarella stick. I pull out make it two blocks down the road to realize that these are cold in the center. They’re not even cooked all the way through!! I don’t understand why it’s so hard to just do your job properly. So , I call see if I can get their store number and her name to make a complaint to the corporate office to which she wanted to argue with me on the phone that I am wrong and she right and cooked them properly. Like I’ve never eaten a mozzarella stick before. I will never return this facility. If I could give it zero stars I would! That woman does need belong in a customer service setting. Plain and simple

Atmosphere: 3

Food: 1

Service: 1

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