Service sucks..they are way too slow..i was there ..they weren't even busy..and never have my food ..so I leave..never going back to this place..
Atmosphere: 1
Food: 1
Service: 1
Ann Brown
I ordered and was missing part of my order. I called and spoke with a female employee explaining my issue. She told me to call the delivery company. I said ok but Arby's packed the food for the delivery person. She said I did not do it. I replied but you answered the phone as a representative of Arby's (I actually said this calmly and nicely as I understood she may not have an idea of my order). She hung up the phone. In attempting to reach Corporate they wanted all my information and when I did not give it t o them they wanted a credit card to charge 5 dollars for helping me. I THINK ARBYS IS NOT CUSTOMER FRIENDLY.
Atmosphere: 1
Food: 1
Service: 1
Matt Hole
Wild experience at Arby's. The lady in the back cooking AND taking orders was super nice at least. Extremely under trained staff.
Atmosphere: 1
Food: 1
Service: 1
James
Change your time. You're not open that late.
Tabitha Taylor
⭐️⭐️⭐️⭐️⭐️ Rita deserves all the recognition! I had the pleasure of being helped by Rita at the front register, and her customer service was absolutely amazing. She went above and beyond in a way that truly made my day. You don’t meet people like her often — she’s genuine, patient, kind, and clearly cares about others. The world needs more people like Rita, and this business is lucky to have her. She reminded me that humanity and kindness still exist. 💜 You truly never know what somebody’s going through the answers be kind and she surpassed that!
John Vandergraaf
Crazy. October 14 , 5 pm. I was the only customer at drive-thru. They asked me to pull forward I was confused I asked why. He told me he had a timer. This was somehow my problem? The guy got real rude and confrontational about it. I get it they have a timer to measure efficiency. I got to play the game to help them distort the reality? It's ridiculous.
Atmosphere: 1
Service: 1
Gage Davies
Got a late night dinner for the family. The food was as we ordered and fresh but the main thing is the staff. They were extremely friendly and polite. A rare occurrence nowadays for a fast food restaurant. Thank you!
Atmosphere: 5
Food: 5
Service: 5
rhoda castiglia
Really appreciate Ray's service!!!
Food: 5
Service: 5
Anastacia H
On August 23, I put in a $23 order for myself and my employees. When I went to pick the order up, the police had the entire situation surrounded and I was not able to pick up my food. I have tried to go through the online resources, but I have had no luck. Tonight I put in a new order and when I went to the window, the beautiful and lovely person that was working said that she would try to help me, but the manager was not willing to. I am not certain why a place is OK with someone Spending $23, not being able to pick up that food, and then not being able to rectify that situation. I would like to very much emphasize that the workers that I encounter tonight were absolute gems, some of the sweetest kindest and most considerate people. I wish the manager was the same. The two people that did help me deserve all the raises in the world. If you are going to this location, just keep in mind that the manager does not care about you, But at least the employees do, and the food was hot and fresh!
Atmosphere: 1
Food: 5
Service: 5
Carrie Poest
The food was good, the staff were very nice, just really slow to get our order done and they didn't keep our sandwiches under a warmer, so it sat on the counter getting cold
Always been a little overpriced but pretty good food and excellent service
Atmosphere: 4
Food: 5
Service: 4
Brittany
Terrible customer service, attitude and will even ignore you.
Service: 1
Jen Armstrong
Food was alright, except I ordered cherry turnovers and not apple. No communication was made about not having cherry. Never been a fan of apple and you all are lucky that my daughter likes those enough.
Atmosphere: 5
Food: 4
Service: 5
Josh Losinger
Food was dried out
Atmosphere: 5
Food: 1
Service: 5
Sharon Sawyer
Food is good. Girl couldn't speak who took our money and handed us our drink. If you don't like your job, find a different one.
Service sucks..they are way too slow..i was there ..they weren't even busy..and never have my food ..so I leave..never going back to this place..
Atmosphere: 1
Food: 1
Service: 1
I ordered and was missing part of my order. I called and spoke with a female employee explaining my issue. She told me to call the delivery company. I said ok but Arby's packed the food for the delivery person. She said I did not do it. I replied but you answered the phone as a representative of Arby's (I actually said this calmly and nicely as I understood she may not have an idea of my order). She hung up the phone. In attempting to reach Corporate they wanted all my information and when I did not give it t o them they wanted a credit card to charge 5 dollars for helping me. I THINK ARBYS IS NOT CUSTOMER FRIENDLY.
Atmosphere: 1
Food: 1
Service: 1
Wild experience at Arby's. The lady in the back cooking AND taking orders was super nice at least. Extremely under trained staff.
Atmosphere: 1
Food: 1
Service: 1
Change your time. You're not open that late.
⭐️⭐️⭐️⭐️⭐️
Rita deserves all the recognition!
I had the pleasure of being helped by Rita at the front register, and her customer service was absolutely amazing. She went above and beyond in a way that truly made my day. You don’t meet people like her often — she’s genuine, patient, kind, and clearly cares about others. The world needs more people like Rita, and this business is lucky to have her. She reminded me that humanity and kindness still exist. 💜 You truly never know what somebody’s going through the answers be kind and she surpassed that!
Crazy. October 14 , 5 pm. I was the only customer at drive-thru. They asked me to pull forward I was confused I asked why. He told me he had a timer. This was somehow my problem? The guy got real rude and confrontational about it. I get it they have a timer to measure efficiency. I got to play the game to help them distort the reality? It's ridiculous.
Atmosphere: 1
Service: 1
Got a late night dinner for the family. The food was as we ordered and fresh but the main thing is the staff. They were extremely friendly and polite. A rare occurrence nowadays for a fast food restaurant. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Really appreciate Ray's service!!!
Food: 5
Service: 5
On August 23, I put in a $23 order for myself and my employees. When I went to pick the order up, the police had the entire situation surrounded and I was not able to pick up my food. I have tried to go through the online resources, but I have had no luck. Tonight I put in a new order and when I went to the window, the beautiful and lovely person that was working said that she would try to help me, but the manager was not willing to. I am not certain why a place is OK with someone Spending $23, not being able to pick up that food, and then not being able to rectify that situation. I would like to very much emphasize that the workers that I encounter tonight were absolute gems, some of the sweetest kindest and most considerate people. I wish the manager was the same.
The two people that did help me deserve all the raises in the world. If you are going to this location, just keep in mind that the manager does not care about you, But at least the employees do, and the food was hot and fresh!
Atmosphere: 1
Food: 5
Service: 5
The food was good, the staff were very nice, just really slow to get our order done and they didn't keep our sandwiches under a warmer, so it sat on the counter getting cold
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
Always been a little overpriced but pretty good food and excellent service
Atmosphere: 4
Food: 5
Service: 4
Terrible customer service, attitude and will even ignore you.
Service: 1
Food was alright, except I ordered cherry turnovers and not apple. No communication was made about not having cherry. Never been a fan of apple and you all are lucky that my daughter likes those enough.
Atmosphere: 5
Food: 4
Service: 5
Food was dried out
Atmosphere: 5
Food: 1
Service: 5
Food is good. Girl couldn't speak who took our money and handed us our drink. If you don't like your job, find a different one.
Atmosphere: 1
Food: 5
Service: 1
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