BIGGBY COFFEE
6082 Kalamazoo Ave SE, Kentwood
(616) 554-3707
Recent Reviews
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employees are rude. when my order was ready the employee THREW my straw across the table with an attitude. very upsetting since they are normally so friendly.
Atmosphere: 2
Food: 3
Service: 1
Great start to an early morning. Pleasant space with friendly staff. Seasonal breakfast sandwich was amazing.
Atmosphere: 5
Food: 5
Service: 5
Service wasnt bad. But coffee was absolutely awful. I ordered a frozen butter bear. No flavor at all. Tasted like straight coffee. Do better.
Atmosphere: 1
Food: 1
Service: 3
I received the wrong drink size, and was given attitude when I brought to the baristas attention. Slammed my drink on the on the counter
Service: 1
A great option to not get the correct food you ordered. Drinks are always right.
Atmosphere: 4
Food: 4
Service: 2
Always amazing customer service and savory treats!!!!! My favorite is the BoGo Wednesdays!!!
Atmosphere: 5
Food: 5
Service: 5
Just waited 10 minutes for a $9 frozen beverage that was melted. NEVER AGAIN!!
Husky guy with the Cross piercing totally hooked me up. Only stop because I was Passing through on the highway When I come back this way definitely Stop and throw again. Give that guy a raise
Terrible service! Gave us a wrong order and wouldn’t replace it unless we paid for a whole new one. And I gave a large tip too.
Waited in line for 40 minutes with only 3 cars in line. I understand being overwhelmed but this service was quite literally a joke.
Suppose to be convenient with a drive through and felt like sit down service with each car taking over 10+ minutes.
Restaurantji Recommends
I walked into this location and ordered three strawberry lemonade with Boba for my children, when I proceeded to pay with a $50 bill I was informed that they don’t accept $50 bills , Leaving me with no way to pay for my children’s drinks.
If you accept cash, you should accept it in all forms.
🤦🏻♀️
This is my go-to location. The service here is wonderful. All the ladies are very pleasant. I order mostly one drink and it's delicious every time.
The staff here is always very inviting and kind. I've never had any issues when I come here. They know what they're doing and they do it well.
This is my go to location and the staff are usually always friendly but they are SLOW, today I ordered one drink and sat in drive thru for 15 minutes. Would say the only improvement needed is to be a bit faster. Funny enough, I work at Starbucks but choose Biggby on my day’s off and the long wait times would never be acceptable at Starbucks.
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