BIGGBY COFFEE

6082 Kalamazoo Ave SE, Kentwood
(616) 554-3707

Recent Reviews

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Mrs. C.

Service wasnt bad. But coffee was absolutely awful. I ordered a frozen butter bear. No flavor at all. Tasted like straight coffee. Do better.

Atmosphere: 1

Food: 1

Service: 3

Asia Gillen

I received the wrong drink size, and was given attitude when I brought to the baristas attention. Slammed my drink on the on the counter

Service: 1

Ben Puckett

A great option to not get the correct food you ordered. Drinks are always right.

Atmosphere: 4

Food: 4

Service: 2

Candace Eve-LadyCandyland- Moore

Always amazing customer service and savory treats!!!!! My favorite is the BoGo Wednesdays!!!

Atmosphere: 5

Food: 5

Service: 5

Kim Smith

Just waited 10 minutes for a $9 frozen beverage that was melted. NEVER AGAIN!!

Matt Gokey

Husky guy with the Cross piercing totally hooked me up. Only stop because I was Passing through on the highway When I come back this way definitely Stop and throw again. Give that guy a raise

Fred Fredster

Terrible service! Gave us a wrong order and wouldn’t replace it unless we paid for a whole new one. And I gave a large tip too.

Spencer Richardson

Waited in line for 40 minutes with only 3 cars in line. I understand being overwhelmed but this service was quite literally a joke.

Suppose to be convenient with a drive through and felt like sit down service with each car taking over 10+ minutes.

Mariessa Newkirk

I walked into this location and ordered three strawberry lemonade with Boba for my children, when I proceeded to pay with a $50 bill I was informed that they don’t accept $50 bills , Leaving me with no way to pay for my children’s drinks.
If you accept cash, you should accept it in all forms.

Heather Marie

🤦🏻‍♀️

jammie scott

This is my go-to location. The service here is wonderful. All the ladies are very pleasant. I order mostly one drink and it's delicious every time.

J

The staff here is always very inviting and kind. I've never had any issues when I come here. They know what they're doing and they do it well.

Ashley Dupy

This is my go to location and the staff are usually always friendly but they are SLOW, today I ordered one drink and sat in drive thru for 15 minutes. Would say the only improvement needed is to be a bit faster. Funny enough, I work at Starbucks but choose Biggby on my day’s off and the long wait times would never be acceptable at Starbucks.

Kaye Randall

The service is professional and clean. The place is always busy and that's understandable, but the drinks n food are worth the wait.

R TimetoRide

Getting awful expensive

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